Head of customer service Work, Jobs in Sunderland, Twr (with Salaries)

Accommodation Services Manager
University of Sunderland —Sunderland
- £46,756 - £58,228 a year
- Full-time
- Management
- University
- Continuous improvement
- Annual leave
Venue Presentation Manager - Sunderland
CleanEvent Services Ltd —Sunderland
- £36,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Store discount
- Employee discount
Quick apply
7d
Customer Experience Manager
Northumberland County Council —Morpeth
- £56,233 - £60,010 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Annual leave
Quick apply
Learning & Development Coach
Hays Travel —Sunderland
- Full-time
- Sales
- Customer service
- Research
- Employee discount
Worldwide Sales Consultant
Hays Travel —Sunderland
- Customer service
- Employee discount
Head of Customer Contact
HomeGroup —Newcastle upon Tyne
- £75,000 - £80,000 a year
- Full-time
- CRM software
- Customer service
- Leadership
- Employee discount
- Life insurance
8d
Head of Enterprise Performance
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £73,165 - £81,535 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
National Operations Manager
UK Lift and Escalator —Gateshead
- £50,000 - £55,000 a year
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Free parking
Quick apply
19h
Head of Student Accommodation Services
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Hybrid work
- Management
- University
- Budgeting
Customer Experience Director
Thirteen —Middlesbrough
- £108,990 a year
- Continuous improvement
- Leadership
- Annual leave
7d
Fleet Manager
The Rudd Group —Newcastle upon Tyne
- Up to £35,000 a year
- Full-time
- Travel
- In-person
- Mechanical knowledge
- Free parking
- Referral programme
Quick apply
11d
Regional Marketing Executive
Hays Travel —Sunderland
- Organisational skills
- Communication skills
- Employee discount
General Manager
Lookers —Newcastle upon Tyne
- Up to £85,000 a year
- Weekend availability
- Customer service
- Training & development
- Annual leave
Quick apply
Centre Manager
Learning Curve Group —Sunderland
- £28,000 - £33,990 a year
- Full-time
- Management
- Maths
- Recruiting
- Annual leave
11d
Digital Content Executive
Hays Travel —Sunderland
- Organisational skills
- AI
- Communication skills
- Employee discount
Head of Menswear Outerwear
J Barbour and Sons —South Shields
- Full-time
- Team management
- Travel
- Computer skills
- Free parking
- Store discount
Quick apply
Operations Manager
Demeter Limited —Sedgefield
- £40,000 - £43,000 a year
- Full-time
- Inventory control
- Customer service
- Analysis skills
- Free parking
Quick apply
18h
Purchasing and Material Coordinator
RA Dalton Ltd —Crook
- £29,000 - £37,000 a year
- Full-time
- Travel
- Organisational skills
- Computer skills
- Free parking
- Profit sharing
Quick apply
8d
Senior Logistics Coordinator
OpenWorks Engineering —Prudhoe
- Full-time
Quick apply
SPAR Hylton Road - Store Supervisor
James Hall & Co Ltd —Sunderland
- Temporary
- Customer service
- Retail management
- Employee discount
- Life insurance
Quick apply

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head of customer service jobs near sunderland, twr

Accommodation Services Manager

University of Sunderland -
Sunderland

Apply Now

Job details

Full-time
£46,756 - £58,228 a year

Benefits

Annual leave
Discounted gym membership

Qualifications

Management
Stakeholder collaboration
Team leadership
Stakeholder liaison
Continuous improvement
Continuous improvement cycles oversight
Decision making
Budgeting
Communication skills
Operations leadership experience

Full job description

Your next opportunity As Accommodation Services Manager, you will play a pivotal role in shaping the student residential experience at the University, leading a diverse and dynamic accommodation service that places student wellbeing, safety and success at its heart. Reporting to the Head of Student Life, you will provide leadership of the accommodation service and delivery of the accommodation strategy, ensuring our residences are safe, welcoming, inclusive and compliant environments where students can thrive. From overseeing the day-to-day management of halls of residence and delivering our Accommodation Strategy, to driving occupancy, financial performance and service innovation, you will have the opportunity to make a lasting impact on both the student experience and the University's wider ambitions. Working collaboratively with colleagues, students, external partners and stakeholders, you will champion a customer-focused culture, use data and insight to inform decision making, and lead continuous improvement across every aspect of the service. This is an exciting opportunity for an experienced leader who is passionate about creating vibrant residential communities, supporting student wellbeing, and delivering excellence in accommodation services. Is this you? You are an experienced leader with a background in accommodation, housing or a similar operational environment, with a proven ability to lead teams, manage budgets and deliver high-quality services. You bring strong commercial awareness, experience of developing effective systems and processes, and confidence in using data and technology to support decision making. You'll have a sound understanding of health and safety responsibilities, housing legislation and compliance requirements, alongside excellent communication and interpersonal skills. Most importantly, you'll be passionate about creating inclusive, welcoming environments where students feel supported, valued and able to thrive. If you're a collaborative and proactive professional who enjoys improving services and making a positive impact, we'd love to hear from you. Why join us? At the University of Sunderland, we’re more than a place of learning, we’re a welcoming community that values inclusivity, collaboration, and well-being. We don’t just offer jobs, we offer careers that come with support, flexibility, and plenty of perks: Up to 49 days’ holiday - that’s 36 days’ annual leave, 5 festive closure days and 8 Bank Holidays! Award-winning staff networks that celebrate who you are. Lifestyle benefits, with savings on shopping, tech, bikes, and even cars. Health and well-being support, from private medical cover to gym discounts. Learning and development that helps you achieve your goals. Ready to Apply? Before getting started, please download the Role Profile under ‘Job Description’ so you have everything you need. Our application questions assess you directly against the essential and desirable criteria for the role. Closing date: Monday 31 August 2026 (23:59 GMT) Interviews: Thursday 10 September 2026 (TBC)

Job Details

Department

Student Journey - Student Life

Location

Sunderland Campus

Salary

£46,756 to £58,228

Hours per Week

Closing Date

Monday 31 August 2026

Interview Date

Thursday 10 September 2026

Reference

0301-26

Apply Now

Refine Your Search

head of customer service jobs in sunderland, twr

Accommodation Services Manager

Venue Presentation Manager - Sunderland

Customer Experience Manager

Learning & Development Coach

Worldwide Sales Consultant

Head of Customer Contact

Head of Enterprise Performance

National Operations Manager

Head of Student Accommodation Services

Customer Experience Director

Fleet Manager

Regional Marketing Executive

General Manager

Centre Manager

Digital Content Executive

Head of Menswear Outerwear

Operations Manager

Purchasing and Material Coordinator

Senior Logistics Coordinator

SPAR Hylton Road - Store Supervisor

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