Hotel operations manager Work, Jobs in Surrey (with Salaries)

Hotel Operations Manager
Bon Accueil Hospitality Group —London
- £30,000 - £75,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Hotel Operations Manager
TG Cleaner —London
- From £45,000 a year
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
12d
Group Operations Manager
edyn —Southwark
- Full-time
- Hospitality
- Hotel
- Project management
Quick apply
Operations Manager
Locke —London
- £40,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Assistant Operations Manager
Fulham Pier Hotel —London
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Business development
- Annual leave
Quick apply
Spa Operations Manager
Mandarin Oriental Hyde Park —London
- Weekend availability
- Hotel
- Travel
- IT
- Health & wellbeing programme
- Employee assistance programme
Paralegal, Legal Services Manager – Operations & Asset Management
Marriott International, Inc —London
- Full-time
- Hybrid work
- Hospitality
- English
- Microsoft Office
Manager, Loyalty Operations
Conservatorium Hotel —London
- Full-time
- Hospitality
- Microsoft Excel
- Oracle
3d
Assistant Director of Banqueting Operations - JW Marriott Grosvenor House London
Marriott International, Inc —London
- Full-time
- Hotel
- Resort
Manager, Loyalty Operations
Mandarin Oriental Hotel Group —London
- Full-time
- Hospitality
- Microsoft Excel
- Oracle
3d
AV Operations Manager
Encore Global —London
- £35,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
11d
Cluster F&B Operations Manager
Thistle —London
- £38,000 a year
- Full-time
- Hotel
- Organisational skills
- Restaurant
- Employee discount
- Referral programme
Quick apply
2d
Operations Assistant Manager, Serviced Apartments
Marlin —London
- £32,000 - £35,000 a year
- Full-time
- Sales
- Supervising experience
- Human resources
- Referral programme
Quick apply
13d
Assistant Meetings and Events Operations Manager
The Londoner Hotel —London
- Weekend availability
- Hotel
- Referral programme
Quick apply
Operations Manager
Hilton London Angel Islington —London
- £46,845 a year
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
Assistant Events Operations Manager
The Hongkong and Shanghai Hotels, Limited —London
- Hotel
- Organisational skills
- Leadership
Assistant Conference and Events Operations Manager
Hilton —London
- Full-time
- Hospitality
- Hotel
- Leadership
Events Operations Supervisor
Maybourne Hotel Group —West London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
- Referral programme
Conference and Events Operations Manager
SOFITEL —London
- Full-time
- Sales
- Hotel
- Supervising experience
Quick apply
F&B Operations Manager
St Martins Lane Hotel —London
- Full-time
- Hotel
- Restaurant
- Employee discount
Quick apply
9d

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Hotel Operations Manager

Bon Accueil Hospitality Group
London

Quick apply

Job details

Permanent | Full-time
£30,000 - £75,000 a year
7 days ago

Benefits

Casual dress
Health & wellbeing programme
Discounted or free food
Company events
Employee discount

Qualifications

Bilingual
Hospitality
Multilingual
Supervising experience
Human resources
Organisational skills
Guest services
Leadership
Hotel experience

Full job description

Overview

We are seeking a highly motivated and experienced Hotel Operations Manager to oversee the daily functions of our hotel. The ideal candidate will possess strong leadership skills, extensive hospitality experience, and a passion for delivering exceptional guest services. This role offers an exciting opportunity to lead a dynamic team in a fast-paced environment, ensuring operational excellence and guest satisfaction. Multilingual and bilingual abilities are highly desirable to facilitate communication with diverse clientele and staff. The successful applicant will have a background in hotel management, human resources, and supervising teams, demonstrating a commitment to organisational efficiency and service quality.

Duties

Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and food & beverage services
Lead, motivate, and supervise staff to ensure high standards of guest service and operational efficiency
Coordinate with departments to ensure seamless daily operations and resolve any issues promptly
Implement and monitor policies and procedures to uphold health, safety, and quality standards
Manage guest relations by addressing complaints or special requests professionally and efficiently
Assist with recruitment, training programmes, and performance evaluations for team members
Develop strategies to optimise revenue generation while maintaining excellent service standards
Conduct regular inspections of the property to ensure cleanliness, safety, and maintenance standards are met
Analyse operational data to identify areas for improvement and implement corrective actions
Foster a positive work environment that promotes teamwork, professional development, and organisational growth

Experience

Proven supervisory experience within the hospitality industry, ideally in hotel management or similar roles
Extensive hotel experience with a comprehensive understanding of guest services operations
Strong leadership skills with the ability to manage diverse teams effectively
Experience in human resources functions such as recruitment, training, and performance management
Multilingual or bilingual capabilities are highly advantageous for communicating with international guests and staff
Excellent organisational skills with the ability to multitask in a fast-paced environment
Demonstrated ability to problem-solve efficiently whilst maintaining professionalism under pressure
Knowledge of hospitality software systems and operational procedures is preferred

This position offers an engaging opportunity for a dedicated professional committed to excellence in hospitality management.

Pay: £30,000.00-£75,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Employee discount
Health & wellbeing programme

Work Location: In person

Quick apply

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