Technical support occupations Work, Jobs in Swalecliffe, Ken (with Salaries)

IT Support Technician
INGENIUM BIOMETRIC LABORATORIES LIMITED —Canterbury
- £27,400 - £35,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
- Free parking
Quick apply
3d
IT Support Technician
Strode Park Foundation —Herne
- £25,000 a year
- Full-time
- Remote
- Computer literacy
- Computer networking
- In-person
- Free parking
- Flexible schedule
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Communication skills
Quick apply
2nd Line Support Technician
Primary Technologies (S.E) Ltd —Folkestone
- From £27,000 a year
- Full-time
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior IT Technician
Demelza —Sittingbourne
- £18.71 an hour
- Full-time
14d
IT Service Desk Apprentice
QA Apprenticeships —Dover
- £23,151.50 a year
- Hybrid work
- Microsoft Word
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
R2R103855 - 130619 - IT Apprentice
South End City Council —Southend-on-Sea
- £15,434 a year
- Annual leave
7d
Digital Friend Volunteer
Age Well East – Colchester —Shoeburyness
Quick apply
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Maintenance

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IT Support Technician

INGENIUM BIOMETRIC LABORATORIES LIMITED
Canterbury

Quick apply

Job details

Full-time | Fixed term contract
£27,400 - £35,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

Technical troubleshooting
Scripting and automation in system administration
Desktop support
Google Suite
System administration
Customer service
User account provisioning
LAN
UK GDPR
Windows
Network infrastructure
User account management
Firewall
General Data Protection Regulation (GDPR)
IT permissions management
Computer hardware
Scripting
Technical writing
Mac OS
Network monitoring
Cybersecurity
Communication skills
Mobile devices
Identity & access management

Full job description

About Us

Ingenium Biometrics Laboratory (IBL) is the UK’s only independent biometrics testing laboratory offering a range of services from testing, research and development, consultancy, and training. Our experts have over 50 years combined experience in performance and security testing of biometric systems and are recognised as global leaders in biometrics and cybersecurity; evaluating and testing biometric systems, advising governments, international development bodies, and private industry on policy, strategy, and the ethical use of biometric systems. We offer great flexible working benefits, excellent employee well-being support and pension. We will support talented people from all backgrounds to build a career and thrive.

Role Overview

As an IT Support Technician, you will maintain, upgrade, and manage our local area networks, hardware, and software. Serving as the primary point of contact for internal technical support, you will ensure our infrastructure runs smoothly, securely, and efficiently to minimise downtime. You will also play a key role in developing and maintaining scripts and code to automate and manage our growing IT estate.

Key Responsibilities

Helpdesk Support: Provide prompt, effective 1st and 2nd line support (remote and in-person) for hardware, software, and network queries.
Automation & Scripting: Create and maintain scripts and code to streamline management of the IT estate.
Hardware & Software Setup: Configure, deploy, and troubleshoot laptops, workstations, mobile devices, and peripherals across Windows 11 and macOS environments.
Network Monitoring: Assist with maintaining local area networks (LAN), Wi-Fi, and general connectivity.
Cybersecurity & Compliance: Implement antivirus software, firewalls, and backups while ensuring full adherence to UK GDPR and the Data Protection Act 2018.
Account Management: Administer user accounts, access permissions, and passwords via Google Workspace.
Asset & Knowledge Management: Maintain hardware/software inventories and produce clear technical documentation and user guides.

Required Qualifications & Skills

GCSEs (or equivalent) Grade 4/C+ in English & Maths
Level 3 IT Qualification
Proficiency with Windows 11 & Google Workspace
Troubleshooting experience across Windows, macOS, and hardware
Ability to write/maintain scripts for systems administration
Solid understanding of basic networking (LAN, Wi-Fi, connectivity)
Basic understanding of the Cyber Essentials framework
Strong customer service and communication skills
Logical problem-solving abilities and task prioritisation under pressure

Key Prerequisites

Candidates must possess existing permission to work in the UK without requiring visa sponsorship. Successful candidates must pass a Disclosure and Barring Service (DBS) check.

Pay: £27,400.00-£35,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in swalecliffe, ken

IT Support Technician

IT Support Technician

Service Desk Technician

2nd Line Support Technician

Analyst, Enterprise Service Desk

Senior IT Technician

IT Service Desk Apprentice

R2R103855 - 130619 - IT Apprentice

Digital Friend Volunteer

HR Systems Analyst

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