Customer relations manager Work, Jobs in Swannington, Lec (with Salaries)

Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
Communications Manager
BarrattDevelopments —Coalville
- Social media management
- Communication skills
7d
Centre Head and Curriculum Manager
The Manufacturing Technology Centre —Coventry
- £57,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Recruiting
Quick apply
HR Business Partner
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Annual leave
- Employee discount
IPS Employment Specialist (12 Month FTC)
AKG (UK) EMPLOYMENT LIMITED —Leicester
- Full-time
- Leadership
- Annual leave
Customer Relations Manager
Taylor Wimpey —Leicester
- Weekend availability
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
2d
Assistant Communications Manager - Healthcare
Boots —Nottingham
- Full-time
- No degree
- Communication skills
- Employee assistance programme
- Employee discount
Assistant Communications Manager, Wellness
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Deputy Operations Manager
Aspiro Healthcare —Littleover
- From £34,000 a year
- Full-time
- Customer service
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
8d
On Train Service Delivery Manager
East Midlands Railway —Nottingham
- £46,062.63 a year
- Customer service
- Recruiting
- Leadership
- Flexible schedule
5d
Enquiries and Call Centre Assistant
University of Derby —Kedleston
- £28,807.00 - £34,643.75 a year
- Weekend availability
- CRM software
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
14d
AVP Relationship Manager
Barclays —Nottingham
- Banking
13d
People Partner
Maersk —Derby
- £55,000 a year
- Full-time
- English
- Team management
- Human resources
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
- Cleaning
- Training & development
Quick apply
Graduate Partner, PXT
Amazon UK Services Ltd. —Coalville
- Full-time
- Microsoft Outlook
- English
- Bachelor's degree
12h
HR Business Partnering and Operations Manager
NEBOSH —Leicester
- £55,000 - £58,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- AI
- Annual leave
- Employee assistance programme
6d
Sales Manager
First Fence —Swadlincote
- £40,000 - £45,000 a year
- Monday to Friday
- Budgeting
- Leadership
- Annual leave
- Employee discount
Quick apply
Customer Fulfillment Manager (CFM) - Nuclear Market - M/F
Arabelle Services UK Ltd —Shepshed East
- Engineering
- Maintenance
- English
Quick apply
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Operations Manager
Whistl UK Ltd —Lutterworth
- £45,100 - £50,480 a year
- Full-time
- Microsoft Excel
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
Quick apply
6d

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customer relations manager jobs near swannington, lec

Head of People & Culture

British Association for Counselling & Psychotherapy
Lutterworth

Apply Now

Job details

Full-time
£76,551 a year

Qualifications

Senior management experience
Stakeholder liaison
Facilities management
Employment law
Employee relations
Change management
Project management
Workforce planning strategy
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Decision making
Risk management
Human resources
Recruiting
Change leadership
Budgeting
Employee engagement
Leadership
Team motivation leadership
Communication skills
Corporate regulatory compliance oversight
Analytics
Stakeholder management

Full job description

Job Advert

BACP operate a hybrid working policy, the post holder will be required to attend BACP House in Lutterworth 1 day per week.

Purpose

Working closely with the Chief Operating Officer, BACP's Head of People & Culture will lead the delivery of BACP's People and Culture services and programmes, ensuring the organisation has effective people practices, workforce capability, organisational development support and a positive employee experience that enables delivery of BACP's strategic objectives.

Working closely with the Chief Operating Officer, Executive Team and Heads of Service, the role provides professional People and Culture expertise, advice and operational leadership across workforce planning, employee relations, organisational development, employee experience and people services. The role is responsible for implementing agreed People and Culture priorities, ensuring compliance with employment legislation, policies and best practice, and delivering effective, efficient and customer-focused services.

Accountabilities

Lead the development and delivery of BACP's People and Culture Strategy, ensuring it supports the organisation's strategic business plan, values, workforce requirements and long-term sustainability.
Partner with the Chief Operating Officer, Executive Team and Heads of Service to provide strategic people leadership and deliver organisational objectives through effective workforce planning, organisational design and people initiatives.
Foster a positive, inclusive and high-performing culture, promoting employee engagement, wellbeing, belonging and continuous improvement across the organisation.
Lead, develop and inspire the People and Culture and Facilities teams, ensuring the delivery of high-quality, efficient and customer-focused services.
Ensure BACP maintains compliance with employment legislation, regulatory requirements and people management best practice, providing assurance, expert guidance and risk management support to leaders and managers.
Lead organisational development, workforce planning and change initiatives that enhance organisational capability, management effectiveness and workforce sustainability, ensuring BACP has the skills, capacity and structure required to deliver its strategic objectives.
Lead the development and continuous improvement of People and Culture policies, processes, systems and services, ensuring they are effective, accessible and aligned to organisational needs.
Oversee the delivery of all People and Culture services across the employee lifecycle, ensuring a positive and inclusive employee experience from recruitment through to development, retention and exit.
Use people data, insight and workforce analytics to inform decision-making, measure organisational performance and drive continuous improvement.
Manage the People and Culture and Facilities budgets and key external partnerships, ensuring effective governance, value for money and delivery of organisational priorities.
Oversee facilities, health and safety and related support services, ensuring safe, compliant and effective working environments for employees.

Knowledge and Experience

Proven experience in a senior HR or People leadership role.
Experience of leading a People and Culture function and delivering people strategies aligned to organisational objectives.
Experience of leading organisational change, workforce planning and organisational development initiatives.
Strong knowledge of employment law, employee relations and HR best practice.
Experience of developing and leading high-performing teams.
Excellent communication, influencing and stakeholder management skills, with the ability to build credibility at senior level.
Strong strategic planning, programme delivery and project management skills.
Experience of managing budgets, resources and external partnerships.
Ability to use people data, insight and evidence to support decision-making and continuous improvement.
CIPD Level 7 qualified, or equivalent experience.

Apply Now

Refine Your Search

customer relations manager jobs in swannington, lec

Head of People & Culture

Communications Manager

Centre Head and Curriculum Manager

HR Business Partner

IPS Employment Specialist (12 Month FTC)

Customer Relations Manager

Assistant Communications Manager - Healthcare

Assistant Communications Manager, Wellness

Deputy Operations Manager

On Train Service Delivery Manager

Enquiries and Call Centre Assistant

AVP Relationship Manager

People Partner

Hygiene Manager

Graduate Partner, PXT

HR Business Partnering and Operations Manager

Sales Manager

Customer Fulfillment Manager (CFM) - Nuclear Market - M/F

Young Carers Transition Lead

Operations Manager

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