Client onboarding manager Work, Jobs in Swindon, Wil (with Salaries)

Soft Services Manager
Pinnacle Group —Swindon
- £45,000 - £48,000 a year
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Strategic Relationship Manager
Ecotricity —Stroud
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Presentation skills
- Free parking
- Work from home
Quick apply
12d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Project Coordinator
Trust Systems —Cirencester
- Up to £32,500 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Time management
- Free parking
- Work from home
Quick apply
7d
Sales Enablement Manager
Corpay —Swindon
- Full-time
- Salesforce
- Training & development
- Analytics
- Life insurance
Project Manager
M Group —Swindon
- £60,000 - £75,000 a year
- Civil engineering
- Management
- Customer service
- Annual leave
- Employee assistance programme
Discipline Director Technical Delivery - AECOM Site Survey & Investigation Specialist Team
AECOM —Swindon
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
14d
Service Delivery Manager (6 Month Fixed Term Contract)
PMC Commerce —Abingdon
- Temporary
- Hybrid work
- Team management
Quick apply
11d
Aviation Client & Programme Director
AECOM —Swindon
- Full-time
- Hybrid work
- Business development
BIM Manager
AECOM —Swindon
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
13d
Site Delivery Manager
M Group —Melksham
- Electrical experience
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
8d
Logistics Account Manager
WALKER LOGISTICS LTD —Hungerford
- From £27,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
QC Section Head
Thermo Fisher Scientific —Swindon
- Full-time
- Continuous improvement
- Quality control
- Conflict management
7d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
IT Engineering Manager
Holman —Chippenham
- £75,000 - £90,000 a year
- Master's degree
- Continuous improvement
- AI
- Annual leave
- Employee assistance programme
Quick apply
Salon Manager
HESS nail boutique —Newbury
- £15 - £17 an hour
- Part-time
- Business development
- First Aid Certification
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Senior Systems Engineer
AECOM —Swindon
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
Merchandiser
CPM UK —Malmesbury
- £15.07 an hour
- Part-time
- Merchandising
- Planograms
- Annual leave
Quick apply
Field Engineer - Break Fix
Gigaclear —Swindon
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- Employee assistance programme
Quick apply
Highways Maintenance Supervisor
M Group —Abingdon
- Maintenance
- Computer skills
- Construction experience
- Annual leave
- Employee assistance programme

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client onboarding manager jobs near swindon, wil

Soft Services Manager

Pinnacle Group -
Swindon

Quick apply

Job details

£45,000 - £48,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Contract management
Client engagement
Stakeholder liaison
Facilities management
Performance management
Health and safety inspection
Profit & loss
Analysis skills
Continuous improvement
Budgeting
Financial management
Safety compliance inspections
Team motivation leadership
Rota coordination

Full job description

Job Introduction

Pinnacle Group are looking for an experienced Soft Services Manager to join our Total Facilities Management division. You will be responsible for ensuring all soft services are delivered across seven school sites based in North Swindon to a consistently high standard, on time and within budget, while leading an experience FM team, managing recruitment and training, monitoring performance, managing budgets and ensuring full health and safety compliance. Building strong relationships with clients and key stakeholders will be key to maintaining service quality and driving operational excellence.

The ideal candidate will have proven experience managing soft services contracts within the facilities management sector, with a strong focus on service quality and client satisfaction. You will demonstrate effective financial control, strong analytical and reporting skills, and the ability to conduct audits, inspections and risk assessments while driving continuous improvement. If you are passionate about people, high-quality service delivery and creating clean, safe, welcoming environments, this role offers an exciting opportunity to make a meaningful impact.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors.We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Conduct regular audits, inspections and risk assessments to maintain high operational standards.
Ensure all services meet contract specifications, KPIs and site-specific Health & Safety plans.
Lead, manage and support on-site teams, including overseeing recruitment, onboarding, training, rota planning and performance management.
Provide day to day supervision and motivation to Facilities managers, caretakers, and cleaning team, ensuring consistent service delivery across all sites.
Manage subcontractors, ensuring compliance, quality standards and safe working practices for catering, grounds and pest control.
Carry out site walkabouts and liaise with key stakeholders.
Assist in managing and monitoring the contract budget to ensure expenditure stays within agreed limits.
Ensure full compliance with health, safety and environmental legislation across all operations.
Respond to incidents, hazards and service issues promptly and implement corrective actions.
Drive continuous improvement initiatives to enhance service delivery and customer satisfaction.

Key requirements:

Proven experience managing soft FM services, specifically cleaning, property maintenance, catering and grounds maintenance.
Strong people-management experience, including leading dispersed teams, supervising frontline staff, setting performance standards and supporting development.
Experience managing contracts of £1m or above, with strong commercial and operational oversight.
Strong budget management skills, including exposure to full profit and loss accountability.
Demonstrable experience delivering facilities management services across multi-site environments.
Solid knowledge of health & safety regulations, compliance standards and industry best practice.
Cleared Enhanced DBS
IOSH Managing Safely (or equivalent) is advantageous.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

client onboarding manager jobs in swindon, wil

Soft Services Manager

Strategic Relationship Manager

Customer Success Manager

Project Coordinator

Sales Enablement Manager

Project Manager

Discipline Director Technical Delivery - AECOM Site Survey & Investigation Specialist Team

Service Delivery Manager (6 Month Fixed Term Contract)

Aviation Client & Programme Director

BIM Manager

Site Delivery Manager

Logistics Account Manager

QC Section Head

Senior Customer Success Manager

IT Engineering Manager

Salon Manager

Senior Systems Engineer

Merchandiser

Field Engineer - Break Fix

Highways Maintenance Supervisor

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