Client services occupations Work, Jobs in Swindon, Wil (with Salaries)

International Service Co-ordinator
Outsource International Ltd —Newbury
- Up to £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Sick pay
Quick apply
11d
Customer Growth & Business Administrator
Point2Point IT Limited —Swindon
- £15 an hour
- Part-time
- CRM software
- AI
- Communication skills
- Free parking
Quick apply
1d
Client Service Advisor
Metric Group Ltd —Swindon
- £26,403.49 a year
- Full-time
- CRM software
- English
- Conflict management
- Free parking
- Store discount
Quick apply
Customer service executive (M/F/D)
TE Connectivity —Swindon
- Microsoft Word
- Travel
Onboarding Coordinator
Tracey Moloney Family Law —Chippenham
- £26,000 - £30,000 a year
- Full-time
- In-person
- Free parking
Quick apply
12d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
9d
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Service Advisor 4-6 month FTC
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Junior Service Delivery Manager
Ericsson —Swindon
- Computer Science
- Engineering
- English
Commercial Advisor - Retention & Loyalty
Gigaclear —Abingdon
- £25,000 a year
- Full-time
- Employee assistance programme
Quick apply
11d

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client services occupations jobs near swindon, wil

International Service Co-ordinator

Outsource International Ltd
Newbury

Quick apply

Job details

Full-time
Up to £26,000 a year
11 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Ticket management
Microsoft Office Suite
Ticket management systems
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

International Service Co-ordinator

Outsource International Ltd

Newbury, Berkshire

*Please do not apply unless you are currently living in the UK and already possess the required Right to Work credentials

£26,500 per annum, negotiable

Permanent, full-time

Outsource International Ltd are a Global IT Services Provider. We are currently seeking a talented Service Co-ordinator to join our growing team in Newbury.

As the successful candidate, you will be part of our International Services Delivery team responsible for scheduling and co-ordinating field engineers and responding to customer queries in a professional and organised manner.

Role Summary

Key duties are to arrange, plan and co-ordinate field engineer activities globally providing front line customer contact and efficient management of our call outs and maintenance scheduling. Promoting a high level of customer service and commercial awareness at all times you will be working with large corporate clients and international partner engineering teams.

Responsibilities

Receiving and logging calls daily from our global customers via email and telephone onto our ticketing portal, responding in a professional and timely manner.

Scheduling engineering visits on SLA driven maintenance events and organising professional service visits with our partner tech teams.

Managing and updating service tickets real time and providing general support and assistance to international engineers.

Completion of service related admin, raising work orders and updating systems ensuring high levels of accuracy and information updates to all parties.

Ensure highest level standard of work is achieved and provide proactive management and timely close-out information.

Provide further cover for service administration tasks and reporting as required.

Participate in the out of hours on call rota currently 1:6 week ratio.

Key skills and competencies

Ability to communicate effectively and confidently with customers, engineering and partner teams plus internal staff.

Ability to pro-actively manage customer expectations and work to deadlines.

Excellent organisation and administration skills with keen attention to detail and accuracy.

Ability to prioritise workload in a fast pace helpdesk environment.

Good level of business communication skills with IT skills that include MS office and Excel.

A team player with genuine interest in IT related industry with demonstrated customer service experience preferred.

Permanent, full time 09:00-17:30 mon-fri

Participation in out of hours on call rota (1 week in 6 ) with further on call allowance paid

Annual bonus plus benefits

Based in Newbury Town Centre

Please apply with a covering letter and full CV. Due to the high volume of applications we will only contact those candidates selected for the next stage and interview process.

For further information about Outsource International Ltd visit us at www.intoutsource.com

Required skills

Communication Skills
Customer Services

Job Type: Full-time

Pay: Up to £26,000.00 per year

Benefits:

Company pension
Free parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in swindon, wil

International Service Co-ordinator

Customer Growth & Business Administrator

Client Service Advisor

Customer service executive (M/F/D)

Onboarding Coordinator

Customer Success Manager

Customer Relationship Manager

Customer Success Specialist

Resident Liaison Officer

Library Services Co- Ordinator

Customer Service Advisor 4-6 month FTC

Senior Customer Success Manager

Customer Service Advisor

Customer Service Advisor 4-6 month FTC

Junior Service Delivery Manager

Commercial Advisor - Retention & Loyalty

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