Join our team as a Financial Crime Controls Consultant and play a key role in protecting the organisation through the independent review and authorisation of high-risk customer relationships and financial crime decisions.
In this role, you will provide effective challenge, oversight, and assurance across complex AML (Anti-Money Laundering), sanctions, and financial crime investigations, ensuring outcomes are risk-based, evidence-led, and aligned with regulatory requirements, internal policies, and the Society’s risk appetite. You will be responsible for assessing high-risk cases, identifying potential control weaknesses, and delivering clear, well-reasoned decisions that support both risk management and fair customer outcomes.
Working closely with operational teams and senior stakeholders, you will use your financial crime expertise to influence decision-making, share best practice, and drive continuous improvement across the control environment. Strong stakeholder management skills will be essential, as will the ability to provide constructive challenge while building effective working relationships across the business.
This is an excellent opportunity for an experienced financial crime professional with a strong background in AML, sanctions, enhanced due diligence, or financial crime investigations. An ICA (International Compliance Association) qualification (or equivalent) is desirable, combined with proven investigative experience and the confidence to challenge effectively while maintaining the highest standards of professionalism and integrity.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
As a Financial Crime Controls Consultant, you will oversee and approve high-risk customer relationships in line with the Society's delegated approval matrix, ensuring decisions are risk-based, evidence-led, and aligned with regulatory requirements.
You will present complex cases and recommendations to senior stakeholders through appropriate governance and review forums while maintaining up-to-date subject matter expertise in financial crime to support informed decision-making.
The role involves conducting evidential gathering with both stakeholders and customers to support customer risk classification decisions, as well as providing input into the development and adaptation of processes in response to the evolving financial crime regulatory landscape.
Working closely with operational teams, you will identify process inefficiencies, champion continuous improvement opportunities, and support business change initiatives to ensure the organisation remains well-positioned to manage customer risk effectively. In addition, you will contribute to internal and external audit reviews and engage confidently with stakeholders to provide insight, challenge, and assurance where required.
As a minimum, you will have:
- Proven, recent AML experience within either a 1st or 2nd line function, with a strong understanding of financial crime frameworks
- Exceptional investigative skills with sharp attention to detail and sound decision-making, thriving in a fast-paced, high-pressure environment
- The confidence and credibility to influence at a senior level, with strong stakeholder management skills that foster effective and collaborative relationships
- Excellent written communication skills, with the ability to produce clear, well-structured reports that articulate findings and support robust decision-making
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
