Service delivery officer Work, Jobs in Tamworth, Sts (with Salaries)

Visitor Services Officer
Forestry Commission —Ashby-De-La-Zouch
- £26,959 a year
- Part-time
- Customer service
- Maintenance
- Microsoft Office
5d
Fleet Transformation Officer
City of Wolverhampton Council —Wolverhampton
- £44,075 - £49,282 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
10d
People Services Officer (111694-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Customer service
- University
- Continuous improvement
11d
Senior Fleet Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- Project management
- Contracts
- AI
- Annual leave
- Employee discount
Partnerships Officer Community Safety
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Remote
- English
10d
Proceedings Support Unit (PSU) Specialist
Independent Office for Police Conduct —Birmingham
- £41,878 a year
- Hybrid work
- Analysis skills
- Negotiation
- Time management
- Annual leave
- Employee assistance programme
9d
Senior Resilient Highways Officer
West Midlands Combined Authority —Birmingham
- £43,049 - £47,791 a year
- Part-time
- Project management
- AI
- Communication skills
- Annual leave
- Employee discount
5d
Security Guard Days
Evri —Coventry
- £28,129.92 a year
- 12 hour shift
1d
Security Officer
DPD Group UK —Hinckley
- £34,000 a year
- Full-time
- Analysis skills
- IT
- Communication skills
- Free parking
Quick apply
3d
Neighbourhood Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
11d
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
8d
Chief Operating Officer
Heal Care Group —Birmingham
- £100,000 - £120,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Work from home
Quick apply
1d
Administration Officer
SELECT SERVICES —Wolverhampton
- £8,112 - £12,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Dispute Resolution Services - Universal Credit Decision Maker - Executive Officer - National
Department for Work and Pensions —Birmingham
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee assistance programme
3d
Security Officer (12 months Fixed term) - Birmingham
Sodexo —Birmingham
Quick apply
Security Officer - Hubs
DPD Group UK —Oldbury
- £37,000 a year
- Full-time
- Analysis skills
- IT
- Communication skills
- Free parking
Quick apply
3d
Days Security Officer
InPost UK —Lutterworth
- £27,518.40 a year
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Nights Security Officer
InPost UK —Lutterworth
- £28,981.68 a year
- Night shift
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Hybrid work
- Azure
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
9d
Public Health Programme Officer - Healthy Places
Solihull Metropolitan Borough Council —Solihull
- £45,091 - £51,356 a year
- Part-time
- Hybrid work
- Presentation skills
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
10d

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Visitor Services Officer

Forestry Commission -
Ashby-De-La-Zouch

Apply Now

Job details

Part-time | Fixed term contract
£26,959 a year
5 days ago

Benefits

Company pension

Qualifications

Driving Licence
Customer service
GCSE
Maintenance
Microsoft Office
Presentation skills
IT
Till operation

Full job description

Details

Reference number

473047

Salary

£26,959

Salary shown is the full-time equivalent and will be paid pro rata based on 15 hours per week.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Pay Band 6B

Contract type

Fixed term

Length of employment

Fixed term appointment until 31st July 2028 with the possibility of extension or permanency but no guarantee

Business area

FC - Forestry England

Type of role

Environment and Sustainability
Operational Delivery

Working pattern

Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Hicks Lodge, Moira Road, Ashby-de-la-zouch, Swadlincote, LE65 2UP

About the job

Job summary

As a Visitor Support Officer working every weekend, you will contribute to achieving an exceptional visitor experience, providing outstanding service so that visitors leave with lasting memories. Working across our visitor welcome/visitor centre, you will also work with the wider team to maintain our visitor facilities, making sure our visitors have a smooth, inclusive and enjoyable experience. You will help cultivate a supportive and positive work environment that encourages teamwork, productivity and individual growth. You will take opportunities to promote Forestry Englands work including events, membership, legacy giving and volunteering.

Job description

Key responsibilities & accountabilities

As part of our visitor service team, working weekends, you will operate our visitor welcome area, handle credit card sales, and proactively selling Forestry England memberships.

Give information and deal with enquiries from customers inclusively, positive and friendly

Regularly inspect car parks, walking, running and cycling routes, and other recreational facilities including play areas

Take pride in managing litter, to create a safe and enjoyable environment

Help maintain clean and welcoming public areas for our visitors to enjoy

Be willing to train in first aid and help when needed, contributing to safe and effective visitor support services

Work closely with staff and volunteers, ensuring a supportive and collaborative atmosphere

Follow Forestry Englands procedures for risk assessments, and customer service, being consistent and efficient

Oversee parking infrastructure, addressing any issues quickly to ensure a hassle-free experience for visitors

Carrying out minor repairs and maintenance such as play area safety surfacing

Helping with stock management

And any other tasks, reasonably requested by your line manager.

Person specification

Skills, knowledge & experience

Essential professional and technical experience

Experience in delivering excellent customer service both in-person and using a variety of digital platforms

Proven ability to work as part of a team

Practical understanding or a willingness to learn about health & safety best practices and a commitment to a positive health and safety culture in an outdoor environment

Competent IT user with experience in MS Office suite of applications

Desirable professional and technical expertise

Basic DIY experience including the ability to carry out minor maintenance tasks on visitor buildings, signage, trails

Experience of operating electronic admissions or retail till systems

Experience of managing stock

A working knowledge of risk assessments and safe working in an outdoor setting

Experience of working at a visitor attraction in the heritage and/or environment sector

Qualifications

Essential 

Full UK driving license

A GCSE in Maths and English or functional skills equivalent/equivalent Engineering subject

Behaviours

We'll assess you against these behaviours during the selection process:

Managing a Quality Service
Working Together
Communicating and Influencing
Delivering at Pace

Benefits

Alongside your salary of £26,959, Forestry Commission contributes £7,810 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours.

How to apply

You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

This is a Temporary Appointment for [until 31st July 2028] with the possibility of extension or permanency but no guarantee.

The duties of this post require the applicant to have a full current driving licence that enables them to drive in the UK. However, the Forestry Commission is willing to consider any proposals put forward by applicants that would allow them to do the job by any other means.

This role is Part time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

The Behaviours being assessed at interview are

Managing a quality service
Working together
Communicating and influencing
Delivering at pace

Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.

If you require any reasonable adjustments, please email [email protected].

If you're planning to use AI to support your application, please ensure you've read our guidelines here first.

Read more about our application process and working with us on the Forestry England website.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : [email protected]
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: [email protected]. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Length of employment

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Medical

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information