Customer support & client services Work, Jobs in Telford, Eng (with Salaries)

Customer Service Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Sales Administrator
MyWorkwear —Telford
- £27,052 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Quick apply
1d
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
14d
Office Administrations Support
Law Truck Centre Ltd —Stoke-on-Trent
- £28,000 - £34,000 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
Quick apply
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Finance Assistant
D4Drivers —Telford
- £25,341.69 - £26,500.00 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Business Development Consultant
T3 Training & Development —Wellington
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Civil engineering
- Sales
- Free parking
Quick apply
1d
Bookings Partner - Part Time
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Estate Planning and Financial Services Administrator, 8.30am-4.30pm (8-4pm on Fridays)
Dunham McCarthy Ltd —Stafford
- From £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
Quick apply
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
12d
Assistant Relationship Manager
Novuna —Telford
- Full-time
- Hybrid work
- Communication skills
1d
Receptionist
Wescot Credit Services —Telford
- £13,218.40 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Bookings Partner
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Customer Success Specialist
DeterTech —Telford
- £27,000 - £30,000 a year
- Temporary
- Sales
- Customer service
Talent Acquisition Manager
One Way Group —Stoke-on-Trent
- £40,000 - £55,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
Data Analyst
PDSA —Telford
- £42,783 - £45,350 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance programme
- Employee discount
6d
Customer Support Advisor - Maternity Cover
Lesters Packaging —Burntwood
- £27,700 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Sick pay
Quick apply
12d
Driver Planning Administrator
TTC Group —Telford
- £25,942 a year
- Full-time
Client Services Executive
Radius Limited —Shrewsbury
- £25,000 - £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply

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Customer Service Coordinator - Maternity Cover

Reconomy Connect -
Telford

Apply Now

Job details

Temporary | Full-time

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Company pension
Discounted gym membership
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Microsoft Office
Sustainable management

Full job description

At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management.

With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change.

The Head Office of the Recycling Loop, in Telford you’ll join over 300 colleagues who are all working toward one shared goal: a world without waste.

Specialist teams with extensive experience in sectors such as House Building, Construction, Manufacturing, Retail and Hospitality build strong customer relationships, understand business challenges and create tailored, innovative waste management solutions.

Why Join Us?
Our success is built on four core values:

Community: We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development.
Colleague: We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression.
Customer: We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services.
Environment: Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact.

About the role

As an Account Coordinator in our Construction & Infrastructure team, you will work closely with our customers to deliver outstanding service. You’ll ensure day-to-day operations run smoothly through effective organisation and prioritisation of your workload while managing ad-hoc queries and solving problems to create good outcomes today and even better outcomes for the future.

Working within a small, dynamic team, you’ll balance collaborative teamwork with taking ownership of your responsibilities, building strong relationships with your customers, and delivering results.

Key responsibilities

Build and maintain relationships with a set customer base.
Respond efficiently to customer requests via phone or email in line with departmental KPIs.
Provide quotes for services and follow through to conversion, ensuring alignment with customer agreements.
Process customer purchase orders accurately and manage spend according to specific requirements.
Review Site Waste Appraisals, taking action on identified opportunities and optimisations.
Take ownership of customer complaints/queries, implementing preventative measures to avoid recurrence.
Collaborate with Reconomy field-based teams to deliver improved commercial and environmental performance.
Maintain up-to-date knowledge of sector products, services, and industry trends to benefit our customers.
Record, update, and maintain customer data and interactions using Salesforce.

Additional information

This is a fixed-term role for 12 months to provide maternity leave cover.
Internal job title is Account Coordinator.
Working hours: 7.5 hours per day (shifts between 07:25–17:25) on a rota basis, with a one-hour lunch break. Rotas are provided in advance to give you plenty of notice.
Hybrid working: May be available following successful completion of the probation period, with a minimum of 3 days in the office and the potential to work up to 2 days from home.
Saturday shifts: Following a 3-month probation period, you will be required to work occasional Saturday shifts (8:00–12:00) on a rota basis. These are paid as overtime.

What we need from you

Enthusiastic and customer-focused, with a drive to deliver exemplary service.
Organised and proactive in managing workloads.
Creative problem-solver with the confidence to suggest effective solutions.
A team player who supports colleagues, whether in the same room or a different department.
Results-oriented, aiming for satisfied customers and achievement of KPIs.
Motivated for success, whether that’s personal career growth or team achievements.
Competent with using Microsoft Office.

What we offer

Financial perks: Pension scheme, length of service rewards, and referral bonuses
Exclusive discounts: MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
Health & wellbeing: Flu jabs, eyecare vouchers, and an Employee Assistance Programme
Mental health support: Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
Family-friendly: Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
Community engagement: Volunteer days and collaboration with local charities
Generous holiday: Start with 23 days, rising to 25 after 2 years, plus buy/sell options
Employee voice: Regular “My Voice” surveys and follow-up check-ins to drive meaningful change

Job Types: Full-time, Temporary
Contract length: 12 months

Benefits:

Free parking
On-site parking

Work Location: In person

Apply Now

Refine Your Search

customer support & client services jobs in telford, eng

Customer Service Coordinator - Maternity Cover

Sales Administrator

Operations Coordinator

Office Administrations Support

Customer Service Coordinator

Finance Assistant

Customer Relationship Manager

Business Development Consultant

Bookings Partner - Part Time

Estate Planning and Financial Services Administrator, 8.30am-4.30pm (8-4pm on Fridays)

Customer Service Contact Centre Manager

Assistant Relationship Manager

Receptionist

Bookings Partner

Customer Success Specialist

Talent Acquisition Manager

Data Analyst

Customer Support Advisor - Maternity Cover

Driver Planning Administrator

Client Services Executive

I want to receive the latest job alerts for customer support & client services in telford, eng

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