Customer service representative Work, Jobs in Thanet District (with Salaries)

Customer Services Advisor - Maternity Cover 6 Months
Cygnia Maintenance Ltd —Broadstairs
- £26,436 - £26,500 a year
- Microsoft Word
- Microsoft Outlook
- In-person
- Health & wellbeing programme
Quick apply
22h
Customer Service Assistant
University of Kent —Canterbury
- £23,061 - £24,215 a year
- Full-time
- Computer literacy
- University
- Front desk
1d
Customer Service Assistant
Mole Country Stores —Canterbury
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- IT
- Free parking
- Store discount
13d
Full Time Operations & Customer Service Assistant
Perfect Fit Swimwear Ltd —Faversham
- £12.00 - £14.50 an hour
- Full-time
- Customer service
- Computer literacy
- Warehouse experience
- Free parking
- Annual leave
Quick apply
13d
Customer Service Advisor
Autocheck Faversham —Faversham
- £28,100 - £33,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
11d
Transport Customer Support Agent
Saga —Folkestone
- £24,700 a year
- Organisational skills
- Communication skills
- Employee discount
Quick apply
2d
One Stop - Customer Service Assistant
One Stop —Ashford
- £12.81 an hour
- Full-time
Customer Service & Logistics Specialist GBT
Tyson Foods —Ashford
- Full-time
- Data analysis skills
- English
- Analysis skills
14d
Sales/Customer Service Advisor
Chart Stables Ltd —Ashford
- From £27,084 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
1d
Customer Service Advisor Apprenticeship
Calex UK —Folkestone
- Full-time
- Computer literacy
- Travel
- Communication skills
Customer Services Advisor
PowaKaddy International —Sittingbourne
- £25,000 - £27,000 a year
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Free parking
- Annual leave
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Sales Assistant - Thanet 1 1
Smyths Toys —Thanet
As a Sales Assistant, you will be expected to provide a high level of customer service, help your team achieve daily targets and ensure that the store is well…
1d
Sales Assistant
Mountain Warehouse —Deal
Regularly restock shelves and displays to ensure customers have access to a well-stocked and visually appealing store environment.
£8.00 - £12.71 an hour
Quick apply
1d

I want to receive the latest job alerts for customer service representative in thanet district

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near thanet district

Customer Service Representative jobs in Ashford

Sales Development Representative jobs in London

Customer Service Representative jobs in Scunthorpe

Customer Service Representative jobs in Northampton

Customer Service Representative jobs in Leeds

Prison Service jobs in Kent

Customer Service Representative jobs in Swansea

Customer Service Representative jobs in Letchworth

Customer Service Representative jobs in Preston

Customer Service Representative jobs in Warrington

Customer Service Representative jobs in Oxford

Network Rail Customer Service Assistance jobs in London

Customer Service jobs in Bradford

Customer Service Representative jobs in Langley

Universal Credit Customer Services jobs in London

London Underground Customer Service Assistant jobs in Greater London

Customer Service Representative jobs in Amersham

Customer Service Representative jobs in Leicester

No Experience Civil Service jobs in Blackpool

Home Based Customer Service jobs in Birmingham

Customer Services Advisor - Maternity Cover 6 Months

Cygnia Maintenance Ltd -
Broadstairs

Quick apply

Job details

Fixed term contract
£26,436 - £26,500 a year
22 hours ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
GCSE
Internal department liaison
Complaint handling
Technical support
Customer interaction
Communication skills

Full job description

Job Overview

Cygnia Maintenance are the UK's top provider of signage maintenance and safety checks. We support businesses all over the Uk with a fleet of 30 vehicles that visit sites and maintain signage for various sectors including household names.

At present customer services are a team of three (Customer Service Manager and 2 Advisors) we are looking for someone to join us who can assist in covering one of our colleagues going on Maternity Leave. This role is expected to last a minimum of 6 months but may be longer. Other vacancies may also become available so this is a great opportunity to get involved in a successful and local employer.

Main Duties - but not limited to

Answering Customers Questions

There are high volumes of calls from clients and field engineers that need to be managed and dealt with via various communication methods.

Enquiries can be via e-mail or phone but phone is preferred. There will be a lot of liaising with other departments to get an answer and therefore the ability to create good working relationships is key

Updating our customers with regards to status of jobs and projects

One of the key tasks for the customer service team is keeping to service levels and response times as paid for by our customers. This involves logging new job requests. Keeping our customers happy is key!

Resolving Problems And Fixing Technical Issues

Customer service representatives in facilities management companies have a significant role in resolving product or service-related issues and managing expectations. To be proactive regular running of duplicate checks against internal and external systems is also required.

Keeping Customers Updated

The primary objective is to assist customers with the company's offerings and ensure customer satisfaction. In order to do this, customers will be kept updated as to their query as much as possible.

Handling Customer Complaints

Dealing with unsatisfied customers and handling their complaints also comes under the role of this department. As the first point of contact for customers it is up to this team to handle complaints effectively. Therefore, excellent communication, listening skills, and a knack for positive dialogue to ensure that customers leave with their concerns resolved.

Gathering Feedback

Gathering feedback is also a pivotal aim of customer services to constantly improve and evolve. Not only from clients but also for internal customer service.

Assisting other teams and departments

Due to the fast-moving nature of the business everyone is expected to help out when needed and assist with activities to support the business.

Excellent communication skills are required and there will be a test at interview.

We are an equal opportunity employer and welcome applicants from all backgrounds.

Job Type: Fixed term contract

Pay: £26,436.00-£26,500.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Broadstairs CT10: reliably commute or plan to relocate before starting work (required)

Experience:

Office based customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in thanet district

Customer Services Advisor - Maternity Cover 6 Months

Customer Service Assistant

Customer Service Assistant

Full Time Operations & Customer Service Assistant

Customer Service Advisor

Transport Customer Support Agent

One Stop - Customer Service Assistant

Customer Service & Logistics Specialist GBT

Sales/Customer Service Advisor

Customer Service Advisor Apprenticeship

Customer Services Advisor

More jobs to discover

I want to receive the latest job alerts for customer service representative in thanet district

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected