Customer care specialist Work, Jobs in Tile Hill, War (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
8d
Dental Receptionist
CESRC —Solihull
- From £14 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
10d
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
5d
Yard Operative
EH Smith Builders Merchants Ltd —Coventry
- Full-time
- Microsoft Word
- Customer service
- Forklift
- Free parking
- Annual leave
Quick apply
12d
Customer Service Advisor
Barclays —Leamington Spa
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
12d
Temporary Accommodation Support Worker
Spring Housing Association —Stratford-upon-Avon
- £27,500 a year
- Weekend availability
- Childcare
- Working with children
- Driving
- Free parking
- Sick pay
Quick apply
12d
Sales Assistant
TGJones —Bromsgrove
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
3d
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Valuer
Sheldon Bosley Knight —Kineton
- £27,000 - £37,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
8d
Support Worker – Learning Disabilities – Hampton Magna
Heart of England Mencap —Warwick
- £12.88 an hour
- Weekend availability
- Care experience
- Annual leave
- Employee assistance programme
Quick apply
Bank Imaging Administrator
Spire Healthcare —Sutton Coldfield
- Part-time
- Microsoft Excel
- Computer literacy
- Medical terminology
- Free parking
- Annual leave
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Student Coordinator
HCRG Care Group —Coventry
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
4d
Senior Sales Negotiator
Sheldon Bosley Knight —Kineton
- £27,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Specialist Support Coach - Housing
Orbit Group —Coventry
- £29,000 - £32,137 a year
- Leadership
- Communication skills
3d
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Shop Assistant
Mary Ann Evans Hospice —Nuneaton
- £12.71 an hour
- IT
- Hospice
- In-person
Quick apply

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customer care specialist jobs near tile hill, war

Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
8 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in tile hill, war

Customer Experience Specialist

Dental Receptionist

Service Manager

Yard Operative

Customer Service Advisor

Investigator

Temporary Accommodation Support Worker

Sales Assistant

Customer Care Champion - Dispatcher

Intelligence Analyst

Social Value Officer

Valuer

Support Worker – Learning Disabilities – Hampton Magna

Bank Imaging Administrator

Metering Specialist

Student Coordinator

Senior Sales Negotiator

Specialist Support Coach - Housing

Head of Branch Support

Shop Assistant

I want to receive the latest job alerts for customer care specialist in tile hill, war

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