Housing solutions Work, Jobs in Towcester, Nth (with Salaries)

Customer Service Advisor
Sage Homes —Northampton
- Hybrid work
- CRM software
- Communication skills
Housing Solutions Officer (Higher)
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Communication skills
- Annual leave
- Employee discount
5d
Business Development Representative - B2C
LSL Property Services —Kettering
- Full-time
- Remote
- CRM software
- Business development
- Communication skills
Private Sector Access Officer
West Northamptonshire Council —Northampton
- £31,324 - £33,017 a year
- Communication skills
Housing Options Advisor
North Northamptonshire Council —Kettering
- £34,434 - £36,363 a year
- Analysis skills
- Communication skills
- Employee assistance programme
13d
Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
7d
Site Manager
Correct Contract Services Ltd —Banbury
- £42,500 - £47,500 a year
- Management
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Quick apply
Service Manager Commissioning (SEND)
Milton-Keynes-Council —Milton Keynes
- £60,637 - £64,412 a year
- Analysis skills
- Annual leave
- Work from home
6d
Garage Management Co-ordinator
North Northamptonshire Council —Kettering
- £31,537 - £32,597 a year
- Employee assistance programme
18h
Registered Manager of 16-17 Supported Accommodation
YMCA South Midlands —Milton Keynes
- £45,000 - £50,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Qualified Social Worker - Adults Community Hub
West Northamptonshire Council —Northampton
- £39,190 - £41,797 a year
- Part-time
- Communication skills
Independent Living Team Supervisor
Civic Recruitment Limited —Rugby
- Supervising experience
- Team management
- Mentoring
- Annual leave
Quick apply
General Maintenance Operative – Windows, Doors & Locks
Dual Renovations Ltd —Aylesbury
- £30,000 - £35,000 a year
- Full-time
- Carpentry
- Plumbing
- Power tools
Quick apply
1d
Technical Surveying Manager
LSL Property Services —Kettering
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Continuous improvement
Application Developer
LSL Property Services —Kettering
- Full-time
Land & Measured Building Surveyor
Carter Jonas —Northampton
- Monday to Friday
- Travel
- Mentoring
- Communication skills
- Annual leave
- Referral programme
3d
Carpenter
Gaskell Group —Milton Keynes
- Carpentry
- In-person
Quick apply
IT Business Analyst (Microsoft Dynamics) 6 month FTC
Sage Homes —Northampton
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Agile
10d
Senior Occupational Therapist -Community
West Northamptonshire Council —Northampton
- £42,861 - £46,304 a year
- Monday to Friday
- Research
- Training & development
- Leadership
Painter & decorator
Futures Housing Group —Daventry
- £33,571 a year
- Full-time

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Customer Service Advisor

Sage Homes -
Northampton

Apply Now

Job details

Permanent

Benefits

Cycle to work scheme
Company pension
Paid volunteer time
Car scheme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

About Sage Homes

Set up in 2017 and funded by Blackstone and Regis to help address the housing crisis in the UK, Sage Homes has now delivered more than 21,000 homes all of which are affordable. A further 2,500 new homes are in our construction pipeline.

Sage is proud to be England's largest provider of newly built affordable homes for five successive years, providing our customers with high-quality, energy efficient properties (98% of Sage homes are EPC A or B) to live in safe, secure and thriving communities.

At Sage Homes, we remain committed to our mission of making new homes affordable for those who need them most, while delivering great customer support.

About the role:

Do you thrive in helping people and making a real difference? We're looking for a customer-focused Customer Service Advisor to deliver an exceptional experience for our customers, acting as the first point of contact and ensuring every interaction is handled with care, professionalism and a commitment to finding solutions.

We want to set you up for success, so you'll spend your first three months office-based learning the role and getting to know the team. Once you've successfully completed probation, you'll be able to enjoy our hybrid working arrangement of up to two days working from home each week.

Key Responsibilities

Be the first point of contact for customers across phone, email and digital channels.
Take ownership of enquiries and resolve customer issues quickly and effectively.
Provide accurate advice and support while delivering an outstanding customer experience.
Work collaboratively with internal teams to ensure seamless resolutions for customers.
Use customer feedback and insight to help improve services and the customer journey.

About you

Experience in a customer service or contact centre environment.
Excellent communication skills with a passion for helping customers.
Ability to solve problems, make decisions and work independently.
Strong organisation skills with the ability to manage multiple priorities.
Confidence using Microsoft Office applications and CRM systems.

We are committed to ensuring you have the best career here at Sage. As well as regular support and guidance from your manager you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This may include internally and externally delivered development programmes and for permanent colleagues, opportunities to study for professional accreditations and qualifications.

Culture and benefits:

At Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast-paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish.

To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:

25 days holiday, and an additional day for every year's service (up to five years)
Annual discretionary bonus scheme
A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
Study support package, helping you achieve your personal and professional development ambitions
Workplace Pension - matching personal contributions up to 5%
Cycle to Work scheme, helping you save up to 40% on a new bike and accessories
Electric car scheme, enabling you to rent a brand-new electric car at low-cost payments
Wellbeing support through MyndUp
Two days' paid volunteering leave a year, allowing you to support causes you care about
Charity fundraising support, with match-funding up to £1,000 for good causes

We believe that investing in our people is key to our success. Our benefits are designed to support your well-being, professional growth, and work-life balance, ensuring you feel valued and empowered to make a difference every day.

IND1

Apply Now

Refine Your Search

housing solutions jobs in towcester, nth

Customer Service Advisor

Housing Solutions Officer (Higher)

Business Development Representative - B2C

Private Sector Access Officer

Housing Options Advisor

Payment Support Advisor

Site Manager

Service Manager Commissioning (SEND)

Garage Management Co-ordinator

Registered Manager of 16-17 Supported Accommodation

Qualified Social Worker - Adults Community Hub

Independent Living Team Supervisor

General Maintenance Operative – Windows, Doors & Locks

Technical Surveying Manager

Application Developer

Land & Measured Building Surveyor

Carpenter

IT Business Analyst (Microsoft Dynamics) 6 month FTC

Senior Occupational Therapist -Community

Painter & decorator

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