Customer experience leader Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Customer Service Assistant
Network Rail —London
- £27,464 a year
- Full-time
- English
- Annual leave
- Employee discount
3d
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- English
- Communication skills
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Hospitality
- Customer service
- First Aid Certification
Quick apply
Customer Service Officer
Acolad —London
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Customer Service Advisor
GLL —Woolwich
- Up to £30,096.94 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
6d
Support Worker
Advance Housing and Support Ltd —London
- £14.80 an hour
- Weekend availability
- English
- Care plans
- Annual leave
- Employee assistance programme
9d
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
4d
HR Assistant
Civic Recruitment Limited —London
- £22.78 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Institutional & Wholesale Client Relationship Executive
Legal & General Investment Management —London
- Sales
- Negotiation
- Employee discount
Support Worker Waking Night
Advance Housing and Support Ltd —London
- £14.80 an hour
- Weekend availability
- English
- Care plans
- Employee assistance programme
- Employee discount
9d
Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
12d
Retail Team Leader
Brindisa Ltd —London
- £32,260 a year
- Full-time
- Sales
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Marketing Graduate Trainee
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Marketing
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
10d
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Nights Guest Service Assistant- Duty Manager
Holiday Inn Express London-Excel —East London
- £30,760.02 a year
- Full-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
12d
Front Office Team Member - Part Time 23.4 hours per week
IBIS —London
- £14.80 an hour
- Part-time
- Bar
- English
- Employee discount
- Referral programme
Quick apply
VP, Customer Experience
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply

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customer experience leader jobs near tower hamlets, gtl

Customer Service Assistant

Network Rail -
London

Apply Now

Job details

Permanent | Full-time
£27,464 a year
3 days ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

GCSE
English

Full job description

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here . We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

About the role

Salary- £27,464 (spot rated)

Closing Date- 6th August 2026

What's in it for you

Here are a few of the benefits we offer

28-day annual leave with the option to buy and sell days
Choice of pension schemes
75% discount of leisure travel for you and your family
Private Healthcare
5 days paid volunteer or carers leave
Up to 75% subsidised Rail and Underground travel
Gym Pass -access to gyms across UK
My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Your experience and skills

Key Accountabilities-

Provide a highly visible point of contact for station users providing customer service to all, including visitors, contractors, retailers, TOC¿s and customers travelling throughout the station.

Undertake regular station checks including contractor compliance, security, safety and equipment in accordance with relevant company standards and procedures, completing the relevant paperwork for audit purposes.

Respond to and record emergencies and incidents involving the general public and industry partners, as required.

Provide a point of contact for the reporting of faults within the station, maintaining appropriate records, reviewing and closing actions as required.

Actively assist and provide information to customers travelling throughout the station.

Check contractors have relevant risk assessments and method statements prior to issuing Permit to Work.

In liaison with customers, external authorities and regulators, implement plans to prevent and manage criminal activity on the station, including discouraging and preventing unauthorised persons from entering or remaining on the station.

Provide a proactive role in dealing with hazards or unsafe conditions, checking that all such occurrences are reported correctly.

Fulfil allocated duties as prescribed within Emergency Plans.

Essential

Command of English language, both written and oral
Experience of working in a customer facing environment
Confidence to deal with different types of situations assertively
Experience of working effectively as part of a team

Desirable

Educated to GCSE or equivalent in English and maths

Key Information

Vacancy Details

Number of Positions:

Contract Type:

Permanent

Hours:

Full Time

Salary:

£27,464 - £27,464

Location:

Kings Cross Station, London

Geographical Area:

Eastern England

Closing Date:

06-AUG-2026

Job Category:

Station Operations

Function:

Eastern Region

Organisation:

OA Property Operations/National Stations/Kings Cross (752509) G5

Location Map

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Refine Your Search

customer experience leader jobs in tower hamlets, gtl

Customer Service Assistant

Communications Officer (First Contact/Despatch)

Customer Service Assistant

Customer Service Officer

Customer Service Advisor

Support Worker

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Team Leader - 21 Soho Square

HR Assistant

Head of Retention

Institutional & Wholesale Client Relationship Executive

Support Worker Waking Night

Customer Service Consultant

Retail Team Leader

Marketing Graduate Trainee

Head of Customer Experience

Team Lead - US Operations

Nights Guest Service Assistant- Duty Manager

Front Office Team Member - Part Time 23.4 hours per week

VP, Customer Experience

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