Resources coordinator, richfords fire and flood. redruth, cornwall Work, Jobs in Truro, Eng (with Salaries)

Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall
Richfords Fire & Flood —Redruth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- English
- Project management
- Health & wellbeing programme
Quick apply
5d
Vocational Learning and Work Experience Coordinator
Cornwall Neighbourhoods for Change —Redruth
- £15.08 an hour
- Part-time
- Working with children
- Travel
- Mentoring
Quick apply
Climate Resilience Programme Manager - Countywide
Volunteer Cornwall —Truro
- £38,220 a year
- Part-time
- Hybrid work
- Organisational skills
- Leadership
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Digital Document and Storage Officer
Cornwall Council —Truro
- Full-time
- Oracle
- Customer service
- Administrative experience
- Annual leave
- Employee discount
14d
Technical Claims Administrator. Fire and Flood Company.
Richfords Fire & Flood —Redruth
- £27,976 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Free parking
- Profit sharing
Quick apply
7d
SEND Assessment Coordinator
Cornwall Council —Truro
- Full-time
- Hybrid work
- Oracle
- English
- Annual leave
- Employee discount
14d
Sales Operations Coordinator
S W Commercials Ltd —Truro
- From £28,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Free parking
Quick apply
Operations Coordinator (External and Communications)
Creative Kernow Ltd —Redruth
- From £26,228 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Project management
Quick apply
13d
Moderation Associate
RouteNote —Truro
- £24,079 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Free parking
- Health & wellbeing programme
Quick apply
Project Officer (Habitat Creation and Restoration)
Cornwall Council —Bodmin
- Full-time
- Project management
- No degree
- Travel
- Annual leave
- Employee discount
12d
Goods In Inspector
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- Communication skills
- Sick pay
Adventure Centre Manager
BF Adventure —Penryn
- £27,281 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Work from home
- Sick pay
Quick apply
Customer Advisor
Boots —Truro
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
10d
Wellbeing Adviser
iSightCornwall —Truro
- £25,012 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Life insurance
- Sick pay
Quick apply
5d
Strategic Manager: Rural and Coastal, Innovation and Growth.
Cornwall Rural Community Charity —Penzance
- £50,000 a year
- Full-time
- Hybrid work
- Management
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
14d
Democratic Officer
Cornwall Council —Truro
- Full-time
- Hybrid work
- English
- IT
- Annual leave
- Employee discount
12d
Events Manager
CXO & Co —Newquay
- £30,000 - £40,000 a year
- Part-time
- Hybrid work
- Hospitality
- Hotel
- Organisational skills
Quick apply
TRAUMA STABILISATION PRACTITIONER
The Olive Project —Truro
- £27,956.10 a year
- Part-time
- Computer literacy
- Master's degree
- Administrative experience
Quick apply
7d
Entertainment Team Member
Monkey Tree Holiday Park —Newquay
- £13.25 an hour
- Weekend availability
- Public speaking
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
12d
Acquisitions & Disposals Supervisor
Cornwall Housing —Bodmin
- £40,594 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d

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Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall

Richfords Fire & Flood -
Redruth

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
5 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
On-site parking

Qualifications

Driving Licence
Customer service
English
Cost control
Project management
Project management software
IT
Leadership
Communication skills
A Level
Negotiation
Time management

Full job description

Customer Recovery Project Manager

Location:Redruth, Cornwall (with support for depots in Devon, Berkshire and the Midlands)

About Richfords Fire and Flood
At Richfords, we’re on a mission to Give People Their Lives Back after unexpected property damage caused by fire or flood. Based in Redruth, Cornwall, we’re a trusted, values-driven team delivering specialist restoration services across the UK. We’re looking for someone who shares our passion for making a difference and thrives on turning challenging situations into positive outcomes.

Our work is very important to our customers suffering as a result of fire or flood events. Their normal life is put on hold and we focus on "giving you your life back" and as soon as possible.

We are a values based Company. Of all our values, being "Responsive" is the leading one and the value that will most shape your experience of working with us. It is essential that anyone joining us strongly connects with this need to be Responsive. There are no roles in the company that are not impacted by this aspect of "the work". This is an inescapable reality. We are a 24 hour response Company with fire and flood damage events occurring at any time and can impact us outside 'normal' working hours of 9-5.

The Role: A Dynamic Opportunity for a Customer-Focused Leader
Step into a fast-paced, rewarding role where no two days are the same. As a Customer Recovery Project Manager, you’ll take ownership of new insurance claims from start to finish, guiding customers and stakeholders through the restoration process with confidence and care. This isn’t just about managing tasks—it’s about building relationships, solving problems, and making smart decisions under pressure to deliver exceptional results.

What You’ll Do:

Take the lead on new claims, acting as the key point of contact for customers (from busy professionals to vulnerable individuals), insurers, loss adjusters, and technical teams.
Quickly assess customer needs and interpret complex information—like building damage reports and insurance policies—to shape effective restoration plans.
Collaborate with our on-site teams to define scopes of work that prevent further damage, reduce claim costs, and exceed expectations.
Adapt to shifting priorities or insurer decisions, keeping projects on track and within budget.
Drive successful outcomes by monitoring progress, coordinating site visits, and ensuring clear, professional communication with all parties.

Who We’re Looking For:

A natural relationship-builder who enjoys working with diverse clients—including celebrities, business leaders and home owners—and professional stakeholders like insurers, loss adjusters and brokers.
Someone decisive and confident, able to interpret technical details (e.g., building structures, insurance terms) and act fast in a changing environment.
A proactive problem-solver who thrives on delivering top-notch customer service, not just processing paperwork.
A team player with strong communication skills—great at listening, negotiating, and lifting spirits on tough days.
Tech-savvy and eager to use tools to streamline your work and achieve results.
You naturally embody Richfords’ core values:Responsiveness, Expertise, Professionalism, Togetherness, and Innovation.

What You’ll Love About This Job:

The satisfaction of helping people recover from disaster and seeing the impact of your work.
A supportive, values-led team that appreciates your initiative and celebrates success.
The chance to grow your skills in a unique, fast-moving industry.

Ready to Make a Difference?
If you’re excited by the idea of leading projects that restore lives, building strong professional relationships, and tackling complex challenges head-on, this role could be your perfect fit.

Richfords Ltd will use the personal data submitted in your application solely to assess your suitability for this role, in accordance with UK GDPR and the Data Protection Act 2018. Applications are received via Indeed, who act as a separate data controller — please refer to Indeed's Privacy Policy for details of how they process your data. Unsuccessful applications will be retained securely for up to 6 months and then permanently deleted. To exercise your data rights or for further information, please contact us via [email protected]

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Redruth TR15 3QY: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Project management: 2 years (required)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

resources coordinator, richfords fire and flood. redruth, cornwall jobs in truro, eng

Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall

Vocational Learning and Work Experience Coordinator

Climate Resilience Programme Manager - Countywide

Digital Document and Storage Officer

Technical Claims Administrator. Fire and Flood Company.

SEND Assessment Coordinator

Sales Operations Coordinator

Operations Coordinator (External and Communications)

Moderation Associate

Project Officer (Habitat Creation and Restoration)

Goods In Inspector

Adventure Centre Manager

Customer Advisor

Wellbeing Adviser

Strategic Manager: Rural and Coastal, Innovation and Growth.

Democratic Officer

Events Manager

TRAUMA STABILISATION PRACTITIONER

Entertainment Team Member

Acquisitions & Disposals Supervisor

I want to receive the latest job alerts for resources coordinator, richfords fire and flood. redruth, cornwall in truro, eng

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