Volunteer Administrative Assistant
Job Summary
Are you looking to gain valuable office experience, strengthen your CV, and kick-start your career in business administration?
ProGrace Cleaners is looking for a motivated, organised, and enthusiastic Volunteer Administrative Assistant to join our growing team. This is an excellent opportunity for someone seeking practical experience within a professional office environment while learning how a successful business operates.
As a Volunteer Administrative Assistant, you will gain hands-on experience across multiple business departments, including Administration, Human Resources (HR), Finance, Sales, Customer Service, Marketing, and Office Management. You will receive training, ongoing support, and the opportunity to develop valuable workplace skills that are highly sought after by employers.
Please note: This is a voluntary position and is unpaid. However, reasonable pre-approved travel and other authorised expenses will be reimbursed in accordance with our Volunteer Expenses Policy.
Key Responsibilities
- Provide day-to-day administrative support to the office team.
- Answer telephone calls professionally and respond to customer enquiries.
- Manage incoming and outgoing emails and correspondence.
- Maintain accurate digital and paper filing systems.
- Perform data entry and update company databases with a high level of accuracy.
- Assist with scheduling appointments, meetings, and staff rotas.
- Prepare letters, reports, spreadsheets, presentations, and other business documents.
- Support invoicing, billing, and administrative finance tasks using QuickBooks.
- Assist with recruitment administration, onboarding paperwork, and HR records.
- Support the sales and customer service teams with administrative duties.
- Maintain confidentiality when handling company and customer information.
- Carry out general office and clerical duties as required.
Skills & Experience
We are looking for someone who is:
- Friendly, professional, and reliable.
- Well organised with excellent attention to detail.
- Confident using Microsoft Office (Word, Excel, Outlook, and PowerPoint).
- Familiar with Google Workspace (Gmail, Google Drive, Google Calendar).
- Able to communicate clearly, both verbally and in writing.
- Comfortable working independently and as part of a team.
- Eager to learn and develop new skills.
- Experience with QuickBooks is desirable but not essential, as training will be provided.
- Previous office or administrative experience is beneficial but not required.
What We Offer
- Hands-on experience across Administration, HR, Finance, Sales, Customer Service, Marketing, and Office Management.
- Practical training using Microsoft Office, Google Workspace, QuickBooks, and other business systems.
- A fantastic opportunity to strengthen your CV with genuine workplace experience.
- Exposure to different career pathways within a growing business.
- Ongoing mentoring and support from experienced professionals.
- A personalised professional reference upon successful completion of the agreed minimum volunteering period, subject to satisfactory performance and attendance.
- Reimbursement of reasonable, pre-approved expenses incurred while carrying out volunteer duties.
- A supportive, friendly, and inclusive working environment where you can build confidence, develop new skills, and improve your future employment prospects.
Person Specification
The ideal candidate will be:
- Passionate about learning and personal development.
- Professional, punctual, and dependable.
- Positive with a strong work ethic.
- Able to maintain confidentiality.
- Comfortable using computers and learning new software.
- Keen to gain practical office experience that will support future employment or further education.
If you are looking for a rewarding opportunity to gain real business experience, enhance your CV, and develop valuable transferable skills, we would love to hear from you.
Pay: From £30.00 per week
Benefits:
- Casual dress
- Company events
- On-site parking
Education:
- Diploma of Higher Education (preferred)
Experience:
- Administrative: 1 year (required)
Language:
- Fluent English (required)
Work authorisation:
- United Kingdom (required)
Location:
- Brentford TW8 9DN (preferred)
Work Location: In person
