Director Work, Jobs in United Kingdom (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Head of Operations – Intake & Assessments
ProblemShared —Remote
- £60,000 - £70,000 a year
- Monday to Friday
- Remote
- Continuous improvement
- AI
- Communication skills
- Annual leave
10d
Head of Investigations
Animal Welfare Investigations Project Limited —Remote
- From £40,000 a year
- Weekend availability
- Remote
- Presentation skills
- Travel
- Training & development
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Programme Director
Aspris —Remote
- £75,000 - £85,000 a year
- Remote
- Management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Head of Performance Creative Strategy (UK)
Advantage HQ —Remote
- £200,000 - £450,000 a year
- Full-time
- Remote
- Team management
Assistant Director of Transformation
Warrington Borough Council —Warrington
- £85,782 - £91,758 a year
- Full-time
- Team management
- Leadership
10d
Impact and Partnerships Director
Cambridge Hughes Hall —Cambridge
- £70,929 - £82,194 a year
- Full-time
Executive Director - Transformation and Improvement
Warrington Borough Council —Warrington
- £143,662 a year
- Full-time
- Continuous improvement
8d
Strategic Director of Place
Derby City Council —Derby
- £137,479 - £147,620 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £106 - £180 an hour
- Remote
- AI
- Leadership
Quick apply
Senior Director - Corporate Events (Europe)
Veeva Systems —Remote
- Full-time
- Remote
- Travel
- Budgeting
- In-person
- Work from home
Head of Urgent Care and Out-of-Hours Services
Partnering Health Ltd —Remote
- £60,000 - £65,000 a year
- Full-time
- Remote
- Management
- No degree
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
1d
Head of Estates and Facilities
Lingfield College —Lingfield
- From £60,000 a year
- Full-time
- Supervising experience
- Project management
- Team management
- Free parking
- Store discount
Quick apply
1d
Senior Director - Executive Compensation and Equity Program
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Tax experience
- Profit sharing
- Annual leave
Creative Director
Fanvue —London
- £100,000 - £200,000 a year
- Full-time
- Remote
- AI
Director of Visit and Meet
Marketing Nottingham and Nottinghamshire —Nottingham
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Management
- IT
- Annual leave
- Flexitime
Quick apply
Director of Communications & External Affairs
Platform Housing Group —Birmingham
- Up to £125,000 a year
- Full-time
- Travel
- Leadership
Regional Director - Customer (East)
Bromford Flagship Livewest —Thetford
- Up to £140,000 a year
- Monday to Friday
- Hybrid work
- Continuous improvement
- Budgeting
- Leadership
- Annual leave
9d
Head of Transformation & Service Improvement
West Northamptonshire Council —Northampton
- £84,166 - £90,437 a year
- Continuous improvement
- Team management
- AI
7d

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director jobs in united kingdom

Sr.Dir,Patient Experience

Head of Operations – Intake & Assessments

Head of Investigations

Programme Director

Head of Performance Creative Strategy (UK)

Assistant Director of Transformation

Impact and Partnerships Director

Executive Director - Transformation and Improvement

Strategic Director of Place

Head of People & Culture

Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote

Senior Director - Corporate Events (Europe)

Head of Urgent Care and Out-of-Hours Services

Head of Estates and Facilities

Senior Director - Executive Compensation and Equity Program

Creative Director

Director of Visit and Meet

Director of Communications & External Affairs

Regional Director - Customer (East)

Head of Transformation & Service Improvement

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