Customer service representative Work, Jobs in University Of Warwick (with Salaries)

Customer Service Advisor
apetito —Stourbridge
- £13.45 an hour
- Part-time
- Customer service
- IT
- Employee discount
1h
Customer Service Assistant - Platforms - Coventry - Talent Bank
Avanti West Coast —Coventry
- £33,012 a year
- Part-time
- Travel
2d
Customer Service Representative
HSBC Global Services Limited —Coventry
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
13d
Customer Support Advisor
Cambridge University Press & Assessment —Coventry
- £24,900 - £28,650 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Customer Service Representative
Kite Packaging —Coventry
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Coventry
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
18h
Customer Service Advisor
Barclays —Leamington Spa
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Representative
Wheelmania —Birmingham
- £28,000 a year
- Full-time
- Employee discount
Quick apply
7h
Customer Service Advisor
Gallagher —Rugby
- £27,976 a year
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Retail Customer Service Assistant
bp Retail —Budbrooke
- £13.45 an hour
- Full-time
- Café
- Annual leave
- Employee assistance programme
Client Services Representative
Moneycorp —Coventry
- Full-time
- Hybrid work
- Customer service
- Word processing
- English
6d
Customer Service Advisor
The Granite Group —Halesowen
- £26,938 - £28,609 a year
- Full-time
- Computer literacy
- Microsoft Office
- Communication skills
Quick apply
4h
Customer Service Assistant(Volume)
Network Rail —Birmingham
- £27,464 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
1d
Customer Service Advisor
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- Time management
- Free parking
- Annual leave
Quick apply
6d
Pharmacy Customer Services Assistant
PM Care Online Ltd —Coventry
- £14 an hour
- Full-time
- Bilingual
- Spanish
- English
Quick apply
4d
Customer Digital Service Advisor
AAH Pharmaceuticals —Warwick
- £26,225.45 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Sick pay
7d
Customer Service Advisor
Trophystore.co.uk Ltd —Tamworth
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
Customer Service Assistant Over 18
Tenpin —Warwick
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Assistant
Midlands Partnership University NHS Foundation Trust —Tamworth
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d

I want to receive the latest job alerts for customer service representative in university of warwick

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near university of warwick

Customer Service Representative jobs in Leamington Spa

Client Advisor jobs in Coventry

Customer Service Representative jobs in Coventry

Customer Service Representative jobs in Birmingham

Customer Service Representative jobs in Warwick

Customer Service Representative jobs in Redhill

Customer Service Representative jobs in Blackpool

Customer Service Representative jobs in Trowbridge

Customer Advisor jobs in London

Civil Service jobs in Leeds

Retail Customer Service jobs in London

Customer Service Representative jobs in Ripon

Home Based Customer Service jobs in Leeds

Client Advisor jobs in London W10

Client Advisor jobs in Swanage

Treasury Advisor jobs in Feltham Tw14

Mortgage Advisor Trainee jobs in Cardiff Cf24

Client Advisor jobs in Glasgow

Customer Service Representative jobs in Middlesex

Customer Service Representative jobs in Lincoln

Customer Service Advisor

apetito -
Stourbridge

Apply Now

Job details

Permanent | Part-time
£13.45 an hour
1 hour ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Customer service
GCSE
Database management
IT

Full job description

Overview:

This role is working 7.5 hours per week, any 1 in 6 days

The role of our Customer Services Advisor is critical to the success of our business.

Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.

The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. However, apart from the technical skills that are required with the role, the most important attributes are that we demonstrate empathy, patience, kindness, friendliness, care and warmth to all our customers.

The role involves the taking of customer orders and also the making of outbound courtesy calls.

These calls are particularly important as many customers live alone and the phone calls they receive are often the only contact they may have in a single day. As such, many customers become very attached to their “friends” at Wiltshire Farm Foods.

Wiltshire Farm Foods supplies frozen meal solutions direct to the consumer. We have a cold store to accommodate the stock necessary to be able to be able to deliver to our customers each week.

The ultimate goal is to provide a service to our customers that exceed expectations while at the same time continuously improving efficiencies.

£13.45 per hour + bonus + company benefits.

Who we are:

Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities:

Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.
To support drivers with route planning for the next days’ delivery rounds.
To ensure each customer is provided with “exemplary” service on each telephone call or contact.
To update customer records and liaise with customer relatives as required.
To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary.
Prepare promotional literature as required and communicate details of new products or promotions to customers.
To search, provide and continually look for new business opportunities.
To share best practices with colleagues in an effort to continuously improve our service proposition.
To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers.

Qualifications/Personal Qualities:

Essential:

Experience of a customer service role
Confident using a Personal computer to manage and process orders
Confident telephone manner
Able to pay attention to detail and be accurate in your work
Numerate and good written English; GCSE Maths & English standard or equivalent
Able to work to deadlines

Desirable:

Have worked in the elderly/care market
Experience of working in a team environment
Full UK Driving Licence

Personal Qualities:

As one of our team you will be focused on excellent customer service with a caring and empathic nature. You will demonstrate a real interest in people and be able to communicate effectively with members of the public and their families.

This is a “people” focused role and requires individuals who enjoy engaging with a wide variety of elderly customers.
To take an active interest in getting to know every customer and become a trusted friend.
A good listener, you’ll be able to treat every customer as an individual.
To have a very clear telephone voice where you can adapt your style to meet the needs of every customer.
Ability to communicate and relate to people at all levels.
Ability to work under own initiative, plan own day, manage own time.
To act as a link for drivers and customers if any problems arise during a delivery round.
To be able to learn our in house computer systems, manage the taking of orders, round sequencing and database management for prospects, current or lapsed customers.
To enjoy working as a team member and to be passionate about promoting the WFF product range and service proposition.
Flexible approach to work content and willingness to help with other areas of the business as and when the occasion arises.

This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.

Company Benefits:

Competitive salary – accredited Living Wage employer
33 days holiday per year, pro rated accordingly, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Our Values:

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Apply Now

Refine Your Search

customer service representative jobs in university of warwick

Customer Service Advisor

Customer Service Assistant - Platforms - Coventry - Talent Bank