Room manager Work, Jobs in Waddon, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
9d
Barista
Starbucks —Croydon
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Administrator
Elis —Merton
- Call to connect
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
Quick apply
PLAYBOX Manager
Boxpark - Croydon —Croydon
- Weekend availability
- Bar
- Communication skills
Quick apply
Customer Service Assistant Over 18
Tenpin —Croydon
- £12.75 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Business and Operations Manager
Independent learning centre —East Grinstead
- £34,000 - £38,000 a year
- Part-time
- School
- Marketing
- Free parking
- Sick pay
Quick apply
7d
Operations Manager
The Ravenswood —East Grinstead
- £40,000 a year
- Weekend availability
- English
- Supervising experience
- In-person
- Free parking
Quick apply
22h
Clinic Lead
MyHealthcare Clinic —Swiss Cottage
- From £28,000 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Room Manager
Co-op Childcare —Charlton
- £35,609.60 a year
- Full-time
- Team management
- Annual leave
- Employee discount
Quick apply
Leadership & Management Development Coordinator
Govia Thameslink Railway —Croydon
- Data analysis skills
- Microsoft Office
- Databases
13d
Deputy Manager – Croydon
Early Years Academy —Croydon
- Up to £36,000 a year
- Full-time
- Leadership
- Employee discount
Business Support Manager
London Borough of Bromley —London Borough of Bromley
- £52,551 - £59,977 a year
- Hybrid work
- Team management
- Human resources
- Recruiting
- Employee assistance programme
19h
Marketing Manager
S Doran Ltd —Bromley
- £55,000 - £70,000 a year
- Full-time
- Management
- Travel
- Budgeting
Quick apply
13d
Receptionist/Administrator
Pickhurst Surgery, Bromley BR2 7JF —Bromley
- From £12.75 an hour
- Part-time
- Customer service
- GP surgery experience
- English
Quick apply
12d
Lead Housekeeper
Cora Partners —London
- £65,000 a year
- Full-time
- English
- Travel
- Cleaning
Chief of Staff
The Chief of Staff Association —London
- £150,000 - £185,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
11d
Dining Room Manager
5 Hertford Street —London
- Up to £55,000 a year
- Full-time
- Customer service
- Bakery
- Team management
- Employee assistance programme
- Employee discount
Quick apply
6d
Post Room Assistant
BlueLion Law Ltd —London
- £27,500 - £29,000 a year
- Temporary
- Microsoft Word
- Administrative experience
- Data entry
Quick apply
2d
Duty Supervisor
The Hurlingham Club —Fulham
- From £38,500 a year
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
4d
Business Support Officer
Cognus Limited —Wallington
- From £28,275.30 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply

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Guest Service Manager

Holiday Inn Express London-Croydon
Croydon

Quick apply

Job details

Full-time
£28,100 a year
9 days ago

Benefits

Discounted or free food
Company pension
Canteen
Company events
Employee discount

Qualifications

Front of house supervision
Hotel and accommodations experience
Internal department liaison
Complaint handling
Supervising experience
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hotel experience
Hospitality management

Full job description

Guest Service Manager

Holiday Inn Express London - Croydon

At Holiday Inn Express London - Croydon , we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 156-room hotel offers modern comfort with a warm, friendly service that stands out.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the Deputy General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. Guestline, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the Deputy General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express London - Croydon .

Job Types: Full-time, Permanent

Pay: £28,100.00 per year

Benefits:

Canteen
Company events
Discounted or free food
Employee discount

Experience:

Opera PMS: 2 years (required)
Hotel Reception : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

room manager jobs in waddon, gtl

Guest Service Manager

Barista

Administrator

PLAYBOX Manager

Customer Service Assistant Over 18

Business and Operations Manager

Operations Manager

Clinic Lead

Room Manager

Leadership & Management Development Coordinator

Deputy Manager – Croydon

Business Support Manager

Marketing Manager

Receptionist/Administrator

Lead Housekeeper

Chief of Staff

Dining Room Manager

Post Room Assistant

Duty Supervisor

Business Support Officer

I want to receive the latest job alerts for room manager in waddon, gtl

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