Agency manager Work, Jobs in Wales (with Salaries)

Client Relationship Manager
Matrix —Wales
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
Section Manager - Family Support & Intervention Resources
Conwy County Borough Council —Colwyn Bay
- £49,282 - £52,413 a year
- Full-time
- Hybrid work
- Team management
7d
Regional Locality Manager
THE NATIONAL AUTISTIC SOCIETY —Neath
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
Business Support Manager
Office for National Statistics —Newport
- £34,587 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Organisational skills
13d
Digital Customer Service Advisor
Unify Brand Partnerships —Cwmbran
- £26,500 a year
- Full-time
- Microsoft Excel
- Computer literacy
- In-person
- Annual leave
- Employee discount
Quick apply
Part-Time Business Support Coordinator
So.Social Media —Monmouth
- £10,575 a year
- Part-time
- Writing skills
- Organisational skills
- Computer skills
- Free parking
Quick apply
Business Growth Manager
Right at Home (Cardiff & Newport) —Cardiff
- £38,000 - £40,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
- Annual leave
Quick apply
Central Referral Unit Manager
North Wales Police —Menai Bridge
- £45,765 - £49,716 a year
- Temporary
- Team management
- Leadership
1d
Advice Service Manager
Pembrokeshire Care Society —Haverfordwest
- £36,000 a year
- Part-time
- Writing skills
- Supervising experience
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
19h
Service Manager - Vulnerable People
Conwy County Borough Council —Colwyn Bay
- £57,746 - £60,975 a year
- Full-time
- Hybrid work
- Communication skills
7d
Engagement & Insights Co-ordinator
South Wales Police —Bridgend
- £33,603 - £39,276 a year
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
18h
Office Administrator
Miracle Workers Agency —Abergavenny
- From £27,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
6d
Mental Health Mentor
Aberystwyth University —Aberystwyth
- £39,905.97 - £46,048.78 a year
- Part-time
- Hybrid work
- University
- Education
- In-person
- Annual leave
- Employee discount
Vetting Enquiry Researcher
North Wales Police —Colwyn Bay
- £30,333 - £32,613 a year
- Full-time
- Microsoft Word
- Computer literacy
- Data entry
18h
MiDAS Driver Assessor Trainer (DAT) / Training Coordinator
PACTO - Pembrokeshire Association of Community Transport Organisations —Pembrokeshire
- £14.88 an hour
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Driving
- Work from home
- Sick pay
Quick apply
Branch Manager
The Travel House —Carmarthen
- From £30,000 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Employee discount
Quick apply
9d
Digital Records Officer
Office for National Statistics —Newport
- £34,587 - £39,106 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- SharePoint
5d
E+ Programme Support Officer
British Council —Cardiff
- £28,072 a year
- Hybrid work
- PMP
- Writing skills
- English
8d
Rehoming and Welfare Assistant
Cats Protection —Bridgend
- Up to £21,548.70 a year
- Part-time
- Customer service
- Annual leave
- Sick pay
3d

I want to receive the latest job alerts for agency manager in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

agency manager jobs near wales

Client Relationship Manager

Matrix -
Wales

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Contract management
Account-based growth strategy development
Client engagement
Stakeholder liaison
Business development
Analysis skills
Partnership building
Contract renewal support
Customer renewal management
Overseeing budgeting and forecasting
Data analytics
Customer loyalty building
Relationship management
Cost optimisation planning
Account management
Communication skills
Negotiation

Full job description

Our passion and purpose at Matrix is to ‘Connect people to work’. The more people we connect to work, the better it is for society and our business. Our technology, and over 400 exceptional people, make that possible by bringing together organisations that need solutions to meet their recruitment needs. We provide products and services that allow our customers to recruit temporary, contingent or permanent staff, procure consultants and statement of works, and manage the screening and compliance of all workers. We already do this for over 4,000 customers across the UK and as that number grows, we are continually looking for great people to join our team.

As a Client Relationship Manager, you will play a pivotal role in fostering strong, strategic relationships with our Welsh clients in South Wales. You will be the trusted advisor, ensuring that our partners maximize the commercial benefits of our service while driving long-term contract success. Through proactive client engagement, data-driven insights, and innovative problem-solving, you will champion our mission to enhance workforce solutions and create lasting impact.

Duties and Responsibilities

Client Relationship Excellence

· Key point of contact for your clients - Serve as the primary strategic partner, building long-term, trust-based relationships at all levels.

· Accountable for all clients meeting delivering contractual commitments.

· Proactively identify and address client needs.

· Accountable for pre–Quarterly Business Review (QBR) meetings with the operations teams to ensure clear picture of client SLA/KPI’s have been delivered and agreeing key next steps on any short falls prior to client meeting.

· Organise, facilitate and deliver QBRs, monthly reviews (where applicable), on-site meetings, and regular communication to maintain strong client engagement.

· Drive continuous improvement initiatives, ensuring our service evolves to meet client expectations.

· Forge strong relationships with the Welsh supply chain ensuring delivery SLA’s/KPI’s are met and exceeded

Revenue & Growth Optimisation

· Manage revenue and profitability of client accounts, ensuring sustainable growth and commercial success.

· Identify new business opportunities, including expansion into additional service categories and cross-selling of Matrix solutions, e.g Matrix Milestone.

· Partner with client stakeholders to uncover cost-saving and revenue-generating strategies, e.g recovering off-contract spend, driving this through the Matrix platform

· Optimise contract longevity, securing renewals and extensions through outstanding service delivery.

Insight-Driven Account Management

· Leverage data analytics to provide clients with actionable insights and value-added recommendations.

· Prepare and present comprehensive business reviews, budgets, and forecasts.

· Influence client decision-making through clear, compelling storytelling backed by data.

· Working closely with the Growth and Product teams, ensure all additional client services beyond contractual scope are appropriately valued and charged.

· Support the Project Management Office (PMO) Team in onboarding new clients and transitioning them to business-as-usual operations.

· Accountable for client onboarding

Strategic Contract Management & Retention

· Develop and implement client-specific retention strategies, ensuring long-term partnerships.

· Collaborate with the Growth Team on new bids, renewals, and pricing strategies.

· Partner with contract managers and procurement teams to ensure timely contract agreements and renewals.

· Work with the Matrix Social Value team to deliver tailored social value initiatives to the Welsh region

Required knowledge, skills, education and experience

· Passionate about Customer Relationships – You excel in building trust, rapport, and long-lasting partnerships.

· Exceptional Communication & Influencing Skills – You can effectively engage stakeholders at all levels.

· Data-Driven Mindset – Strong analytical skills and proficiency in Excel to extract insights and tell compelling client stories.

· Commercial Acumen – Deep understanding of revenue generation, cost optimization, and strategic account management.

· Resilient & Adaptable – Thrives in a fast-paced environment, balancing multiple priorities.

· Expert Negotiator – Able to navigate complex discussions and drive win-win outcomes.

· Market Awareness – Knowledge of the screening industry/temporary/agency workforce landscape and evolving industry regulations.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
Sick pay
Work from home

Work Location: Hybrid remote in Wales (Wales)

Quick apply

Refine Your Search

agency manager jobs in wales

Client Relationship Manager

Recruitment Partner (entry/graduate level)

Section Manager - Family Support & Intervention Resources

Regional Locality Manager

Business Support Manager

Digital Customer Service Advisor

Part-Time Business Support Coordinator

Business Growth Manager

Central Referral Unit Manager

Advice Service Manager

Service Manager - Vulnerable People

Engagement & Insights Co-ordinator

Office Administrator

Mental Health Mentor

Vetting Enquiry Researcher

MiDAS Driver Assessor Trainer (DAT) / Training Coordinator

Branch Manager

Digital Records Officer

E+ Programme Support Officer

Rehoming and Welfare Assistant

I want to receive the latest job alerts for agency manager in wales

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected