Customer experience advisor Work, Jobs in Wales (with Salaries)

Customer Service Advisor
BRC Jobs —Wales
- £26,942 - £29,942 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Referral programme
Quick apply
7d
Customer Service Advisor - Midnights Team
Capital on Tap —Cardiff
- £28,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Financial services
- Communication skills
7d
Customer Service Advisor
Eakin Healthcare —Cardiff
- £26,719.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Referral programme
Quick apply
12d
Sales Advisor - Bridgend
Whittard of Chelsea —Bridgend
- £11.78 - £12.71 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee discount
9d
Community Sales Advisor
Ogi —Wales
- £26,227.50 - £48,480.86 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
Sales Advisor
Hotel Chocolat —Llantrisant
- £13.05 an hour
- Hotel
- Café
- Employee discount
Seller Support Advisor, Veeqo
Project Kite - UK Parent —Swansea
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
Fraud Investigator Motor Insurance (Underwriting & Claims)
The AA —Cardiff
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Analysis skills
- Annual leave
9d
Admissions Officer
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
8d
Customer Experience Advisor
Harlech Foodservice —Llanystumdwy
- £19,233.76 a year
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
5d
Customer Sales Advisor
Halfords —Llanelli
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
No7 Advisor
Boots —Swansea
- £16 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
1d
Travel Insurance Advisor
TCH CX Limited —Swansea
- From £24,784.50 a year
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Referral programme
Quick apply
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Swansea
- Full-time
- Azure
- Military
- Salesforce
Patient Advisor
Optical Express Group —Swansea
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Customer Contact and Library Advisor
Ceredigion County Council —Aberaeron
- £26,403 - £27,694 a year
- Full-time
- Customer service
- English
- Maths
- Employee discount
8d
£26,500 basic as a PCP advisor.
HARCAM LTD —Swansea
- £26,500 - £30,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Bereavement leave
- Referral programme
Quick apply
13d
IT Customer Service Advisor
Catapwlt —Bridgend
- Up to £20,000 a year
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
1d

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customer experience advisor jobs near wales

Customer Service Advisor

BRC Jobs
Wales

Quick apply

Job details

Full-time
£26,942 - £29,942 a year
7 days ago

Benefits

Referral programme

Qualifications

Customer service
Microsoft Office
IT
NVQ
Communication skills

Full job description

Job Title: Customer Service Advisor
Type: Temporary - 3 months
Location: South Wales
Salary: £26,942 per annum
Hours: Full Time

BRC are working closely with a social housing organisation in South Wales who are looking for a Customer Services Advisor to join their busy Customer Services team.

This is an excellent opportunity for an experienced customer service professional with a background in social housing, contact centres or customer-facing environments. You will act as the first point of contact for customers, delivering an efficient, empathetic and professional service across a range of housing-related enquiries.

Responsibilities:

Acting as the first point of contact via telephone, email, online channels and face-to-face.
Handling enquiries relating to repairs, rents, neighbourhood services and housing management.
Diagnosing and logging repair requests accurately.
Updating customer records and maintaining CRM systems.
Resolving customer queries at the first point of contact wherever possible.
Supporting customers with tenancy, income and ASB-related enquiries.
Carrying out customer satisfaction surveys and outbound calls.
Working collaboratively with internal teams and external contractors.
Providing reception cover, processing payments and handling incoming correspondence.

Requirements:

Previous experience within a customer service or contact centre environment.
Experience dealing with a high volume of customer enquiries.
Knowledge of social housing is desirable.
Strong communication and problem-solving skills.
Good IT skills, including Microsoft Office and CRM or housing management systems.
Ability to work in a fast-paced environment whilst maintaining excellent customer service.
GCSEs (or equivalent) in English and Maths; NVQ Level 2 in Customer Service is desirable.
A DBS check will be required for this role.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

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Refine Your Search

customer experience advisor jobs in wales

Customer Service Advisor

Customer Service Advisor - Midnights Team

Customer Service Advisor

Sales Advisor - Bridgend

Community Sales Advisor

Sales Advisor

Seller Support Advisor, Veeqo

Fraud Investigator Motor Insurance (Underwriting & Claims)

Admissions Officer