Support analyst Work, Jobs in Wales (with Salaries)

Continuous Improvement Analyst
BRC Jobs —Wales
- £41,394 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Referral programme
Quick apply
1d
Digital Data and Technology Apprentice
Welsh Government —Wales
- £27,302 - £29,291 a year
- Part-time
- No experience needed
- Presentation skills
5d
Operational Excellence Analyst
General Dynamics Land Systems UK —Pentrebach
- £32,800 - £41,000 a year
- Full-time
- Analysis skills
- No degree
- Communication skills
Consumer Support Analyst
RELX —Cardiff
- Windows
- Microsoft Office
- Communication skills
2d
Business Support Analyst
OFGEM —Cardiff
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Research
- Administrative experience
- Annual leave
- Flexible schedule
7d
Crime And Intelligence Analyst
Gwent Police —Blaenau Gwent
- £41,487 - £44,700 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
1d
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Windows
- Microsoft Office
- Communication skills
2d
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
- Annual leave
Analyst
Element Materials Technology —Deeside
- Laboratory experience
- Quality control
Strategy Support Analyst
Welsh Water —Cardiff
- £42,786 - £48,912 a year
- Writing skills
- Presentation skills
- Analytics
- Free parking
- Annual leave
17h
Microsoft PowerBI Reporting Analyst
General Dynamics Land Systems UK —Pentrebach
- £45,600 - £57,000 a year
- Full-time
- Communication skills
Insights Analyst
Iceland —Deeside
- Full-time
- Merchandising
- Analysis skills
- SharePoint
11d
Digital Data and Technology Apprentice
Welsh Assembly Government Communication Centre Home —Wales
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
- No experience needed
- In-person
4d
Revenue Data Analyst - Maternity Cover
The Celtic Collection —Newport
- £12.92 an hour
- Temporary
- Analysis skills
- Resort
- Employee discount
Associate, Analyst NAA Operations CoE, Audit and Assurance
Deloitte —Cardiff
- Hybrid work
- Microsoft Word
- AI
- Communication skills
Entry Level Customer Support Analyst
Merit Software —Neyland
- Full-time
- Microsoft Word
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
3997 - Senior Manager - Housing Policy - multiple roles
Welsh Government —Wales
- £47,675 - £56,445 a year
- Full-time
- Presentation skills
Revenue Data Analyst
The Celtic Collection —Newport
- £12.92 an hour
- Full-time
- Presentation skills
- Resort
5d
Business Analyst
Iceland —Deeside
- Full-time
- Analysis skills
- Bachelor's degree
- APIs
- Free parking
- Employee discount
Performance Analyst
Scrumconnect Consulting —Bridgend
- £50,000 - £55,000 a year
- Communication skills

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Continuous Improvement Analyst

BRC Jobs
Wales

Quick apply

Job details

Full-time
£41,394 a year
1 day ago

Benefits

Annual leave
Company pension
Private medical insurance
Referral programme

Qualifications

Facilitation
Stakeholder collaboration
Stakeholder liaison
Lean
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Root cause analysis
Communication skills
Project progress tracking
Progress tracking

Full job description

Job Title: Continuous Improvement Analyst
Type: Permanent
Location: SMART Working with regular attendance across South East Wales offices
Salary: £41,394
Hours: Full Time

BRC are working exclusively with a leading housing organisation to recruit a Continuous Improvement Analyst. This is an exciting opportunity to join a newly established Continuous Improvement function and help drive positive organisational change through evidence-based analysis, process improvement, and sustainable service transformation.

Working across the organisation to analyse services, identify improvement opportunities, map processes, facilitate workshops, and support the delivery of measurable improvements that enhance customer outcomes and operational efficiency.

Duties

Analyse operational data, customer insight, performance information, and stakeholder feedback to identify improvement opportunities.
Map and evaluate end-to-end processes to identify inefficiencies, waste, delays, and opportunities for improvement.
Facilitate workshops, service reviews, and problem-solving sessions with stakeholders across the business.
Support and deliver continuous improvement projects using structured methodologies such as Systems Thinking and DMAIC.
Produce clear recommendations and actionable insights based on qualitative and quantitative analysis.
Track project actions, risks, dependencies, and implementation progress.
Work closely with operational teams to build capability and embed a culture of continuous improvement.
Ensure customer experience and feedback are central to improvement activities.

Requirements

Significant experience in continuous improvement, business analysis, and process mapping within a complex organisation.
Strong analytical skills with the ability to interpret and present complex qualitative and quantitative data.
Experience applying continuous improvement methodologies such as Systems Thinking, Lean, or DMAIC.
Excellent stakeholder engagement, communication, and influencing skills.
Ability to facilitate workshops and collaborate effectively with teams at all levels.
Strong problem-solving skills and a proactive, solution-focused approach.
Experience identifying root causes, analysing service performance, and delivering sustainable improvements.
Ability to build trust quickly and establish credibility across diverse teams.

Benefits

Enhanced pension scheme with employer contributions of up to 12%.
25 days annual leave plus bank holidays, increasing with length of service.
Flexible SMART working arrangements.
Flexible benefits package.
Private medical insurance and health cash plan options.
Professional membership support.
Enhanced family-friendly policies and wellbeing initiatives.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications; however, due to the high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC. Terms and conditions apply. Contact us for details.

Quick apply

Refine Your Search

support analyst jobs in wales

Continuous Improvement Analyst

Digital Data and Technology Apprentice

Operational Excellence Analyst

Consumer Support Analyst

Business Support Analyst

Crime And Intelligence Analyst

Consumer Support Analyst

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Analyst

Strategy Support Analyst

Microsoft PowerBI Reporting Analyst

Insights Analyst

Digital Data and Technology Apprentice

Revenue Data Analyst - Maternity Cover

Associate, Analyst NAA Operations CoE, Audit and Assurance

Entry Level Customer Support Analyst

3997 - Senior Manager - Housing Policy - multiple roles

Revenue Data Analyst

Business Analyst

Performance Analyst

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