Customer service coordinator Work, Jobs in Wallisdown, Dor (with Salaries)

Sales Co-ordinator
Powernaturally —Wimborne
- £28,000 - £31,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer & Marketing Coordinator (Country Park, Camping & Glamping site)
Reset.Escapes Ltd —Wimborne
- £700 - £2,000 a month
- Temporary
- Hybrid work
- Front desk
- Guest services
- Communication skills
- Free parking
- Work from home
Quick apply
Social Media/Marketing Co-ordinator - maternity cover
Dorwest Herbs Ltd —Dorchester
- From £29,000 a year
- Weekend availability
- Social media management
- Computer skills
- In-person
- Free parking
- Store discount
Quick apply
9d
Sales Support Co-ordinator
Campions —New Milton
- £24,000 a year
- Full-time
- Microsoft Word
- Communication skills
- Employee assistance programme
Quick apply
Property Systems Co-Ordinator
Scoffs —Southampton
- Up to £34,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Continuous improvement
- Employee discount
Quick apply
10d
Procurement Coordinator
Farrow & Ball —Bournemouth
- Part-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Sales Support Coordinator - Part Time
Campions —New Milton
- £14,400 a year
- Part-time
- Microsoft Word
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Service & Parts Coordinator
JLA —Southampton
- Up to £26,000 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
Quick apply
10d
Client Services Coordinator
Complete Coherence Limited —Romsey
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- Microsoft Outlook
- Communication skills
Quick apply

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Sales Co-ordinator
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customer service coordinator jobs near wallisdown, dor

Sales Co-ordinator

Powernaturally
Wimborne

Quick apply

Job details

Full-time
£28,000 - £31,000 a year

Benefits

Free parking
On-site parking

Qualifications

CRM software
Outbound sales
Sales administration
Microsoft Office Suite
Microsoft Office
Handling customer enquiries
Administrative experience
Sales pipeline management
Customer interaction
Outbound calling
Sales and customer service experience
Communication skills

Full job description

Sales Coordinator

Location: Ferndown, Dorset
Hours: Full-time, 39 hours per week
Reports to: Sales manager

The opportunity

PowerNaturally is looking for an organised, commercially minded and confident person to join our sales team.

This is more than a traditional sales administration position. You will play a central role in managing new enquiries, coordinating quotations, maintaining our sales pipeline and making sure customers receive timely and professional follow-up.

As your technical knowledge and experience develop, you will also qualify new opportunities and manage selected smaller projects through the sales process from initial enquiry to order.

This is an excellent opportunity for someone with strong sales support, customer service or administration experience who would like to develop a career in technical sales and renewable energy.

About PowerNaturally

PowerNaturally designs and installs integrated renewable-energy systems for homeowners, builders and architects across the South of England.

Our projects include:

Air source and ground source heat pumps
Solar PV and battery storage
Underfloor heating
Mechanical ventilation and heat recovery
Air conditioning
EV charging
Integrated energy and heating systems

Our projects can range from individual technologies through to complete renewable-energy packages for substantial new-build and renovation projects.

The role

You will help manage the sales process from the point a new enquiry is received through to quotation, follow-up and order.

Your responsibilities will include:

Monitoring the sales inbox and responding promptly to new enquiries.
Creating and maintaining accurate customer, site and opportunity records within Simpro.
Contacting new leads by telephone to understand their project, requirements, timescale and available information.
Requesting plans, photographs, energy information and other details required to progress an enquiry.
Identifying whether an opportunity is suitable for PowerNaturally.
Preparing quotation documents using approved design, scope and pricing information.
Checking quotations, customer information, inclusions, exclusions, payment terms and attachments before issue.
Recording when quotations are sent and ensuring appropriate follow-up actions are scheduled.
Reviewing opportunities that have become delayed, inactive or have gone quiet.
Contacting customers to establish their current position, likely decision timescale and next steps.
Reactivating suitable opportunities and returning significant projects to the appropriate salesperson.
Managing selected smaller or more straightforward opportunities through to acceptance.
Preparing, submitting and monitoring DNO applications.
Liaising with Sales, Estimating, Design and Projects to keep opportunities moving.
Ensuring accepted projects are handed over with complete and accurate information.

The person we are looking for

You are likely to be someone who combines strong organisation and attention to detail with the confidence to speak to customers.

You will be comfortable taking responsibility for actions, following up consistently and making sure important information is recorded accurately.

You should have:

Experience in sales administration, sales support, customer service, internal sales or a similar role.
A confident and professional telephone manner.
Clear written communication.
Strong organisation and attention to detail.
The ability to manage multiple enquiries, deadlines and follow-up actions.
Experience using CRM, job-management or customer-management systems.
Competence with Microsoft Office.
A commercially aware and customer-focused approach.
The confidence to ask questions and obtain the information needed to progress an opportunity.
An interest in developing your knowledge of renewable technologies and technical sales.

Experience in renewable energy, heating, plumbing, electrical products, construction, property, home improvements or another technical sector would be helpful, but it is not essential.

Full training will be provided on our systems, products and sales process.

What we offer

A salary of £28,000–£31,000, depending on experience.
A structured introduction to renewable-energy technologies.
Training and support from experienced sales, design and technical colleagues.
The opportunity to manage your own smaller sales opportunities.
A clear development route into a more senior sales coordination or technical sales role.
The opportunity to join a growing business operating in an expanding sector.

Career development

During your initial months, the focus will be on learning our systems, managing sales administration accurately and understanding how our projects are developed.

As your experience grows, you will become increasingly involved in:

Qualifying new customer enquiries.
Following up quotations and nurtured opportunities.
Managing straightforward projects.
Developing technical and commercial knowledge.
Progressing towards an internal or technical sales role.

How to apply

Please send your CV together with a short covering note explaining:

Your experience of managing customer enquiries and follow-up actions.
An example of where your attention to detail prevented or corrected a mistake.
Why you are interested in developing a career within renewable energy and technical sales.

No agencies without prior agreement.

Pay: £28,000.00-£31,000.00 per year

Benefits:

Free parking
On-site parking

Application question(s):

Do you have at least 1 years previous sales admin experience
Do you have reliable means of transport to travel to and from our Ferndown office each working day?
Are you comfortable making outbound telephone calls to new and existing customers?
Do you have the right to work in the UK without requiring sponsorship?

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in wallisdown, dor

Sales Co-ordinator

Customer & Marketing Coordinator (Country Park, Camping & Glamping site)

Social Media/Marketing Co-ordinator - maternity cover

Sales Support Co-ordinator

Property Systems Co-Ordinator

Procurement Coordinator

Sales Support Coordinator - Part Time

Service & Parts Coordinator

Client Services Coordinator

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