Recruitment officer Work, Jobs in Walsall, Eng (with Salaries)

R & B Assistant
Walsall Council —Walsall
- £31,537 - £34,434 a year
- Full-time
- Computer literacy
- English
- Flexitime
7d
Operational Support Officer
HM Courts & Tribunal Service —Wolverhampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
2d
Rough Sleep Support Worker
Civic Recruitment Limited —Walsall
- £28.14 an hour
- Weekend availability
- Supervising experience
- Communication skills
Quick apply
10d
Recruitment Officer
Care 2 U Ltd —Walsall
- Monday to Friday
- Computer literacy
- Writing skills
- Administrative experience
Quick apply
Television Licence Field Officer
Capita —Walsall
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Youth Justice Officer
Walsall Council —Walsall
- £39,152 - £41,771 a year
- Full-time
- English
- Experience working with children
- Annual leave
- Flexitime
2d
Operational Support Officer
HM Courts and Tribunals Service —Wolverhampton
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
2d
Housing & Welfare Officer
Civic Recruitment Limited —Walsall
- £30 an hour
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
Quick apply
Admissions and Conversion Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Communication skills
Assistant Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- Hybrid work
- English
- Team management
- Annual leave
- Flexitime
Attendance Officer
Civic Recruitment Limited —Walsall
- Hybrid work
- Experience working with children
- School
Quick apply
Commissioning Officer
Walsall Council —Walsall
- £35,412 - £38,220 a year
- Full-time
- English
- Flexitime
Offender Management Officer
West Midlands Police —Birmingham
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Recruitment Officer
Juniper Training —Telford
- £13,000 - £30,000 a year
- Part-time
- Sales
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Clearance Team Support Officer
HM Revenue and Customs —Birmingham
- £28,016 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Databases
- Presentation skills
- Work from home
1d
Safeguarding and Student Welfare Officer
University of Wolverhampton —Wolverhampton
- £36,636 - £39,906 a year
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Free parking
- Annual leave
Assistant Assurance Officer
Civic Recruitment Limited —Walsall
- £30 an hour
- Full-time
Quick apply
4d
Call Handling & Dispatch
West Midlands Police —Birmingham
- £28,914 - £32,613 a year
- Full-time
- Typing
- Communication skills
- Annual leave
Resident Experience and Resolution Officer
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- English
- Communication skills
Principal Parking Services Officer
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- Computer literacy
- English
- Travel
- Flexitime
8d

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R & B Assistant

Walsall Council -
Walsall

Apply Now

Job details

Full-time
£31,537 - £34,434 a year
7 days ago

Benefits

Flexitime
Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
UK GDPR
English
Account escalation for debt management
Customer interaction

Full job description

Revenues & Benefits Assistant - Ref: EE07826
G6: £31,537 -£34,434 per annum

We currently have an exciting opportunity available within the Council Tax team, as a Revenues and Benefits Assistant.

You will ensure the delivery of efficient and effective local taxation administration and collection and support the delivery of an effective Revenue collection service covering Council Tax and Business Rates.

Key Responsibilities

To support the effective billing, collection, and recovery of Council Tax income by undertaking recovery action in accordance with legislation, council policy, and best practice
Maintain an up-to-date knowledge of Council Tax legislation, recovery processes, relevant case law, and Council policies and procedures.
Handle customer enquiries arising from recovery action via telephone, letter, and email, including negotiating and agreeing appropriate payment arrangements while maintaining a strong focus on customer service.
Review and manage cases returned from enforcement agents and determine the most appropriate next course of action.
Effectively prioritise and manage own workload to ensure service objectives, performance targets, and customer needs are met.
Supporting in debt collection in particular historic debt.
Support court proceedings and assist court officers.

Requirements

Experience of administering Council Tax accounts including billing, discounts, exemptions, instalment arrangements, and liability checks
Knowledge and experience in the recovery process and options available
Excellent customer service and negotiation skills with experience of handling inbound calls and the ability to manage difficult conversations professionally.
Ensure full compliance with GDPR, equalities, H&S and council procedures.
GCSE-level literacy, numeracy and IT ability.
Closing Date: 22nd September 2026
View: Job Description and Employee Specification
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

Apply Now

Refine Your Search

recruitment officer jobs in walsall, eng

R & B Assistant

Operational Support Officer

Rough Sleep Support Worker

Recruitment Officer

Television Licence Field Officer

Youth Justice Officer

Operational Support Officer

Housing & Welfare Officer

Admissions and Conversion Officer

Assistant Team Manager

Attendance Officer

Commissioning Officer

Offender Management Officer

Recruitment Officer

Clearance Team Support Officer

Safeguarding and Student Welfare Officer

Assistant Assurance Officer

Call Handling & Dispatch

Resident Experience and Resolution Officer

Principal Parking Services Officer

I want to receive the latest job alerts for recruitment officer in walsall, eng

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