Call center Work, Jobs in Warsash, Ham (with Salaries)

Customer Experience & Retentions Advisor
WeBuyAnyPhone.com —Fareham
- Up to £31,000 a year
- Full-time
- Hotel
- In-person
- Gym membership
Quick apply
5d
Inbound Call Centre Operative
Sopra Steria —Southampton
- £26,300 a year
- Hybrid work
- Organisational skills
- Annual leave
- Work from home
2d
Telesales / Lead Generation Executive – New Business
Signal Global —Waterlooville
- £21 an hour
- Part-time
- CRM software
- Business development
- In-person
- Free parking
Quick apply
13d
Telesales - Business to Business
Astute Ltd —Bournemouth
- Up to £40,000 a year
- Weekend availability
- In-person
- Free parking
- Employee assistance programme
Quick apply
Customer Repairs Officer
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Call to connect
- Administrative experience
- Data entry
- Communication skills
6d
Call Handler
Living Well Partnership —Southampton
- From £12.71 an hour
- Part-time
- Communication skills
- Office experience
- Free parking
- Health & wellbeing programme
Quick apply
4d
Sales Executive - Seawork Exhibition (£60k OTE uncapped)
Mercator Media Ltd —Fareham
- £30,000 - £32,500 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
Vehicle Appraiser / Collection Specialist (Self-Employed)
Liberty Green Cars Fareham —Fareham
- £16 - £21 an hour
- Driving
- Automotive diagnostics
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
5d
Customer Contact Centre Executive
Snows Group —Hedge End
- £33,000 a year
- Weekend availability
- In-person
- Free parking
- Employee discount
Quick apply
13d
Customer Services Advisor
Portsmouth Water —Havant
- £26,458 - £32,401 a year
- CRM software
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
12d
Call Handler
Mountjoy —Portsmouth
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
- Data entry
Telemarketer/Researcher/Appointment setter, Self Employed
Orca —Portsmouth
- Part-time
- Hybrid work
- Communication skills
Quick apply
Contact Centre Agent
Veezu —Portsmouth
- Full-time
- Continuous improvement
- Computer skills
- Communication skills
4d
ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office
Trane Technologies —Southampton
- Full-time
- CRM software
- Customer service
- Business development
Customer Service Representative
Curium Pharma —Portsmouth
- Microsoft Word
- Analysis skills
- Organisational skills
Customer Service Team Manager
Benefact Group —Eastleigh
- Up to £40,000 a year
- Full-time
- Hybrid work
- Recruiting
- Training & development
- Leadership
- Annual leave
- Sick pay
Quick apply
2d
Relief Call Operator
Churchill Retirement PLC —Ringwood
- £12.88 an hour
- CRM software
- English
- Data entry
- Free parking
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Southampton
- £3,800 a month
- Full-time
Quick apply
Call Centre Assistant/ Administrator
Specsavers —Petersfield
- £8.20 - £12.91 an hour
- Part-time
- Microsoft Office
- Data entry
- Communication skills
- Employee discount
- Sick pay
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Analysis skills
- Supervising experience
- Annual leave
- Employee assistance programme

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Customer Experience & Retentions Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £31,000 a year
5 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

Live chat
Sales persuasion
Customer service call handling
Retention call handling
Customer interaction

Full job description

Customer Experience & Retentions Advisor

Whiteley, near Solent Hotel | Up to £28,000 basic + bonus (OTE up to £31,000) | Mon–Fri, 8:30am–5pm — no evenings, weekends, bank holidays, ever!

Great with people? Quick on your feet? Not afraid of a tricky conversation? Let's talk.

WeBuyAnyPhone.com is the UK's largest independent tech recycling business — we buy, refurbish and recycle mobile phones, tablets and wearable tech. We're growing fast, and we're looking for someone who genuinely enjoys talking to people and can hold their own when a conversation gets a bit tense.

Here's the thing — you don't need call centre experience to be brilliant at this job.

If you've spent your working life talking to customers — face to face or on the phone — in a role that's fast-paced, unpredictable, and puts you in front of real people with real problems, you already have what it takes. We can teach you our systems and our process. What we can't teach is how to stay calm, warm and persuasive when someone's not happy, and turn that conversation around.

What you'll actually be doing

Speaking with customers all day, every day — by phone, email and live chat
Explaining how our pricing and grading process works, clearly and honestly
Handling pushback and objections with confidence, and turning "I want to cancel" into "okay, that makes sense"
Balancing what's right for the customer with what's right for the business
Keeping accurate notes and working closely with the wider team
Hitting targets around customer experience and retention

You'll thrive here if you...

Love talking to people and can build rapport fast, even with strangers
Have experience dealing with customers face to face or over the phone, in a busy, fast-paced environment
Can think on your feet and stay calm when someone's frustrated
Are naturally persuasive without being pushy
Are used to handling a high volume of conversations back-to-back
Want a role with structure and clear targets, not chaos
Are looking to build a career in customer experience, not just clock in and out

Bonus points (not essential) for...

Previous contact centre, retention, or account management experience
A background in e-commerce, telecoms, or consumer electronics
Experience with CRM systems like Salesforce

Why join us

A genuine Monday–Friday role — no evenings, no weekends, no rotating shifts. Your weekends are your own
A genuinely supportive, close-knit team with proper training — we'll set you up to succeed
We're big on continuous improvement and embracing new technology to make everyone's day-to-day easier — and we actually want to hear your ideas on how to do that
Visibility on how the business is doing, with a monthly whole-company meeting covering performance and updates — no working in the dark
Regular Lunch with the MD sessions, where you can raise ideas or feedback directly — no chain of command to go through
Monthly recognition awards, because good work should get noticed
Competitive salary plus a realistic bonus structure (up to £3,000/year)
Casual dress, and — because we believe work should be enjoyable too — an annual Summer of Fun event, quarterly food vans, and social events throughout the year. There's always something to look forward to and a reason to get together as a team
Gym membership, because someone's got to counteract the food van
Work at the intersection of tech, sustainability and the circular economy — and actually feel good about what you're helping build
We're an award-winning business (Sustainability and Environment category, 2024 Mobile News Awards)

Our recruitment process is simple and quick:

A short, friendly intro call with our People & Culture team
A 45-minute Teams interview with our Customer Experience Manager
A final face-to-face meeting with the team, in person

This is a full-time, office-based role in Fareham (PO15 7FT). A DBS check is required.

We welcome applications from everyone and are happy to make reasonable adjustments during the process — just let us know what you need.

Job Types: Full-time, Permanent

Pay: Up to £31,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why would you like to join WeBuyAnyPhone as a Customer Experience & Retentions Advisor?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

call center jobs in warsash, ham

Customer Experience & Retentions Advisor

Inbound Call Centre Operative

Telesales / Lead Generation Executive – New Business

Telesales - Business to Business

Customer Repairs Officer

Call Handler

Sales Executive - Seawork Exhibition (£60k OTE uncapped)

Vehicle Appraiser / Collection Specialist (Self-Employed)

Customer Contact Centre Executive

Customer Services Advisor

Call Handler

Telemarketer/Researcher/Appointment setter, Self Employed

Contact Centre Agent

ICS Cool Energy Ltd - Inside Sales - Telesales - Totton Office

Customer Service Representative

Customer Service Team Manager

Relief Call Operator

JUNIOR SALES CONSULTANT

Call Centre Assistant/ Administrator

Call Centre Supervisor

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