Head of customer service Work, Jobs in Wateringbury, Ken (with Salaries)

Head of Repairs
Golding Homes —Maidstone
- £77,000 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
7d
Head of New Business
Commercial Services Group —West Malling
- £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Travel
- Annual leave
Quick apply
6d
Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
8d
Regional Head of Supported Living Operations
Sanctuary Group —Basildon
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
6d
Head of Housing
Royal British Veterans Enterprise —Aylesford
- Up to £60,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Events Assistant
Logistics UK —Royal Tunbridge Wells
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Head of Commercial
Littlewood —Battle
- £90,000 - £110,000 a year
- Hybrid work
- Contracts
- Leadership
- Negotiation
Quick apply
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks Town and St. John's
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
10d
Manager - Bluewater
Hush —Bluewater
- £33,000 - £35,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
Maintenance Advisor
ECMS Services —Sevenoaks
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Office Administrator
Jewelultra Ltd —Maidstone
- £22,568 - £26,437 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
2d
Assistant Operations Manager
Ben's Gutters Commercial Ltd —Forest Row
- £29,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
19h
Head of Global Procurement
Driscoll's, Inc. —Maidstone
- £305,000 - £380,000 a year
- Spanish
- Management
- English
- Profit sharing
- Annual leave
Quick apply
1d
R2R103946 - Digital Communications Manager
South End City Council —Southend-on-Sea
- £46,142 a year
- Hybrid work
- English
- Travel
- Contracts
- Annual leave
Global Logistics Procurement Manager
Westfalia Fruit —Kings Hill
- £70,000 - £100,000 a year
- Full-time
- Hybrid work
- Spanish
- ERP systems
- Analysis skills
- Free parking
- Life insurance
Quick apply
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Service Advisor
FM Conway —Sevenoaks
- Full-time
- Customer service
- Employee discount
Quick apply

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head of customer service jobs near wateringbury, ken

Head of Repairs

Golding Homes -
Maidstone

Apply Now

Job details

Full-time
£77,000 a year
7 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Maintenance

Full job description

It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities.

We're excited to recruit for a Head of Repairs to lead one of Golding's most visible and important customer services. This is a fantastic opportunity to shape our in-house Repairs Service, driving performance, customer satisfaction, and continuous improvement during an exciting period of transformation.

We're proud of our strong track record and the positive difference we make every day. Following an exceptional regulatory inspection outcome and achieving C1, G1 and V2 ratings, we're entering an exciting new chapter of growth and transformation.

Our 2026-2030 Corporate Plan sets out bold ambitions for the future. Over the next four years, we'll continue to strengthen our culture, invest in our colleagues, embrace innovation, and deliver excellent services for our customers.

We want Golding to be a place where people feel valued, supported and empowered to do their best work, because we know that when our colleagues thrive, our customers and communities do too.

As Head of Repairs, you'll provide strategic and operational leadership for Golding's in-house Repairs Service, ensuring safe, compliant, customer-focused and value-for-money repairs across our homes.

This is a broad and influential role, leading the DLO across responsive repairs, damp and mould, disrepair, structural repairs, insurance works, permissions and specialist maintenance, with accountability for performance, compliance, budgets, productivity, service quality and customer satisfaction.

You'll use data, customer feedback and complaints learning to improve services, resolve issues well, reduce repeat issues and strengthen trust in the repairs service.

You'll also lead and develop managers, supervisors and technical teams, creating a high-performing, customer-focused culture where colleagues are supported to deliver a responsive, reliable and effective repairs service.

You'll hold an HNC/HND or equivalent professional qualification in a construction or property-related discipline, alongside strong technical experience in building pathology, damp and mould, structural defects and property maintenance. A degree-level qualification, professional membership or additional leadership qualification would be advantageous.

You'll have significant senior leadership experience in responsive repairs, maintenance or property services, with experience leading a DLO, including multi-trade operatives, supervisors and managers. You'll bring a strong focus on performance, service improvement, customer satisfaction, complaints learning and achieving the right outcomes for our customers.

We're looking for a visible, collaborative and customer-focused leader who can bring people with them, use insight to drive improvement, and balance operational delivery with long-term service development. You'll also hold an appropriate health and safety qualification such as IOSH Managing Safely or equivalent.

You will enjoy a 40 hour working week and earn an annual salary of £77,000 dependent upon your knowledge, skills and experience.

Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation.

You'll be joining at a time when repairs is central to our customer experience ambitions, with the opportunity to influence service improvement, shape how we use insight and data, and make a visible difference to customers and colleagues.

Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here.

You'll get:

28 days annual leave per year (plus bank holidays and Christmas Closure)
2 x Golding give back volunteering days
Regular opportunities for training (upskilling and cross skilling)
Company Pension contribution and life assurance
Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more.

Closing Date: Wednesday 29th July 2026

Stage 1 - 5 and 6 August 2026, via MS Teams

Stage 2 - 13 and 14 August 2026, in person at our Maidstone office

We appreciate that people process information in different ways. Please get in touch if you would like some support with your application.

Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.

INDHIGH

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

County Gate One, Stacey Street, Maidstone, ME14 1ST

[email protected]
0330 777 2600

Apply Now

Refine Your Search

head of customer service jobs in wateringbury, ken

Head of Repairs

Head of New Business

Facilities Service Desk Team leader (Maternity Cover) Full time

Regional Head of Supported Living Operations

Head of Housing

Data Enrichment Manager

Events Assistant

Head of Commercial

Head of Weddings and Social Events

Manager - Bluewater

Maintenance Advisor

Office Administrator

Assistant Operations Manager

Head of Global Procurement

R2R103946 - Digital Communications Manager

Global Logistics Procurement Manager

Centre Coordinator

Centre Coordinator & DDSL

Client Resident Liaison Officer - Social Housing

Customer Service Advisor

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