Customer support & client services managers Work, Jobs in Weeton, Nyk (with Salaries)

Customer Service Team Leader
VetFit Labs Business & Technology Services Ltd. —Leeds
- £2,250 - £2,900 a month
- Full-time
- CRM software
- Computer literacy
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
10d
CS Team Managers - Customer Service Team Manager
Evri —Morley
- £30,750 a year
- Full-time
- Communication skills
- Time management
Client Services Manager
M. Saraiva Professional Services Ltd. —Bradford
- £42,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Team management
- In-person
Quick apply
12d
Head of Customer Experience
Northern Trains —York
- Customer service
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
2d
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
10d
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- English
- Analysis skills
Multichannel Cx Team Lead
Vintage Cash Cow —Morley
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Continuous improvement
- Training & development
Quick apply
Telephone Business Development Team Manager
Leeds Building Society —Leeds
- Business development
- Team management
- Organisational skills
Quality Assurance Associate (Call Centre)
Conduent Public Sector UK Limited —Leeds
- £26,250 a year
- Full-time
- Writing skills
- Quality control
- Communication skills
- Annual leave
8d
Online Customer Success Manager
VetUK —Thirsk
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- Training & development
- Communication skills
Quick apply
12d
Client Services Manager
Ameresco —Leeds
- Full-time
- Hybrid work
- Customer service
- Team management
12d
Senior Planning Coordinator
JLA —Sowerby Bridge
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Management
- Computer literacy
- Organisational skills
- Free parking
Quick apply
13d
Complaints Manager
Zego —Halifax
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Quick apply
9d
Senior Breakdown Controller
Kelling Group Limited. —Normanton
- £31,500 a year
- Monday to Friday
- Team management
- Organisational skills
- Training & development
- Life insurance
- Referral programme
Quick apply
Customer Experience Transformation Lead
Mamas & Papas —Huddersfield
- Full-time
- Employee discount
Quick apply
Quality Checker
JLA —Ripponden
- Up to £30,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
11d
Head of Contact Centre
The QHotels Collection —Leeds
- Full-time
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
4d
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Continuous improvement
- Team management
T&C Supervisor - 2plan
Openwork UK Ltd —Leeds
- Up to £55,000 a year
- Hybrid work
9d

I want to receive the latest job alerts for customer support & client services managers in weeton, nyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near weeton, nyk

Customer Service Team Leader

VetFit Labs Business & Technology Services Ltd.
Leeds

Quick apply

Job details

Permanent | Full-time
£2,250 - £2,900 a month
1 day ago

Benefits

Free parking
Health & wellbeing programme
Company car
Life insurance
Childcare

Qualifications

Live chat
CRM software
Customer service call handling
Stakeholder collaboration
Computer literacy
Mentoring junior staff
Ticket management
Process improvement
Email software
Team management
Ticket management systems
Mentoring
Computer skills
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Training & development
Leadership
Communication skills
Time management
Rota coordination

Full job description

Job Summary

VetFit Labs Business & Technology Services Ltd. is seeking an organised, customer-focused, and supportive Customer Service Team Leader to join our team in Leeds.

As a Customer Service Team Leader, you will coordinate day-to-day customer service activities, support customer service representatives, monitor workloads and service requests, and help ensure customers receive professional, accurate, and timely assistance.

You will work closely with customer service, operations, administration, technical support, and management teams to coordinate workloads, resolve escalated customer issues, monitor service performance, and contribute to a positive customer experience.

This position is suitable for candidates with experience in customer service, customer support, contact centres, BPO, customer operations, retail, hospitality, administration, or other service-focused environments. Candidates with strong customer-service experience who are ready to progress into a team-leadership position are also encouraged to apply.

What You'll Do

Lead and coordinate day-to-day activities across the customer service team.
Provide practical guidance and support to customer service team members.
Help allocate workloads and monitor incoming customer enquiries and service requests.
Respond to customers through telephone, email, chat, and other approved communication channels when required.
Support team members with more complex customer enquiries and service issues.
Handle or coordinate escalated customer cases professionally and appropriately.
Monitor open customer requests and help ensure timely follow-up.
Coordinate customer issues with operations, administration, technical support, and other relevant teams.
Monitor service levels, response times, case volumes, and routine customer-service indicators.
Maintain accurate customer-service records, reports, trackers, and documentation.
Support team scheduling and day-to-day service coverage.
Prepare customer-service reports, spreadsheets, case summaries, and management updates.
Maintain information within approved CRM, ticketing, and customer-service platforms.
Support onboarding and training of new customer-service team members.
Provide ongoing coaching, feedback, and knowledge sharing.
Help maintain customer-service procedures, FAQs, templates, and knowledge resources.
Monitor customer feedback and identify recurring service concerns.
Support quality reviews and customer-satisfaction initiatives.
Identify opportunities to improve workflows, response times, and customer experience.
Contribute to continuous improvement across customer-service operations.

Requirements

Previous experience in customer service, customer support, contact centres, BPO, customer operations, retail, hospitality, administration, or a related environment is preferred.
Strong customer-service and communication skills.
Good organisational and time-management abilities.
Professional, supportive, and customer-focused approach.
Ability to coordinate multiple customer requests and changing priorities.
Strong listening, problem-solving, and follow-up abilities.
Good attention to detail and accurate record-keeping skills.
Comfortable supporting colleagues with customer-service issues and escalations.
Comfortable communicating through telephone, email, chat, and digital channels.
Comfortable using computers, email, spreadsheets, and common business applications.
Familiarity with CRM, ticketing, contact-centre, help-desk, or customer-service platforms is advantageous but not essential.
Ability to interpret basic service information, workloads, and performance indicators.
Ability to communicate professionally with customers, colleagues, and managers.
Previous team-lead, senior customer-service, supervisory, coaching, or mentoring experience is advantageous but not essential for candidates ready to progress into leadership.
Ability to work independently and collaboratively across different teams.
Willingness to learn new systems, services, and customer-support processes.
Relevant education, professional training, or equivalent practical experience will be considered.
Applicants who meet most, but not all, requirements are encouraged to apply.

Why Work With Us

Develop leadership experience across customer service and business operations.
Build valuable skills in team coordination, customer experience, coaching, reporting, and service delivery.
Work with modern CRM, customer-service, and collaboration platforms.
Gain experience managing customer escalations and supporting service-quality objectives.
Collaborate with customer service, operations, administration, technical support, and management professionals.
Strengthen leadership capabilities through coaching and day-to-day team support.
Contribute ideas that improve customer experience and operational efficiency.
Gain exposure to service reporting, workflow management, and performance monitoring.
Develop transferable skills for progression into Customer Service Supervisor, Customer Operations Manager, Contact Centre Manager, Customer Experience Manager, and other service-leadership positions.
Access opportunities for professional development and increased responsibility.
Work within a collaborative, professional, and inclusive environment.

Pay: £2,250.00-£2,900.00 per month

Benefits:

Childcare
Company car
Free parking
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in weeton, nyk

Customer Service Team Leader

Customer Operations Support Manager

CS Team Managers - Customer Service Team Manager

Client Services Manager

Head of Customer Experience

Operations and Customer Experience Manager

Customer Support Manager

Multichannel Cx Team Lead

Telephone Business Development Team Manager

Quality Assurance Associate (Call Centre)

Online Customer Success Manager

Client Services Manager

Senior Planning Coordinator

Complaints Manager

Senior Breakdown Controller

Customer Experience Transformation Lead

Quality Checker

Head of Contact Centre

Helpdesk Lead

T&C Supervisor - 2plan

I want to receive the latest job alerts for customer support & client services managers in weeton, nyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected