Junior service delivery manager Work, Jobs in West End, Gtl (with Salaries)

Junior Project Manager
M3EU —London
- Full-time
- Remote
- Writing skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
13d
Junior Property Manager
Queensgate RE Limited —London
- £14 an hour
- Part-time
- Microsoft Outlook
- Organisational skills
- Budgeting
- Flexitime
- Work from home
Quick apply
1d
Human Resources Administrator
GDST —London
- £15,684 - £37,046 a year
- Part-time
- Administrative experience
- Human resources
- Recruiting
- Employee assistance programme
1d
Project Support Officer
XPS Pensions Group —London
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
- Employee discount
- Referral programme
7d
Operations & Customer Service Executive / Manager
Butcher and Edmonds Ltd —London
- £30,000 - £37,000 a year
- Full-time
- Hospitality
- ERP systems
- English
- Employee discount
Quick apply
6d
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Junior Bid Writer
Sureserve —London
- £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Junior IT Project Manager
Brava Hospitality —London
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- POS
- Restaurant
Quick apply
14d
Junior Service Delivery Manager
Ericsson —London
- Computer Science
- Engineering
- English
Customer Support Manager - FTC 1 year contract
Second Nature —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Leadership
- Communication skills
Quick apply
11d
PMO (Project Management Office) – Junior/Graduate
Scrumconnect Consulting —Staines-upon-Thames
- £26,500 a year
- Contracts
- Communication skills
Junior Project Manager
XPS Pensions Group —London
- Full-time
- PMP
- Communication skills
- Employee discount
- Referral programme
7d
Junior Programme Manager - Health and Social Care
techUK —London
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Organisational skills
Quick apply
Accounts Assistant - Junior role
Low Carbon —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Junior Technical Support Engineer
Zixi —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Linux
Quick apply
Customer Service Excellence – Contact Centre Consultant Manager
Pwc UK —London
- Full-time
- Hybrid work
- Customer service
- Business development
- Team management
Senior Delivery Manager
Stream —London
- £70,000 - £75,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Annual leave
Quick apply
4d
Senior Delivery Manager
Waracle —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Human Resources Administrator
Putney High School —London
- £15,684 - £37,046 a year
- Administrative experience
- Human resources
- Recruiting
- Employee assistance programme
1d
eDiscovery Consultant, EMEA restricted
Consilio LLC —London
- Full-time
- Remote
- Bachelor's degree
- Travel
- Mentoring

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junior service delivery manager jobs near west end, gtl

Junior Project Manager

M3EU
London

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Job details

Full-time
13 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount

Qualifications

Client engagement
Stakeholder liaison
Writing skills
Internal department liaison
Microsoft Office Suite
Project management
Market research
Bachelor's degree
Organisational skills
Market analysis and research experience
Project management experience
Communication skills
Research participant recruitment coordination
Time management

Full job description

Company Description

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Due to our continued growth, we are hiring for a Junior Project Manager at M3 Global Research, an M3 company.

About the Business Unit:
M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

Job Description

Role Mission:
The mission of the Junior Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project’s completion. The Junior Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget.

This is the ideal role for someone who has experience in international market research, with focus on healthcare, fieldwork, and collaboration with all teams involved in the project.

Essential Duties and Responsibilities:
Including, but not limited to the following:

Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including:
- Project specifications review, project set up, resource planning, fieldwork and timelines planning
- Coordination of project kickoff meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities
- Programming, translations, overlays and testing, ensuring quality standards and timelines are met
- Project launch execution and analysis, with detailed feedback to clients with a solution approach
- Fieldwork management, delivering timely and high quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals
- Ensure market research participants have a positive project experience by following sampling practices, and ensuring incentive approvals and project queries are handled in timely manner
- Provide to client the agreed deliverables within expected timelines and quality
- Meet billing deadlines and goals, ensuring high adherence to internal processes
Partner with Senior Project Managers and/or Project Directors on complex/large projects to assist on the day to day needs of the project, including attendance of project meetings, fieldwork plans, taking notes, and other administrative tasks that the project may require
- Will be responsible for project coverage if the partnering project manager is out of the office during the lifecycle of the project
Proactively seek guidance and support from senior team members and line manager to ensure training and performance needs are met
Comply with M3’s operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3 policies
Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution
Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance on market research studies
Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey
Design and request multichannel recruitment methodologies for allocated projects, which could include (but not exclusively) email campaigns, calling, desk research, text messages, online advertisement, referral schemes, forums, blogs, patient groups and associations networking and Social Media

Qualifications

Education and Training Required:

Bachelor’s Degree or equivalent work experience

Minimum Experience:

Must have 1-2 years’ experience in market research project management, preferably in healthcare

Knowledge, Skill, Ability:

Be a self-motivated individual with exceptional time management, organizational skills and attention to detail
Able to work well meet deadlines and under pressure
Have exceptional written and verbal communication skills
Have strong Microsoft Office skills including Excel, Outlook, and Word
Have well-developed analytical and problem-solving skills
Have the ability to work autonomously and in a team environment to successfully meet departmental objectives
Have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time

Additional Information

Expected Hours: GMT/BST 9.30am-6pm

Employee Benefits:

25 days annual leave
Participation in a company bonus scheme linked to personal and company performance
Group Life Cover 4x salary
Pension 4%/4% employee/employer contributions
Vitality health
Staff discount scheme
Discounted gym membership

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junior service delivery manager jobs in west end, gtl

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