Business support officer Work, Jobs in West Midlands Region (with Salaries)

CCTV Control Room Officer 42hrs - Merry Hill Centre, Brierley Hill
Savills Management Resources —Brierley Hill
- £31,183 a year
- Full-time
- Customer service
- First Aid Certification
- Continuous improvement
2d
Rural and Business Officer
West Mercia Police —Telford
- £33,603 - £39,276 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Project Support Officer (Community Investment Fund)
Bromsgrove District Council —Bromsgrove
- £29,540 - £32,061 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
13d
Business Support Officer (Operations)
West Midlands Police —Birmingham
- Full-time
- Hybrid work
10d
Learning Operations Officer
Office for Standards in Education, Children's Services and Skills —Birmingham
- £31,496 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Annual leave
- Flexible schedule
3d
[6990] Control Room Operator
National Highways —Birmingham
- £29,010.00 - £37,762.50 a year
- Typing
- Communication skills
4d
Legal Officer
HM Courts & Tribunal Service —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
13d
Legal Officer
HM Courts and Tribunals Service —Birmingham
- £35,335 - £37,847 a year
- Part-time
- Presentation skills
- No degree
- Travel
- Annual leave
- Work from home
13d
PA/Business Support Officer
Dr Martin and Partners —Dudley
- From £14.05 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
3d
Business Change Support Officer
Babcock International —Telford
- £34,648 - £40,319 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Business
- Annual leave
3d
Project Support Officer - 36110
Environment Agency —Birmingham
- £29,751 a year
- Part-time
- Microsoft Powerpoint
- Presentation skills
- Travel
- Flexible schedule
11d
Registration & Compliance Support Officer
RICS —Birmingham
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
10d
Administration Apprentice
mfg Solicitors —Kidderminster
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Marketing and Communications officer
Government Property Agency —Birmingham
- £37,260 - £40,894 a year
- Full-time
- Presentation skills
- Travel
1d
Occupational Health Wellbeing Counsellor - Force Contact - 12 - months Secondment/FTC
West Midlands Police —Birmingham
- £32,163 - £37,020 a year
- Weekend availability
2d
HR Officer
Edgeview Homes Ltd —Stourbridge
- £30,000 - £32,000 a year
- Full-time
- Microsoft Office
- Human resources
- Recruiting
Quick apply
12d
Complaint Handler
Solihull Metropolitan Borough Council —St. Alphege
- £33,673 - £38,510 a year
- Part-time
- English
- Communication skills
3d
Resourcing Officer, Senior Associate - 12m FTC
Pwc UK —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Human resources
5d
Information Rights Officer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
8d
Learning & Development Coordinator
Whale Tankers Ltd —Solihull
- Full-time
- Databases
- Administrative experience
- Continuous improvement
11d

I want to receive the latest job alerts for business support officer in west midlands region

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

business support officer jobs near west midlands region

CCTV Control Room Officer 42hrs - Merry Hill Centre, Brierley Hill

Savills Management Resources -
Brierley Hill

Apply Now

Job details

Full-time
£31,183 a year
2 days ago

Qualifications

Customer service
Stakeholder liaison
CCTV
Incident identification
Access control monitoring
Remote video monitoring
First Aid Certification
Continuous improvement
CCTV monitoring
SIA
Security
Incident log maintenance
Communication skills

Full job description

Purpose of the Role

The CCTV Control Room Officer works as part of the Control Room team and undertakes day to day monitoring and delivery of security services within the Control Room, supporting the security operation at the centre.

The CCTV Control Room Officer will ensure exemplary standards of security and customer service are provided to the client and visitors to the site at all times.

The role is the public face of the security team and you should act with professionalism at all times, a can do attitude is essential in this highly influential role.

Key Responsibilities

Be part of a Security team working on set rota.
Ensuring compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies.
Ensure a timely response to all security issues and events.
Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.
To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
Ensuring all incidents are managed in accordance with site policies and procedures.
Liaising with the Security Operations Coordinator proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times.
To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully informed at all times.
Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site / company polices.
Maintain vigilance and highlight / manage unauthorised access by banned persons.
Provide assistance to third party contractors / visitors ensuring all site procedures / policies are adhered too.
Being fully conversant with operational functions including access control, CCTV, detection and alarm systems, ensuring effective monitoring and reporting function is maintained.
Maintain continuous monitoring of site radio systems adhering to correct radio procedures at all times.
Diligent management and maintenance of site records / reference materials including Health & Safety records.
To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
Report any event that may be detrimental to the fulfillment of the provision of security on site to the Duty Manager/ Security Duty Manager / Security Manager.
Support the Security Manager with any internal / external audits in line with company polices and procedures.
To be the first point of contact for security function related queries resolving more complex queries utilising experience and knowledge referring any complaints with regards to security practices, to the security management team or centre management.
Make certain that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
Undertake any other reasonable duties as required to meet the needs of the business.
Ensure a timely response to all security issues and events.
Access control of the centre’s service yards monitoring all deliveries

Skills, Knowledge and Experience

Good verbal and written communication skills.
Able to articulate clearly and credibly with the client, Senior Managers and all staff.
Capability to work unsupervised and take responsibility.
Aptitude to remain calm under pressure.
Smart appearance.
Flexible/can do attitude.
Successful track record of delivering security solutions to internal client base.
Experience of working in a customer focussed environment.
First aid qualified or willing to work towards qualification.

Essential:

Successful track record of delivering security solutions and first class customer service.
SIA Door Supervision licence.
SIA CCTV Licence.
Experience of working in a customer focussed environment.
First aid qualified or willing to work towards qualification.

Desirable:

Professional or further qualification in Security.
Experience in CCTV Control room monitoring.

Working Hours - 42 hrs per week

Salary - £31,183

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

business support officer jobs in west midlands region

CCTV Control Room Officer 42hrs - Merry Hill Centre, Brierley Hill

Rural and Business Officer

Project Support Officer (Community Investment Fund)

Business Support Officer (Operations)

Learning Operations Officer

[6990] Control Room Operator

Legal Officer

Legal Officer

PA/Business Support Officer

Business Change Support Officer

Project Support Officer - 36110

Registration & Compliance Support Officer

Administration Apprentice

Marketing and Communications officer

Occupational Health Wellbeing Counsellor - Force Contact - 12 - months Secondment/FTC

HR Officer

Complaint Handler

Resourcing Officer, Senior Associate - 12m FTC

Information Rights Officer

Learning & Development Coordinator

I want to receive the latest job alerts for business support officer in west midlands region

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected