Customer experience manager Work, Jobs in West Tofts, Nfk (with Salaries)

Assistant Store Manager
Mountain Warehouse —Thetford
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Logistics Operations Manager
Blok N Mesh —Norwich
- £45,000 - £50,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
4d
Customer Service Manager
AMOT —Bury St. Edmunds
- Continuous improvement
- No degree
- Leadership
Quick apply
Field Service Coordinator
Avani Solutions - Leading the way in beer quality —Burston
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Computer literacy
- Free parking
- Store discount
Quick apply
4d
Front Line Manager
2 Sisters Food Group —Thetford
- £17.24 - £18.96 an hour
- Full-time
- Team management
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
10d
Area Sales Manager
Rix Petroleum Ltd - Snetterton —Norwich
- £33,000 - £36,000 a year
- Full-time
- Customer service
- Computer literacy
- Business development
- Employee assistance programme
- Employee discount
Quick apply
12d
Sales Office Administrator
Mr Fothergill’s Seeds Ltd —Newmarket
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Manager
Shearline Precision Engineering Ltd —Ely
- From £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
3d
Shift Manager - Thetford
Oak Furnitureland —Thetford
- £28,122 a year
- Full-time
- Continuous improvement
- Training & development
- Time management
- Free parking
- Employee assistance programme
14d
Operations Manager - Nights
2 Sisters Food Group —Thetford
- £25.38 - £27.92 an hour
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Free parking
- Employee discount
Quick apply
11d
Executive Coordinator
BUUK Infrastructure —Bury St. Edmunds
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
9d
Customer Experience Manager
Sainsbury's —Bury St. Edmunds
- £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
1d
Deputy National Parking Manager
Forestry Commission —Thetford
- £33,854 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- English
- Travel
- In-person
- Annual leave
Assistant Centre Manager - Commercial
HiQ Tyres and Autocare —Brandon
- Full-time
- Customer service
- Team management
- Power tools
- Employee discount
- Referral programme
Quick apply
Operations Manager
Forestry Commission —Brandon
- £33,854 a year
- Weekend availability
- Business development
- Presentation skills
- Leadership
2d
Final Mile Territory Manager
Evri —Bury St. Edmunds
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Key Account Manager
Molson Coors Brewing Company —Denver
- £95,700 - £125,600 a year
- Microsoft Powerpoint
- Bachelor's degree
- Leadership
- Health & wellbeing programme
- Annual leave
Dayshift Supervisor
Evri —Bury St. Edmunds
- £33,500 - £36,732 a year
- Full-time
- Computer literacy
- Computer skills
Senior CRM Executive
The Jockey Club —Newmarket
- Full-time
- CRM software
- Presentation skills
- Communication skills
- Annual leave

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customer experience manager jobs near west tofts, nfk

Assistant Store Manager

Mountain Warehouse -
Thetford

Quick apply

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Operations management
Customer service
Retail team management
Store management
Customer interaction
Training & development
Stock replenishment
Loss prevention
Retail management
Team motivation leadership

Full job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
Drive training and development, empowering your team to excel and grow.
Communicate clearly and transparently, ensuring alignment and trust across the team.
Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We would like to meet someone who is

Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Results-driven, with a sharp focus on achieving goals and meeting targets.
Approachable, supportive, and trustworthy—a natural team player.
Energetic and proactive, with a determination to see tasks through to completion.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's in it for you

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer experience manager jobs in west tofts, nfk

Assistant Store Manager

Logistics Operations Manager

Customer Service Manager

Field Service Coordinator

Front Line Manager

Area Sales Manager

Sales Office Administrator

Customer Service Manager

Shift Manager - Thetford

Operations Manager - Nights

Executive Coordinator