Complaints manager Work, Jobs in Westerleigh, Gls (with Salaries)

Assistant Front of House Manager
Lucknam Park Hotel & Spa —Chippenham
- Weekend availability
- Hotel
- Team management
- Front desk
- Free parking
- Employee discount
Quick apply
Senior Manager FOS Complaints
St. James's Place —Cirencester
- Analysis skills
- Team management
- Leadership
- Annual leave
Hotel General Manager
Hotel —Bath
- From £40,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
- Free parking
- Relocation assistance
Quick apply
12d
Customer Resolutions Manager
Zellis —Bristol
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
11d
Customer Relationship Manager
Ecotricity —Stroud
- £29,410 - £30,210 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Organisational skills
- Work from home
- Employee discount
Quick apply
Regional Workplace Services Manager (South)
Government Property Agency —Bristol
- £68,568 - £74,147 a year
- Full-time
- Presentation skills
Reablement Team Leader
Bristol City Council —Bristol
- £42,839 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Leadership
- Annual leave
- Flexitime
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Senior Operational Support Manager - Permanent - Bristol - Bristol & South Gloucestershire PDU (10206720)
HM Prison & Probation Service —Bristol
- £50,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Operations Manager
ABM —Bristol
- Full-time
- Management
- Communication skills
Resident Experience Manager
Bristol City Council —Bristol
- £57,361 - £59,794 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexitime
5d
Delivery Manager
HM Courts & Tribunal Service —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
Front of House Manager
De Vere Tortworth Court —Wotton-under-Edge
- £35,000 - £37,500 a year
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Experience Manager
Stewart Golf Ltd —Gloucester
- From £42,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Life insurance
Quick apply
Deputy Manager Clinical
The Maples Community —Bristol
- £43,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Team Manager
Somerset NHS Foundation Trust —Wells
- £49,387 - £56,515 a year
- Part-time
- Supervising experience
- Travel
- Recruiting
- Annual leave
- Employee discount
Information Governance Officer (Complaints)
Bath and North East Somerset Council —Keynsham
- £16.35 - £17.47 an hour
- Communication skills
- Work from home
Retail Operations Manager – Western England & South Wales
Boots —Bristol
- Weekend availability
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Delivery Manager
HM Courts and Tribunals Service —Bristol
- £35,335 - £37,847 a year
- Part-time
- Presentation skills
- Travel
- Leadership
- Annual leave
Assistant Operations Manager
Unite Students —Bath
- £34,500 a year
- Sales
- Supervising experience
- Leadership
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for complaints manager in westerleigh, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Assistant Front of House Manager

Lucknam Park Hotel & Spa -
Chippenham

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Driving Licence
Front of house supervision
Guest relations
Hotel and accommodations experience
Complaint handling
Team management
Staff training
Front desk
Valet parking
Hotel front office operations

Full job description

Assistant Front of House Manager

A new opportunity for an Assistant Front of House Manager to join our Front of House team at Lucknam Park Hotel & Spa to assist with leading, motivating and directing an established team and has experience. You will be responsible for delivering a consistently high standard of service ensuring that all our guests’ needs and requests are met in a professional and timely manner. This is a diverse role where the successful applicant will be required to multitask and remain calm under pressure.

Please be advised that this role will involve duty management shifts, valet parking, lifting and carrying guest luggage and general assistance as and when required to our guests requests and business levels.

Due to insurance reasons, all applicants must be 18 years old or over.

Experience and skills required for the Assistant Front of House Manager role:

Ability to assist in leading, motivating and training a team
Experience in a hotel reception role is essential – within a comparable property would be a distinct advantage
Ability to valet park cars, UK driving licence and experience is essential
Experience and an understanding of hotel computer systems – Opera would be advantageous
Initiative and the ability to remain calm under pressure
Assist with leading the reservation team ensuring that booking and phone standard operational procedures are always followed and that guest journey is smooth and all details are correctly collected and inserted in the system.
Carry out staff training for the reception team and reservations team
Prepare and keep up to date the SOP for front of house and reservations
Strive to achieve each month’s budget and above, both in room & cottage nights and all revenue
Assist with checking room availability and room categories to maximise revenue
Assist with analysing daily reservation activity, identify booking patterns and action daily/weekly team goals.
To attend meetings and training sessions as required
To fulfil duty management shifts as and when required
Assist with complaint handling and guest feedback in a timely manner

We are offering a competitive salary for a full time position working 40 hours over 5 days. Shifts will be allocated on a weekly basis according to business needs and will include early mornings, evenings, weekends and Public/Bank Holidays.

Due to the location of the property it is advisable to have your own transport.

To apply please forward a copy of your current CV.

In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visas.

Job Types: Full-time, Permanent

Benefits:

Employee discount
Free parking
On-site parking

Ability to commute/relocate:

Chippenham SN14 8AZ: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in westerleigh, gls

Assistant Front of House Manager

Senior Manager FOS Complaints

Hotel General Manager

Customer Resolutions Manager

Customer Relationship Manager

Regional Workplace Services Manager (South)

Reablement Team Leader

Customer Experience Manager

Senior Operational Support Manager - Permanent - Bristol - Bristol & South Gloucestershire PDU (10206720)

Operations Manager

Resident Experience Manager

Delivery Manager

Front of House Manager

Customer Experience Manager

Deputy Manager Clinical

Team Manager

Information Governance Officer (Complaints)

Retail Operations Manager – Western England & South Wales

Delivery Manager

Assistant Operations Manager

I want to receive the latest job alerts for complaints manager in westerleigh, gls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected