Client services occupations Work, Jobs in Wethersfield, Ess (with Salaries)

Service Support Coordinator
RDC —Braintree
- Full-time
- Computer skills
Agent Support Assistant
iad UK —Bishop's Stortford
- £27,000 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Client Success Coordinator - Pharmacies
BeWell —Cambridge
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Work from home
Quick apply
9d
Customer Services Advisor
ECCO Safety Group —Colchester
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Salesforce
- Continuous improvement
- Free parking
- Annual leave
Quick apply
3d
Business Development Assistant/Customer Support
Saffron Building Society —Saffron Walden
- Up to £28,000 a year
- Communication skills
- Time management
Client Account Manager
FSE Digital —Great Baddow
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Repairs Customer Service Representative
Safran —Braintree
- Full-time
- ERP systems
- English
- Continuous improvement
- Free parking
- Annual leave
Administrator – Client & Wealth Manager Support
Charles Stanley —Chelmsford
- Full-time
- Writing skills
- Administrative experience
- Organisational skills
2d
School Relations - Photography
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £32,000 a year
- Full-time
- CRM software
- In-person
- School
Quick apply
8d
Customer Success Manager (Higher Education & Academic Libraries)
Clarivate —Cambridge
- Full-time
- Hybrid work
- Customer service
1d
Customer Support Coordinator
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
Platform Delivery Specialist
PIB Group Services Ltd. —Chelmsford
- Hybrid work
- Communication skills
Quick apply
Customer Service & Acquisitions Lead
Civic Recruitment Limited —Colchester
- £19.23 an hour
- Full-time
- Microsoft Word
- Business development
- Analysis skills
Quick apply
Aftersales Administrator
The Watches of Switzerland Group —Chelmsford
- Organisational skills
- Communication skills
- Employee assistance programme
Client Administrator
Seed Environmental —Epping
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Employee assistance programme
- Life insurance
Quick apply
Trainee Client Manager - Insurance Broking
Marsh —Witham
- Full-time
- Data entry
- Organisational skills
- Communication skills
2d
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
eCommerce Migration Activation Executive
Worldpay (UK) Limited —Cambridge
Quick apply

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Peer Mentor Coordinator
Change Grow Live —Eastchurch
The successful candidate will need to complete an enhanced DBS check and obtain either HMPPS security clearance. A friendly and supportive team.
£28,557.79 - £32,802.41 a year
14d
Property Inspector
Grubby Group —Whitstable
Holds a full UK driving licence (preferred). Company vehicle or mileage allowance (where applicable). You'll act as the eyes and ears of our business, ensuring…
£13 an hour
Quick apply

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client services occupations jobs near wethersfield, ess

Service Support Coordinator

RDC -
Braintree

Apply Now

Job details

Full-time

Qualifications

Internal department liaison
Computer skills
Customer support
Customer interaction
Stock coordination

Full job description

Job Title - Service Support Coordinator
Reporting To - Senior Service Manager

Role Purpose

Supporting Service Manager on delivering excellent customer service. To conduct the transactional side of the business, with detailed interaction with internal systems to log and progress work through the system, provide reporting and first line query resolution.

Generation of quotations for existing clients in a timely manner.
Primary point of contact for issue resolution, escalating to Service Manager where applicable.
Support Service Manager in contract profitability by ensuring all fees for created jobs have been added correctly.
Invoice preparation completed in a timely manner and presented to Service Manager for Approval.
Receive and action service requests from customer completed in a timely manner with delays communicated to client.
Ensuring client reporting is in line with sow requirements, data sense checked to ensure correct detail is being shared.
Responsibility for total Stock holding for all allocated accounts, ensuring that stock is managed in line with customer expectations and that stock is within sla timescales whilst in each area of the business.
Support Senior Service Manager/Service Manager by completing any reasonable work request.
Manage discrepancies – Investigating fully before releasing.
Schedule workload through operations, stock and parcel allocation
Generating redeployment orders
Communicate to relevant internal departments to ensure issues are avoided.

Performance Indicators

Achieves goals set in annual employee performance review. (Employee Performance Review)
Being efficient in Service requests to ensure no escalations around delay in response to queries/quotes etc.
Being efficient in Service reporting to ensure no escalations around incorrect / or delayed reporting.
Stock management being managed efficiently and timely, so all stock is moving.

Knowledge, Skills & Experience

Ability to multitask a wide range of tasks over many customers (Essential)
An organised approach to ensure all tasks required are completed in a timely manner. (Essential)
Capable of working on various I.T platforms with Good Excel skills (Essential)
Experience/Confidence in dealing with customers and managing queries in a professional and polite manner (Essential)
A team player with the ability to work with others to achieve the end goal (Essential)
Keen eye for detail in particular ensuring correct fees and data is correct (Essential)
Experience in System Stock Management (preferred but not essential)

Winning Together Competencies - Our Values and Principles

We win by:

Putting customers first: we work hard to get to know our customers, understand their needs and out them at the heart of everything we do. This lets us use our skills and experience to help them in the right way at the right time.
Keeping promises: we’re straightforward, open and honest in all of or dealings. We’re pragmatic and do our very best to keep our promises. When that’s difficult, we help our customers find other ways to solve their problems.

We do it together by:

Understanding people matter: we’re committed to being diverse and inclusive. We build supportive, rewarding relationships and celebrate success. We’re proud of the people we work with, and we treat people as we expect them to treat us.
Considering the long term: we’re building a sustainable and efficient business for the long term. This leads our decisions and actions and helps people trust us.

Apply Now

Refine Your Search

client services occupations jobs in wethersfield, ess

Service Support Coordinator

Agent Support Assistant

Client Success Coordinator - Pharmacies

Customer Services Advisor

Business Development Assistant/Customer Support

Client Account Manager

Repairs Customer Service Representative

Administrator – Client & Wealth Manager Support

School Relations - Photography

Customer Success Manager (Higher Education & Academic Libraries)

Customer Support Coordinator

Platform Delivery Specialist

Customer Service & Acquisitions Lead

Aftersales Administrator

Client Administrator

Trainee Client Manager - Insurance Broking

Merchant Success Manager - eCommerce

eCommerce Migration Activation Executive

Related jobs to explore

I want to receive the latest job alerts for client services occupations in wethersfield, ess

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Job Title - Service Support Coordinator
Reporting To - Senior Service Manager

Role Purpose

Performance Indicators

Knowledge, Skills & Experience

Winning Together Competencies - Our Values and Principles

We win by:

We do it together by:

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client services occupations jobs in wethersfield, ess

Related jobs to explore

I want to receive the latest job alerts for client services occupations in wethersfield, ess

Explore jobs in more locations

Job Title - Service Support Coordinator Reporting To - Senior Service Manager

Role Purpose

Performance Indicators

Knowledge, Skills & Experience

Winning Together Competencies - Our Values and Principles

We win by:

We do it together by:

Job Title - Service Support Coordinator
Reporting To - Senior Service Manager