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Showroom Host | Receptionist | Front of House

Holdcroft -
Crewe

Apply Now

Job details

£12.71 an hour

Qualifications

Customer service
Microsoft Office
Communication skills

Full job description

Showroom Host | Receptionist | Front of House

Location: Nissan, Crewe

Salary: £12.71 per hour plus bonus

Hours of work: Monday to Friday 08:30-17:30

Are you a friendly, professional, and customer-focused individual with a passion for delivering exceptional service?

Holdcroft Motor Group is looking for a Showroom Host to join our successful team in Oldham. This is an exciting opportunity to become the face of our dealership, creating a welcoming and positive experience for every customer who visits us.

Resposiblesible for:

Creating a Positive First Impression: Welcoming all customers and visitors to the dealership in a professional, friendly, and engaging manner.
Customer Support: Assisting customers with their enquiries and ensuring they receive the highest standard of service throughout their visit.
Relationship Building: Developing and maintaining positive relationships with customers and colleagues to support a welcoming dealership environment.
Reception Duties: Managing incoming telephone calls professionally and directing enquiries to the appropriate departments.
Administrative Support: Assisting with showroom administration and ensuring customer information is handled accurately.

We are seeking a candidate with:

Excellent Communication Skills: Strong verbal and written communication skills with the ability to engage confidently with customers.
Professional Telephone Manner: A friendly and professional approach when handling customer calls and enquiries.
Customer Service Experience: Previous experience in a customer-facing role with a commitment to delivering outstanding service.
IT Literacy: Confidence using computer systems and Microsoft Office applications.
Strong Organisation Skills: The ability to manage workload effectively while maintaining attention to detail.

About Holdcroft

Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people, offering real career progression, ongoing development, and a supportive working environment where success is recognised and rewarded.

Apply Now

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