Technical support occupations Work, Jobs in Whetstone, Lec (with Salaries)

IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- In-person
- Communication skills
- Employee assistance programme
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
Technician Support Officer
Leicestershire Partnership NHS Trust —Leicester
- £25,760 - £27,476 a year
- Travel
1d
SAP Power User & Trainer (Inventory Record Accuracy) - Contract
Caterpillar —Desford
- £35,200 - £39,000 a year
- Full-time
- Continuous improvement
- Travel
- Training & development
- Annual leave
2d
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
IT Support
Premium Numismatics —Earl Shilton
- From £25,000 a year
- Temporary
- Hybrid work
- Linux
- Communication skills
- Free parking
Quick apply
3d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
11d
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
Quick apply
IT Support Assistant
ID Logistics & Transport Ltd —Rugby
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Maintenance
- Warehouse experience
Quick apply
Application Support Specialist
Bloor Homes —Swadlincote
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
1d
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
Field Technician (DST113BC)
Discovery Schools Academies Trust —Leicester
- £28,605 - £31,029 a year
- Full-time
- Computer literacy
- Writing skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Trainer (NHS role)
NHS Professionals —Coventry
- £18 - £21 an hour
- Temporary
- Hybrid work
- IT
- In-person
- Teaching
- Annual leave
- Flexitime
Quick apply
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Revenue Systems Enablement Partner
Ideagen —Nottingham
- Salesforce
- AI
- Communication skills
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
11d

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IT Service Desk Specialist

The Watches of Switzerland Group -
Leicester

Apply Now

Job details

Benefits

Employee assistance programme

Qualifications

Technical troubleshooting
IT service management
Microsoft Office Suite
Zendesk
Remote access software
ServiceNow
Customer support
Customer interaction
Application support
Communication skills

Full job description

Job Description

Do you have experience of providing IT support using remote desktop tools?

Do you have an excellent working knowledge of MS Office 365?

Are you able to problem solve and think on your feet?

Do you have excellent communication and interpersonal skills?

We are looking for an IT Service Desk Specialist to join our IT team here in Leicester supporting all areas of the business. You will be responsible for the handling of day to day enquiries from retail and support colleagues, as a first point of contact.

You will be expected to advise on the resolution of issues that fall within their remit, and to escalate other issues within the wider IT team or external support providers.

About you

In-depth knowledge and understanding of MS Office 365 including Teams, OneDrive, Outlook, and other related
SAP production systems and user maintenance
Printers and printing troubleshooting experience
Windows 10/11 application support
Excellent troubleshooting and customer service skills
Excellent written and verbal communication skills
Experience of providing IT support using remote desktop
Experience of, and ability to work independently in a rotational shift pattern.
Incident management and administration using ITSM suites such as ManageEngine Service Desk Plus, ServiceNow, Zoho Desk, FreshService, Zendesk etc

About us

Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Work Location: In person

Apply Now

Refine Your Search

technical support occupations jobs in whetstone, lec

IT Service Desk Specialist

Powered Access Customer Support Engineer

Technician Support Officer

SAP Power User & Trainer (Inventory Record Accuracy) - Contract

2nd Line Desktop Support Technician

IT Support

2nd Line Technical Analyst

Support Engineer 2nd Line

IT Support Assistant

Application Support Specialist

Warehouse IT Support Associate

Help Desk Engineer

Field Technician (DST113BC)

Trainer (NHS role)

IT Technician

Associate Field Services Technician, IT

IT Helpdesk Technician

Revenue Systems Enablement Partner

2nd Line Help/Service desk Engineer

IT Apprentice

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