Product manager Work, Jobs in Whitton, Gtl (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Partnerships and Community Manager
Chaotic —Redhill
- £40,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Organisational skills
Quick apply
4d
Projects Coordinator
Indesign Bathrooms —Richmond
- £15.00 - £17.50 an hour
- Part-time
- In-person
- Communication skills
Quick apply
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
12d
Manager Designate - West London
Chisholm Hunter Ltd —Kingston upon Thames
- Full-time
- Employee discount
Quick apply
Department Manager - Giftware & Customer Services
Garsons —Esher
- £32,844 - £38,076 a year
- Weekend availability
- Customer service
- Organisational skills
- Budgeting
- Free parking
- Store discount
Quick apply
12d
Product Manager, Business Technology
Anthropic —London
- £190,000 - £240,000 a year
- Hybrid work
- Bachelor's degree
- Product management
- AI
- Flexible schedule
1d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Restaurant Manager (Hourly Manager)
Raising Cane's —London
- Weekend availability
- Microsoft Outlook
- Customer service
- Team management
- Annual leave
- Employee discount
Quick apply
PT Stylist/ Sales Assistant- John Lewis Kingston upon Thames
Rodd&Gunn UK Ltd —Kingston upon Thames
- £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Employee discount
Quick apply
4d
Manor Operations Manager
Foxhills Club & Resort —Chertsey
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Store Manager
Iceland —Twickenham
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
Customer Success Manager
Venatrix —Kingston upon Thames
- £45,000 - £65,000 a year
- Full-time
Quick apply
Country Product Manager
ASUS —Hemel Hempstead
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
- Free parking
- Work from home
Quick apply
Story Development & Editorial Manager (Licensed IP) - (FTC)
Moonbug Entertainment —London
- Communication skills
Quick apply
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £11,600 a month
- Full-time
- Hybrid work
- Data analysis skills
- English
- Research
Project Manager
Telementum Global —Twickenham
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
Quick apply
2d
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Area Manager
Muji —London
- Full-time
- Sales
- Customer service
- Team management
- Employee discount
- Sick pay
Quick apply
11d
Product Manager, EMEA Fire Service
Johnson Controls —Sunbury
- Full-time
- Engineering
- English
- Bachelor's degree

I want to receive the latest job alerts for product manager in whitton, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

product manager jobs near whitton, gtl

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Stakeholder liaison
Data analysis skills
Complaint handling
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Customer interaction
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

product manager jobs in whitton, gtl

Assistant Customer Service Manager

Partnerships and Community Manager

Projects Coordinator

Trainee Property Manager

Manager Designate - West London

Department Manager - Giftware & Customer Services

Product Manager, Business Technology

Contact Centre Operations Manager

Restaurant Manager (Hourly Manager)

PT Stylist/ Sales Assistant- John Lewis Kingston upon Thames

Manor Operations Manager

Store Manager

Customer Success Manager

Country Product Manager

Story Development & Editorial Manager (Licensed IP) - (FTC)

Graduate Programme 2027: Strategy & Operations Manager

Project Manager

UK Family Activities Manager

Area Manager

Product Manager, EMEA Fire Service

I want to receive the latest job alerts for product manager in whitton, gtl

Related Searches

Explore jobs in more locations

Assistant Customer Service Manager

About Us

The Role

Key Responsibilities

What We’re Looking For

Key Skills & Experience

Why Join Us?

How to Apply

Jobseeker tools

Employer Tools

Browse

Stay Connected