Voice engineer Work, Jobs in Whitwell, Dby (with Salaries)

Tier 1 Voice Operations Engineer
Daisy Communications LTD —Sheffield
- Up to £28,000 a year
- Full-time
- Communication skills
- Referral programme
Quick apply
12d
Application Scientist
Unicorn Biotechnologies —Sheffield
- £42,500 - £52,500 a year
- Full-time
- Doctoral degree
- Customer service
- Presentation skills
- Relocation assistance
- Employee stock ownership plan
17h
Certification Engineer
Integrated Doorset Solutions Limited —Mansfield
- Full-time
- Microsoft Office
- Databases
- Organisational skills
- Employee assistance programme
Quick apply
5d
R&D Engineer (PHP/Python/AI) – Doncaster (Hybrid Remote) - £60k
Ada Meher —Doncaster
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Travel
- Software development
- In-person
- Free parking
Quick apply
10h
IT Infrastructure Engineer
Alexander Dennis —Anston
- Full-time
- Hybrid work
Quick apply
Trainee White Goods Engineer
Currys —Newark-on-Trent
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Electrical experience
- Annual leave
- Employee discount
Unified Communications Engineer
Lithia UK —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
Senior Town Planner
AECOM —Chesterfield
- Full-time
- Hybrid work
- Writing skills
Voice Design Engineer
HSBC Global Services Limited —Sheffield
- Full-time
- Analysis skills
- Agile
- Communication skills
1d
Steelwork detailing Draughtsmen (Design Manager)
AmcoGiffen —Barnsley
- £50,000 - £70,000 a year
- Full-time
- Engineering
- No degree
- Organisational skills
- Life insurance
Quick apply
Renewables Service & Repair Engineer
Sureserve —Nottingham
- £44,000 a year
- Monday to Friday
- Time management
- Annual leave
Quick apply
Business Development Manager, Treatment Mixers (UK & I)
Xylem —Nottingham
- Full-time
- Business development
- Budgeting
- Marketing
Technical Delivery Manager
Debenhams Group —Tinsley
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Business
Quick apply
Backend Developer
Skovgaard Solutions —Sheffield
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Databases
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Principal Geochemist Consultant
AECOM —Chesterfield
- Full-time
- Hybrid work
Water Supply Pipe Support Engineer - Sheffield
Homeserve —Sheffield
- £30,080 a year
- Overtime
- Maintenance
Quick apply
Lecturer in Event Production - Lighting (Teaching)
Nottingham Trent University —Nottingham
- £39,984 - £43,671 a year
- Part-time
- Recruiting
- Communication skills
- Teaching
- Annual leave
- Employee discount
1d
Go-to-Market - Nottingham, United Kingdom
Speechify —Nottingham
- Remote
- Machine learning
- APIs
- AI
13d
Principal Town Planner (Policy)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Business development
- Leadership
12d
Renewables Service & Repair Engineer
Aaron Services —Nottingham
- £44,000 a year
- Full-time
- Time management
- Annual leave

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Tier 1 Voice Operations Engineer

Daisy Communications LTD -
Sheffield

Quick apply

Job details

Full-time
Up to £28,000 a year
12 days ago

Benefits

Referral programme

Qualifications

Technical troubleshooting
Ticket management
Technical support
VoIP
Technical support incident logging
Network support
Telecommunication
Customer support
Customer interaction
Communication skills

Full job description

Title: Tier 1 Voice Operations Engineer
Salary: Up to £28,000.00 DoE
Location: Sheffield
Working Hours: Monday to Friday between the hours of 8am and 6pm (37.5 hours)

We are currently looking for an Voice Operations Engineer to join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services - we keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.

We are seeking a motivated and detail-oriented Tier 1 Voice Operations Engineer to join our growing Voice Operations team. This role is responsible for providing Tier1 support across a wide range of voice, UC, and network services. You will handle initial diagnostics, service assurance, and operational checks, ensuring our customers receive a high-quality and efficient support experience.

This position is ideal for someone looking to build a strong technical foundation in VoIP, SIP, unified communications, and network fundamentals, with clear progression opportunities into more advanced engineering roles.

Key responsibilities:

Serve as the first point of contact for all voice-related incidents and service requests.
Deliver Tier 1 troubleshooting across voice and UC platforms, including hosted telephony, SIP services, PBX systems, analytics tools, and cloud voice solutions.
Perform initial diagnostics and investigations, reviewing call flows, basic SIP signalling, traces, routing, and dial plan behaviour, plus remote site checks.
Support cloud voice services by completing first-line Operator Connect, Direct Routing, and Microsoft Teams Voice assurance checks.
Carry out basic network diagnostics to identify issues affecting voice quality, including switch/router status, connectivity, and performance symptoms.
Manage service assurance and communication, ensuring accurate ticket logging, clear updates, and well-documented findings for escalations.

Benefits

We have been voted by Best Companies as the UK's No.1 Telecoms company and we are in the UK's top 30 Best Large Companies to work for in 2023.

At Daisy Communications, we can offer the following benefits to our Voice Operations Engineer:

25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
Holiday purchase scheme
£500 referral scheme bonus
Professional development to help you achieve your personal goals
Eye care vouchers available and discounted Medicash membership
Access to discounts and savings at more than 1,200 retailers
An additional day off on your birthday or if you're getting married

Key Requirements:

The ideal candidate will have the following experience:

Foundational understanding of VoIP and SIP-based communication.
Ability to perform structured troubleshooting and follow diagnostic steps.
Strong communication skills with a customer-focused approach.
Basic understanding of networking concepts (IP, routing, switching, VLANs).
Ability to work effectively in a fast-paced, process-driven environment.

Quick apply

Refine Your Search

voice engineer jobs in whitwell, dby

Tier 1 Voice Operations Engineer

Application Scientist

Certification Engineer

R&D Engineer (PHP/Python/AI) – Doncaster (Hybrid Remote) - £60k

IT Infrastructure Engineer

Trainee White Goods Engineer

Unified Communications Engineer

Senior Town Planner

Voice Design Engineer

Steelwork detailing Draughtsmen (Design Manager)

Renewables Service & Repair Engineer

Business Development Manager, Treatment Mixers (UK & I)

Technical Delivery Manager

Backend Developer

Principal Geochemist Consultant

Water Supply Pipe Support Engineer - Sheffield

Lecturer in Event Production - Lighting (Teaching)

Go-to-Market - Nottingham, United Kingdom

Principal Town Planner (Policy)

Renewables Service & Repair Engineer

I want to receive the latest job alerts for voice engineer in whitwell, dby

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