Base Data Manager - FTC (until Nov 2027)
Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind.
The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers.
With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety.
Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges.
In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide.
As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do:
Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology.
Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society.
Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future.
Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow
About the Project
Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039.
This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys.
Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points.
Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London.
As we continue to enjoy an exciting period of growth in the UK, we are looking for additional resources to support us with our upcoming projects. The Base Data Manager is responsible for leading data and configuration management activities, ensuring consistency, accuracy, and alignment with project and organisational requirements. The role combines technical oversight with team leadership, supporting delivery across multiple programmes and ensuring compliance with defined processes and standards. Working in collaboration with programme teams and key stakeholders, the position plays a central role in coordinating data-related activities, supporting audits, and driving continuous improvement in processes and tools.
Key duties include:
Leadership & Team Management
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Provide direction and guidance to the data and configuration management team, ensuring effective performance and alignment with objectives
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Set priorities, allocate resources, and support team development through coaching and training
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Contribute to workforce planning, including recruitment, performance evaluation, and capability development
Data & Configuration Management Oversight
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Oversee the accuracy, integrity, and timely delivery of configuration and project data across programmes
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Ensure that configuration changes are properly tracked, documented, and maintained throughout the lifecycle
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Supervise central data operations, including documentation management, archiving, and controlled distribution
Process & Governance
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Ensure alignment with internal quality and management processes, contributing to their review and continuous improvement where needed
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Approve key documentation such as data management and configuration plans, ensuring compliance with contractual and organisational requirements
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Support governance activities, including audits and reviews, ensuring that required standards are met
Project & Stakeholder Coordination
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Work closely with programme teams and customers to resolve data and configuration issues
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Support the coordination of configuration audits and ensure readiness for contractual deliverables
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Monitor and track project data deliverables, ensuring visibility of status, timelines, and feedback
Business & Operational Support
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Contribute to cost and technical input for proposals and new opportunities related to data management activities
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Support planning activities, including definition of tools, budgets, and resource needs
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Ensure that corrective and preventive actions arising from audits or reviews are effectively implemented
Requirements
Background & Qualifications
Core Criteria
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Higher education qualification or equivalent practical experience in a relevant area
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Strong foundation in technical environments related to data, systems, or software
Additional Considerations
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Degree in an engineering or technology-related discipline
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Ongoing professional development in technical or management-related topics
Professional Experience
Leadership & Delivery
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Demonstrated experience managing or leading technical teams, with responsibility for delivery and outcomes
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Proven ability to engage with stakeholders and translate business needs into technical solutions
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Experience coordinating projects, balancing timelines, resources, and budget expectations
Technical Expertise
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Solid background in database concepts, including design and querying (e.g. SQL)
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Experience contributing to or overseeing technical solution design and development activities
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Strong understanding of software development environments and practices
Core Competencies-
Ability to manage priorities across multiple activities while maintaining quality and accuracy
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Strong problem-solving skills, particularly in complex or evolving technical contexts
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Confidence in decision-making within project or operational environments
Collaboration & Communication
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Clear and effective communication skills, both written and verbal
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Ability to build relationships with stakeholders and work collaboratively across teams
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Experience guiding, influencing, and supporting team members to achieve shared goals
Personal Attributes
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High level of attention to detail and organisational ability
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Proactive mindset with a focus on continuous improvement
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Ability to motivate and support others in a team setting
Benefits
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Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days).
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Pension – 4% employee and 4% employer.
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Private medical insurance (including dental & optical).
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Life assurance.
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Income protection.
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Employee assistance programs.
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Flexible/remote working options.
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Charitable initiatives.
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Social events (formal & informal).
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Learning and development programs.
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Innovative & collaborative work environment.
Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law.
