Customer experience verifications Work, Jobs in Williton, Som (with Salaries)

Project Team Administrator
Enable Promotional Marketing —Weston-super-Mare
- £21,606 a year
- Part-time
- CRM software
- Organisational skills
- In-person
- Free parking
Quick apply
Part-Time Weigh Scale & SCO Till Support Engineer
FLYING COLOURS CONSULTANCY LIMITED —Cardiff
- £102 - £110 a day
- Temporary
- Computer literacy
- POS
- In-person
Quick apply
3d
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Computer literacy
- Warehouse experience
- Annual leave
Quick apply
Administrative Assistant
RELX —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Administrative Assistant
LexisNexis Risk Solutions —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Food Safety, Compliance and Training Manager
The FoodworksSW —Weston-super-Mare
- £36,000 - £45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Employee discount
Quick apply
6d
Lettings Adviser
LiveWest —Weston-super-Mare
- £31,900 - £33,000 a year
- Hybrid work
- Organisational skills
- Annual leave
- Employee discount
10d
Business Development Manager
SmartSearch —Cardiff
- Full-time
- Business development
- Negotiation
- Employee assistance programme
Quick apply
Developer
SmartSearch —Cardiff
- Full-time
- Hybrid work
- AI
- Communication skills
- Employee assistance programme
Quick apply
Quality Control Manager
Thatchers Cider Company —Winscombe
- Laboratory experience
- Continuous improvement
- Quality control
3d
Solar Installer/Electrician
LIME —Cardiff
- £70,000 a year
- Full-time
- Customer service
- Travel
- In-person
Quick apply
8d
Progress Co-ordinator _ HPC
Bilfinger SE —Bridgwater
- Microsoft Excel
- Engineering
- Analysis skills
Construction Surveyor
Bilfinger SE —Bridgwater
- Full-time
- Analysis skills
- Quality control
- Construction experience
8d
Fire & Security Engineer
Securitas Technology UK —Cardiff
- Full-time
- Maintenance
- Communication skills
- Time management
- Employee discount
Quick apply
Technical Solutions Consultant
LexisNexis Risk Solutions —Cardiff
- Full-time
- Bachelor's degree
- No degree
- Communication skills
- Employee assistance programme
- Employee discount
7d
Director Product Management
LexisNexis Risk Solutions —Cardiff
- Full-time
- Machine learning
- Team management
- Product management
Director Product Management
RELX —Cardiff
- Full-time
- Machine learning
- Team management
- Product management
Electrical Construction Engineer - Nuclear
Vulcain Engineering Group —Bridgwater
- Engineering
- Electrical Engineering
- Annual leave
- Employee assistance programme
Instrumentation and Control Commissioning Engineer
Framatome —Bridgwater
- Full-time
- English
- Master's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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Project Team Administrator

Enable Promotional Marketing
Weston-super-Mare

Quick apply

Job details

Permanent | Part-time
£21,606 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Transport links
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Administrative support experience
ERP software
Case record updates
Internal department liaison
MRP
Organisational skills
Customer support
Customer interaction
Multidisciplinary collaboration

Full job description

Overview

We are seeking a department administrator to support our fast‑paced, deadline‑driven Project Delivery Team with a wide range of administrative and support functions. This role ensures the team can focus on the delivery of critical projects whilst any incoming calls, admin-based requests and day-to-day routines are taken care of.

This role offers an outstanding opportunity for a driven professional to contribute to our ongoing growth, strengthen customer satisfaction, and accelerate our commitment to continuous improvement.

Key Responsibilities

Manage all winner communications, including handling inbound winner calls.
Providing a high standard of customer service throughout the prize fulfilment journey.
Prepare, dispatch and track winner verification packs, ensuring all documentation is accurate.
Receive and review completed winner packs, verifying supporting documentation and confirming eligibility in accordance with promotional terms and compliance requirements.
Act as the primary point of contact for all consumer service enquiries, resolving queries efficiently while maintaining a positive customer experience.
Investigate and resolve consumer issues by collaborating closely with internal teams, including Data and Project Management, to ensure timely and accurate resolutions.
Work with internal systems to manage consumer records, update case information and maintain accurate audit trails.
Prioritise and manage time-sensitive consumer and winner enquiries.
Identify recurring consumer issues and escalate trends or system improvements to the relevant teams to enhance customer experience and operational efficiency.
Ensure all consumer interactions and winner verification processes comply with promotional terms and conditions, data protection requirements and company procedures.
Support the successful delivery of promotional campaigns by maintaining accurate records, monitoring outstanding cases and providing regular progress updates to internal and external teams.
You will collate and distribute data in line with client requirements.

Skills & Experience

You must have a minimum of 3 years proven experience in administrative role.
Previous experience working in a fast-paced commercial business is essential.
You must be confident and have experience in dealing with clients directly by phone and virtually.
You must have the ability to quickly understand any given challenges and prioritise tasks effectively.
You will have worked in a collaborative environment and enjoy working closely with colleagues and communicate effectively at all levels.
You must be IT literate with previous experience using Microsoft Office and CRM or ERP/MRP systems.

Personal Attributes

Strong organisational skills and ability to manage multiple priorities.
Proactive, solutions‑focused, and decisive under pressure.
Confident communicator able to build strong relationships with customers and key stakeholders.
Methodical, detail‑driven, and committed to quality.

The Package

Hours of Work: 9am - 3pm Weekdays

Competitive salary
Minimum 25 Days Holiday
Generous Pension
Casual dress
Company events
Free on-site parking
Easy transport links

Pay: £21,606.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in williton, som

Project Team Administrator

Part-Time Weigh Scale & SCO Till Support Engineer

Operations Associate

Administrative Assistant

Administrative Assistant

Senior Service Desk Analyst

Food Safety, Compliance and Training Manager

Lettings Adviser

Business Development Manager

Developer

Quality Control Manager

Solar Installer/Electrician

Progress Co-ordinator _ HPC

Construction Surveyor

Fire & Security Engineer

Technical Solutions Consultant

Director Product Management

Director Product Management

Electrical Construction Engineer - Nuclear

Instrumentation and Control Commissioning Engineer

I want to receive the latest job alerts for customer experience verifications in williton, som

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