Guest experience manager Work, Jobs in Winchester, Ham (with Salaries)

Guest Experience Manager
Lainston House Hotel —Winchester
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
17h
General Manager - Live in Studio
Westgate —Winchester
- Up to £48,000 a year
- Full-time
- Customer service
- Team management
- Recruiting
- Employee discount
Quick apply
3d
Hotel Duty Manager
Premier Inn —Winchester
- Up to £13.86 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Conference & Banqueting Manager
Norton Park Hotel, Spa & Manor House —Winchester
- £34,000 a year
- Full-time
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
7d
F&B Supervisor
voco Winchester Hotel & Spa —Winchester
- £28,445.04 a year
- Full-time
- Bar
- Management
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Cinema Manager - Eastleigh
Lilac Street Limited —Eastleigh
- Full-time
- Microsoft Excel
- Customer service
- Supervising experience
- Employee discount
Quick apply
Kitchen Manager Pasta Evangelists
ARA Pasta Ltd —Winchester
- £13.71 - £18.71 an hour
- Full-time
- Cooking
- Supervising experience
- Organisational skills
Quick apply
10d
Team Manager
dim t - Winchester —Winchester
- Up to £15.50 an hour
- Part-time
- Bar
- Sales
- Restaurant management
Quick apply
6d
Hotel - Duty Manager
Premier Inn —Southampton
- Up to £13.86 an hour
- Part-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Pub General Manager
Chestnut Horse - Easton —Winchester
- Up to £60,000 a year
- Full-time
- Hospitality
- Team management
Quick apply
2d
Deputy Manager
Turtle Bay —Winchester
- Up to £36,000 a year
- Full-time
- Bar
- Guest services
- Employee discount
- Referral programme
Quick apply
6h
Front of House Supervisor
Dark Arts Potion Bar —Southampton
- £13.25 - £15.25 an hour
- Full-time
- Bar
- Supervising experience
- Team management
Quick apply
8d
Deputy General Manager
Cams Hall Estate Golf and Country Club —Fareham
- £36,000 - £40,000 a year
- Weekend availability
- Customer service
- Team management
- Guest services
- Free parking
- Employee assistance programme
10d
Assistant Food and Beverage Manager
Solent Hotel & Spa —Fareham
- Weekend availability
- Bar
- Inventory control
- Restaurant management
- Annual leave
- Employee assistance programme
Quick apply
Volunteer Experience Co-ordinator
National Trust —New Alresford
- £27,612 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Employee assistance programme
11d
Golf Manager
Mad Swans —Alton
- £45,000 - £50,000 a year
- Weekend availability
- Hotel
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Restaurant Manager
Norton Park Hotel, Spa & Manor House —Winchester
- Full-time
- Bar
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Quick apply
Office Manager
Inspired Villages —Horndean
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Employee assistance programme
7d
Tasting Room Supervisor - Maternity Cover
Black Chalk Wine —Andover
- £14 an hour
- Weekend availability
- Hospitality
- Management
- POS
- Employee discount
Quick apply
Hotel Manager
Premier Inn —Salisbury
- £38,750 - £40,750 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
3d

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Guest Experience Manager

Lainston House Hotel -
Winchester

Apply Now

Job details

17 hours ago

Benefits

Employee assistance programme
Employee discount
On-site parking

Qualifications

Front of house supervision
Hotel and accommodations experience
Upselling
Front desk
Training & development
Team motivation leadership
Hotel front office operations
Hospitality management

Full job description

Job Introduction

Lainston House in Winchester, a part of the Exclusive Collection, is a 17th-century country house full of character and charm. With its walled kitchen garden, cookery school, and award-winning fine dining, it is a place where heritage, authenticity, and exceptional hospitality come together.

We are looking for an inspiring and people focused Guest Experience Manager to lead our Front of House team and ensure every guest feels genuinely welcomed, valued and cared for from the moment they arrive.

At Lainston House, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:

Competitive pay, plus service charge
Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
Free meals while on duty
Free access to the on-site gym and parking
Access to our Employee Assistance Programme and wellbeing resources
Exclusive discounts and perks through Hospitality Essentials
Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Lead and inspire the Front of House team to deliver exceptional guest experiences.
Ensure smooth daily operations, including arrivals, departures, and Duty Manager duties.
Engage with guests throughout their stay, resolving issues quickly and professionally.
Support training, development and supervision of the Guest Service team.
Maintain accurate billing, guest profiling and front desk procedures.
Maximise revenue through upselling and strong product knowledge.
Ensure all Front of House areas meet brand and health & safety standards.

Person Specification

Previous hotel front office experience, ideally in a supervisory role
Warm, confident communicator with excellent guest service skills
Strong organisational ability and attention to detail
Skilled in leading and motivating a team
Comfortable using computers and hotel systems
Professional appearance and flexible approach to working hours
Proactive, solutions-focused and committed to high standards

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

Apply Now

Refine Your Search

guest experience manager jobs in winchester, ham

Guest Experience Manager

General Manager - Live in Studio

Hotel Duty Manager

Conference & Banqueting Manager

F&B Supervisor

Cinema Manager - Eastleigh

Kitchen Manager Pasta Evangelists

Team Manager

Hotel - Duty Manager

Pub General Manager

Deputy Manager

Front of House Supervisor

Deputy General Manager

Assistant Food and Beverage Manager

Volunteer Experience Co-ordinator

Golf Manager

Restaurant Manager

Office Manager

Tasting Room Supervisor - Maternity Cover

Hotel Manager

I want to receive the latest job alerts for guest experience manager in winchester, ham

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