Customer support coordinator Work, Jobs in Windsor (with Salaries)

Soho Support Coordinator - Member Services
Soho House & Co. —London
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Salesforce
- Employee discount
Quick apply
4h
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
6d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Service Coordinator / Service Administrator
SurreyTechServices Ltd —Sunbury
- £24,420.00 - £35,525.80 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
5d
Sales & Logistics Coordinator
SIAN Wholesale —Dorking
- From £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
Experienced Customer Logistics Coordinator
Mail Boxes Etc —London
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
2d
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
7d
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Coordinator
Live Nation —London
- Full-time
- Microsoft Powerpoint
- CRM software
- Customer service
2d
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Remote
- Customer service
- Organisational skills
- Work from home
13d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
7d
Service Coordinator
AGSE Global Services UK Ltd —Slough
- Up to £35,000 a year
- Full-time
- Customer service
- Administrative experience
- Accounting
- Referral programme
Quick apply
13d
Invisalign Sales Coordinator
Forever Dental and Skin —Ashtead
- From £24,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Gym membership
Quick apply
6d
Customer Service Coordinator - Part Time
Rapport —London
- £19,500 a year
- Part-time
- Customer service
- English
- Hotel
- Employee assistance programme
2d
Office Co-ordinator - Marylebone & Mayfair
Foxtons —London
- £26,000 a year
- Annual leave
- Sick pay
Quick apply
Events Operations Coordinator (Part-Time)
Lumos Experiences —Reading
- £16 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Excel
Quick apply
6d
Customer Communications Coordinator
Live Nation —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
5d
Customer Service Coordinator
CEVALogistics —London
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
8d
Sales Support Coordinator, Iberia
Funko —London
- Full-time
- Spanish
- Microsoft Excel
- English
Quick apply

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customer support coordinator jobs near windsor

Soho Support Coordinator - Member Services

Soho House & Co. -
London

Quick apply

Job details

Full-time
4 hours ago

Benefits

Season ticket loan
Discounted or free food
Discounted gym membership
Employee discount
Paid volunteer time

Qualifications

CRM software
Hospitality
Salesforce
English
OpenTable
Communication skills

Full job description

The Role…

This is an exciting time to be joining our Soho Support customer service team. We are a global function, supporting members with all their needs, from application enquiries, restaurant reservations, bedroom bookings and Soho Home retail enquiries.

Soho Support Coordinator Member Services serves as the first point of contact to members looking to visit our Houses in UK cities. The role is fast-paced and diverse, tasks can range from booking restaurant reservations to providing membership invoices, discussing private hire opportunities in our houses, and going the extra mile arranging special occasions.

Key responsibilities…

Act as a warm, professional, and knowledgeable first point of contact for Soho House members, delivering exceptional service via telephone and email.
Respond to all member queries in a timely and efficient manner, consistently meeting or exceeding departmental SLAs and personal performance KPIs.
Deliver a proactive, solutions-focused service to a diverse global membership, anticipating needs and enhancing the overall member experience.
Manage a variety of requests including membership administration, club and restaurant enquiries, and general support across our Houses in UK cities.
Take ownership of member queries from initial contact through to resolution, ensuring a seamless and personalised experience.
Collaborate effectively with internal teams and support departments to resolve issues and continuously improve service delivery.
Identify opportunities to improve processes and member experience through initiative and feedback.

What We're Looking For…

A genuine passion for luxury hospitality and delivering elevated, personalised customer experiences.
Self-motivated and solution driven, with the ability to absorb training materials quickly and demonstrate initiative
A natural communicator with a polished and professional telephone manner, alongside excellent written communication skills.
Highly organised with exceptional attention to detail and the ability to multitask in a fast-paced environment.
Proactive and resourceful, with a strong sense of ownership and the confidence to take initiative in problem-solving.
Results-driven, with a clear understanding of working towards and achieving individual and team KPIs.
Adaptable, resilient, and motivated, with a strong desire to learn, grow, and progress within the business.
Discreet and trustworthy, with a clear understanding of the importance of handling confidential member information.

Your experience…

Required

Experience working within a luxury hospitality, premium service, or high-end customer-focused environment.
Proven ability to meet or exceed personal and departmental KPIs and SLAs.
Experience using Salesforce or a similar CRM system.
Strong experience working in a fast-paced, target-driven team environment.
Excellent verbal and written communication skills in fluent English.
Solid understanding of GDPR and the importance of data protection.

Preferred

Experience with OpenTable or similar reservation systems.
Experience working within a membership-based or loyalty-driven environment.
Previous experience supporting international customers or working across multiple regions.
Experience working in a remote or hybrid environment.

Additional information…

This is an entry-level position with a hybrid working pattern. Employees must be able to attend shifts at our Support Office 1-2 days a week.
While a dedicated home office is not required, you must have access to a quiet, private workspace free from distractions during working hours.
A strong and reliable internet connection is essential to perform effectively in this role.
This role requires working 40 hours per week across a 7-day operation, with varied shifts scheduled as 8:00 am–5:00 pm, 9:30am-6:30pm, or 11:00 am–8:00 pm.
All necessary equipment, including a laptop and headset, will be provided by Soho House.

Benefits…

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Soho Friends Membership - House Membership After 1 Years Service.
50% off Food & Drink, 7 days a week
Weekly Pay
Life Assurance
Birthday Day Off
Up to 50% Staff Discount on Cowshed & Soho Home
In Office Dog Policy
Season Ticket Loan
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Quick apply

Refine Your Search

customer support coordinator jobs in windsor

Soho Support Coordinator - Member Services

Client Services & Order Coordinator

Aftermarket Coordinator

Customer Care Coordinator

Service Coordinator / Service Administrator

Sales & Logistics Coordinator

Experienced Customer Logistics Coordinator

Customer Care Coordinator

Client Services Coordinator

Customer Service Coordinator

Contract - Customer Coordinator

Client Services Coordinator

Service Coordinator

Invisalign Sales Coordinator

Customer Service Coordinator - Part Time

Office Co-ordinator - Marylebone & Mayfair

Events Operations Coordinator (Part-Time)

Customer Communications Coordinator

Customer Service Coordinator

Sales Support Coordinator, Iberia

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