Desk manager Work, Jobs in Witham, Ess (with Salaries)

Service Desk Support
NBC Environment —Chelmsford
- £27,000 a year
- Full-time
- Customer service
- In-person
- Annual leave
Quick apply
9d
Full Time Duty Manager
Monkey Bizness —Rayne
- £12.71 - £13.21 an hour
- Part-time
- Hospitality
- Management
- Team management
- Employee discount
Quick apply
6d
Service Desk Controller
Armill Lift Trucks Limited —Braintree
- From £27,500 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Free parking
Quick apply
1d
Hiredesk Lead
Atlas Winch & Hoist Services —Great Dunmow
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
3d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £60,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Branch Valuer
Abbey Sales and Lettings Ltd —Haverhill
- £28,000 - £60,000 a year
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- In-person
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
9d
Digital PR Manager
Bruce Media Group Ltd —Leigh-on-Sea
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Computer literacy
- English
- Presentation skills
- Work from home
Quick apply
14d
Reception Lead
The Megacentre Rayleigh —Rayleigh
- £28,000 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
Front Office Manager
Radisson Hotel Group —Stansted
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
IT service desk and support manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Continuous improvement
- Training & development
7d
Deputy Manager
Jollyes Pets —Southend-on-Sea
- £28,038 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
Quick apply
9d
Sales Support Executive
Lazer Lamps Ltd —Harlow
- From £27,500 a year
- Full-time
- CRM software
- Microsoft Office
- In-person
- Free parking
- Store discount
Quick apply
1d
Hospitality Manager (Care Home)
Kingsley Healthcare —Hadleigh
- £32,000 a year
- Full-time
- Nursing home
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Account Manager (Technical Focus) - Essex/ London
Arc —Basildon
- Hybrid work
- Azure
- Customer service
- Organisational skills
Receptionist
Holiday Inn Southend —Southend-on-Sea
- £12.80 an hour
- Part-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Duty Manager
Premier Inn —Southend-on-Sea
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
6d
Area Cleaning Supervisor / Mobile Support Cleaner
Neatwork Services Ltd —Southend-on-Sea
- £15,000 - £28,000 a year
- Part-time
- Hybrid work
- Supervising experience
- In-person
- School
Quick apply
Plant Inspector (Lower Thames Crossing)
Blackwell Earthmoving Limited —Basildon
- £47,500 a year
- Full-time
- Computer literacy
- Maintenance
- Computer skills
Quick apply
10d
Staff Nurse
Diaverum —Clacton-on-Sea
- £29,995 - £35,944 a year
- Full-time
- English
- Patient care
- Communication skills
- Referral programme
Quick apply

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Service Desk Support

NBC Environment -
Chelmsford

Quick apply

Job details

Permanent | Full-time
£27,000 a year
9 days ago

Benefits

Annual leave

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer service
Ticket management
Customer support
Customer interaction

Full job description

Service Desk Support

Reporting to: Service Desk Manager

The Company:

NBC is the largest Falconry related business in Europe and one of the largest pest control businesses in the UK, with additional support recently implemented following the successful acquisition from Rollins.

We are a national pest control business which is recognised as the industry’s leading bird specialist. We pride ourselves with operating strong ethical values in all our activities.

We value all staff and operate systems to encourage career/personal development and recognise achievement. Everyone has the chance to enjoy their employment and have a secure future.

What NBC can offer you:

NBC can offer you a fantastic environment to learn and develop your own career and offer the opportunity to explore and experience several parts of a business to increase your understanding and knowledge. As such, this role will include duties that revolve primarily around service support but will also include other aspects of the business.

Description:

Provide support to all aspects of the business when required, but mainly to the service delivery team. The role will be varied but primarily focus on helping NBC achieve SLAs for some of our reactive ticket requests.

Objectives of the role:

· Take full ownership of the ticket handling process for a customer. Be the “go to person” for queries and help build the relationships.

· React to the ticket requests and follow internal processes to allow you to excel in the role.

· Schedule the tickets that you are responsible for into our operation teams diaries.

· Answer incoming calls and direct any queries as required.

· Become an intrinsic part of the support team for the business and be seen as a real asset to both those in and outside of the office.

Responsibilities

This is a key role that provides invaluable support to the ongoing capability of the business within all functions and provides a stable foundation and enhanced capability for future growth within your personal development.

Experience:

· Customer service skills are an advantage but not essential. We are looking for individuals with a positive attitude and a willingness to learn, full training will be provided.

· Organised, diligent and the ability to take responsibility.

· Likes a fast-paced working environment.

· Ability to take ownership of something and make it better.

· Work well under pressure.

Hours and place of work

This role is office-based, working out of the Chelmsford office to the hours of 9-5

Remuneration

Salary offered is £27,000 Per Annum.

Annual Leave:

The annual leave entitlement at NBC starts at 20 days plus Bank holidays per annum, this will increase 1 day per year of service up to a maximum of 25 days plus Bank holidays per annum.

Pay: £27,000.00 per year

Experience:

CRM : 1 year (preferred)
Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

desk manager jobs in witham, ess

Service Desk Support

Full Time Duty Manager

Service Desk Controller

Hiredesk Lead

General Manager

Branch Valuer

Call Centre Team Leader

Digital PR Manager

Reception Lead

Front Office Manager

IT service desk and support manager

Deputy Manager

Sales Support Executive

Hospitality Manager (Care Home)

Account Manager (Technical Focus) - Essex/ London

Receptionist

Duty Manager

Area Cleaning Supervisor / Mobile Support Cleaner

Plant Inspector (Lower Thames Crossing)

Staff Nurse

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