Care associate Work, Jobs in Witham North, Ess (with Salaries)

Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Events Coordinator
Medicare EMS —Chelmsford
- £25,420 - £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Driving
Quick apply
3d
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- English
- Master's degree
- Free parking
- Sick pay
Quick apply
2d
Associate Specialist
Elysium Healthcare —Clacton-on-Sea
- Full-time
- Annual leave
- Employee discount
Quick apply
Part time Podiatrist - Private Practice
Anglian Podiatry Ltd —Colchester
- £20,000 - £61,000 a year
- Part-time
- English
- Bachelor's degree
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Associate Dentist
Croft Dental Practice —Sudbury
- £35,000 - £45,000 a year
- Part-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
General Practitioner
Southend Coastal Surgeries —Southend-on-Sea
- £44,000 - £66,000 a year
- Part-time
- Anatomy knowledge
- Medication administration
- Administrative experience
Quick apply
Speech and Language Therapist
Provide CIC —Chelmsford
- £29,970 - £36,483 a year
- Full-time
- Nursing home
- Care plans
- Leadership
5d
Commercial Property Lawyer
Holmes and Hills LLP —Colchester
- Full-time
- Business development
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Associate Lecturer - Chartered Manager Degree Apprenticeship
Anglia Ruskin University —Chelmsford
- SharePoint
- Business
- Communication skills
- Relocation assistance
Associate - Residential Property
Holmes and Hills LLP —Colchester
- Sales
- Business development
- Supervising experience
- Employee assistance programme
- Life insurance
Biomedical Scientist (Fixed
Health Services Laboratories (HSL) —Harlow
- Up to £51,217 a year
- Full-time
- Hospital
- Bachelor's degree
- Annual leave
- Employee assistance programme
7d
Distributor Client Services ADS Team Senior Technical Associate
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Financial services
- Annual leave
- Employee assistance programme
Weekend Podiatrist - Private Practice
Anglian Podiatry Ltd —Colchester
- £16.50 - £51.00 an hour
- Part-time
- English
- Bachelor's degree
- IT
- Free parking
- Flexitime
Quick apply
3d
Junior Commercial Advisor
Verisure Services (UK) Limited —Upminster
- £3,800 - £6,000 a month
- Full-time
- In-person
- Employee discount
- Referral programme
Quick apply
Associate Lecturer - Agriculture, Animal and Environmental Sciences
Anglia Ruskin University —Writtle
- University
- Relocation assistance
Associate Director
LRG —Colchester
- Call to connect
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
High Net Worth Residential Fee Earner
Holmes and Hills LLP —Colchester
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)
Percepta —Basildon
- £45,000 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Sales
- Annual leave
- Employee assistance programme
Quick apply
6d
Associate Dentist
Together Dental —Colchester
- Part-time

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Customer Care Associate

Origin UK Operations and Origin Amenity
Finchingfield

Quick apply

Job details

Full-time

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Communication skills

Full job description

Origin Suregreen Limited are a retail and wholesale supplier of landscaping, fencing and gardening products. We are looking for a Customer Care Associate to join our team in Finchingfield, Essex.

As a Customer Care Associate, you will be involved in providing excellent service to our customers, assisting at our on-site Trade Counter, as well as providing timely and professional responses within our various online platforms and over the telephone. This is a multifaceted role that encompasses a variety of responsibilities aimed at providing exceptional customer service across different communication channels and platforms. You will be responsible for ensuring customer satisfaction and loyalty through effective issue resolution and support while maintaining a positive and professional demeanour.

Main Responsibilities

Multi-Channel Communication: Engage with customers through in-person interactions, telephone calls, web chat, and platform messaging, ensuring clear and effective communication.
Customer-Focused Approach: Maintain a positive, empathetic, and professional attitude toward customers at all times, building rapport and trust.
Prompt Response: Respond promptly and professionally to customer enquiries, complaints, and feedback, ensuring a high standard of service.
Product Knowledge: Provide detailed information about available products and services, answering any questions customers may have.
Issue Resolution: Investigate and resolve customer issues effectively, providing solutions or escalating matters to the appropriate team when necessary.
Order Management: Process quotes, orders, take payments, issue refunds, and manage returns while assisting customers with delivery-related issues.
Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
Cross-Department Collaboration: Work collaboratively with internal departments to ensure the effective resolution of customer issues, fostering a team-oriented environment.
Account Management: Establish new customer accounts, accurately recording information in Linnworks and Salesforce to ensure seamless data management.
Administrative Support: Manage daily administrative tasks efficiently, prioritising workload to meet customer service objectives.
Feedback Analysis: Identify trends in customer feedback and suggest improvements to enhance the overall customer experience and service quality.
Escalation Management: Refer advanced cases to management for resolution, providing necessary background information to facilitate a timely response.
eCommerce Support: Support the eCommerce team with administrative tasks as required.

Skills and Experience

At least 2 years’ experience in Customer Care or a similar role
Ability to thrive in demanding environment, multitasking while keeping focus on the customer
Experience using CRM systems
Solid computer skills, including MS Office
Ability to remain calm when dealing with difficult customers
Excellent work ethic, self-motivator and driven
Ability to quickly learn and retain product information
Strong written and verbal communication skills
Ability to demonstrate patience and understanding
Good planning and organisational skills

It’s you we’re interested in

At Origin, we want everyone to have an equal opportunity to achieve their full potential. We positively encourage applications from all suitably qualified and eligible candidates, regardless of their gender, ethnicity, disability, age, sexuality, religion or belief, marital status, pregnancy and maternity.

Having a diverse and inclusive business is vital for our future success and that’s why we treat all our applicants fairly and with respect, irrespective of their background or any other protected characteristic.

Quick apply

Refine Your Search

care associate jobs in witham north, ess

Customer Care Associate

Events Coordinator

HR People Partner

Associate Specialist

Part time Podiatrist - Private Practice

Associate Dentist

General Practitioner

Speech and Language Therapist

Commercial Property Lawyer

Associate Lecturer - Chartered Manager Degree Apprenticeship

Associate - Residential Property

Biomedical Scientist (Fixed

Distributor Client Services ADS Team Senior Technical Associate

Weekend Podiatrist - Private Practice

Junior Commercial Advisor

Associate Lecturer - Agriculture, Animal and Environmental Sciences

Associate Director

High Net Worth Residential Fee Earner

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)

Associate Dentist

I want to receive the latest job alerts for care associate in witham north, ess

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