Business services supervisor Work, Jobs in Wokingham, Brk (with Salaries)

Helpdesk Supervisor
CBRE —Bracknell
- Full-time
- Maths
- AI
- Leadership
Head of Accounts Payable
BCA —Camberley
- Monday to Friday
- Hybrid work
- System design
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Supervisor
Ernest Jones —Bracknell
- Part-time
- Customer service
- Communication skills
- Employee discount
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
Senior Logistics Operations Manager
PTS Solid Logistics Ltd —Reading
- £52,000 - £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Life insurance
- Sick pay
Quick apply
4d
Customer Liaison Officer
UK Health Security Agency —Didcot
- £35,587 - £43,244 a year
- Part-time
- Customer service
- Care experience
- Analysis skills
Customer Care Supervisor
John George —Reading
- Full-time
- Management
- Supervising experience
- Travel
- Free parking
- Employee discount
Quick apply
6d
Transport Manager
John George —Reading
- Full-time
- Computer literacy
- In-person
- Communication skills
- Free parking
Quick apply
3d
Operations & Contracts Manager
Proactive Group —Burnham
- £34,000 - £45,000 a year
- Overtime
- Supervising experience
- Travel
- In-person
Quick apply
Contracts Supervisor
SSE —Reading
- £40,525 - £48,427 a year
- Full-time
- Customer service
- Supervising experience
- Communication skills
- Employee discount
12d
Assistant Depot Manager
Buko Traffic & Safety —Alton
- Full-time
- IT
- Employee discount
Quick apply
Supervisor
Serco Plc —Richmond
- £45,171 a year
- Full-time
- Microsoft Office
- IT
- Leadership
- Employee assistance programme
Electrical Supervisor
Datalec Precision Installations —Camberley
- Full-time
- Supervising experience
- Organisational skills
- IT
Quick apply
12d
Guest Services Supervisor
Cushman & Wakefield —Reading
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Data Centre Supervisor
ONNEC Group —Farnborough
- £40,000 - £46,000 a year
- Full-time
- In-person
- Communication skills
- Banking
Quick apply
10d
Project Manager (DSEAR)
RSE —Basingstoke
- Engineering
- Supervising experience
- Project management
- Employee discount
Flight Dispatch Supervisor / Operations Supervisor
Flexjet —Farnborough
- 12 hour shift
- Analysis skills
- Organisational skills
- Leadership
Quick apply
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
4d
Maintenance Supervisor (Maintenance Operatives)
UPP Ltd —Reading
- £39,702 a year
- Full-time
- Maintenance
- Windows
- IT
- Employee discount
- Life insurance
12d
Sales & Events Supervisor
Foxhills Club & Resort —Chertsey
- Weekend availability
- Microsoft Office
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Quick apply

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business services supervisor jobs near wokingham, brk

Helpdesk Supervisor

CBRE -
Bracknell

Apply Now

Job details

Full-time

Qualifications

GCSE
Maths
AI
Leadership
A Level
Help desk

Full job description

CBREGlobal Workplace Solutions is a leading global provider of integratedfacilities and corporate real estate management. We are recruiting for a Helpdesk Supervisor
CBRE GlobalWorkplace Solutions is a leading global provider of integrated facilities andcorporate real estate management. We are recruiting a Helpdesk Supervisor tojoin the team located in Syngenta, Jealott’s Hill, Bracknell.

The HelpdeskSupervisor is responsible for leading and overseeing the day-to-day operationsof the FM Helpdesk function, ensuring efficient service delivery, high levelsof customer satisfaction, and full compliance with contractual KPIs, SLAs, andstatutory requirements. The role provides leadership, coaching, and performancemanagement to the helpdesk team while driving continuous improvement acrossprocesses and systems.

What You’ll Do:

CBRE GlobalWorkplace Solutions is a leading global provider of integrated facilities andcorporate real estate management. We are recruiting a Helpdesk Supervisor tojoin the team supporting the Syngenta account.
The successfulcandidate will lead the Helpdesk function, acting as a central point ofcoordination between the client, supply chain, and onsite operations teams toensure the consistent delivery of high-quality service.
The role isresponsible for overseeing day-to-day Helpdesk operations, driving performanceagainst KPIs and SLAs, and ensuring effective communication, prioritisation,and resolution of all work orders. In addition, the Helpdesk Supervisor willsupport the management of statutory compliance processes across the siteportfolio, ensuring accurate tracking, reporting, and alignment withcontractual and regulatory requirements.
This positionplays a key role in driving continuous improvement, enhancing customerexperience, and supporting the wider operational team to deliver best-in-classFM services across the account.
Supervise andcoordinate the daily activities of the FM Helpdesk team, ensuring all requestsare handled efficiently and within agreed SLAs.
Monitor incomingservice requests, ensuring timely allocation, escalation, and resolution.
Oversee accuratelogging and management of work orders within the CAFM system.
Ensure consistentand effective communication with customers in line with the communicationstrategy.
Manage andimprove the sub-contractor callout process, ensuring responsiveness and costcontrol.
Ensure allservice requests are tracked, updated, and closed with accurate and completedata.
Act as anescalation point for complex or sensitive client issues.
Drive a highstandard of customer service across the Helpdesk team.
Ensure proactivecommunication with clients regarding service updates and issue resolution.
Analyse customerfeedback, identify trends, and implement improvements.
Build strongworking relationships with internal teams (Hard/Soft Services) and externalstakeholders.

What You’ll Need:

Minimum of GCSE’s (including English& Mathematics) & A Levels preferred Appropriate VocationalQualifications
Excellent communication, organisation,and problem-solving skills.
Ability to analyse data and produceinsightful reports.
Strong customer service focus with theability to manage escalations effectively.
Strong knowledge of CAFM systems andservice management processes.
Administration, Facilities &compliance Services
Knowledge of QHSE standards andcompliance requirements (desirable).
Experience in a Helpdesk or FMenvironment, with supervisory or team leadership responsibilities.

About CBRE GlobalWorkplace Solutions:
Why CBRE
When you joinCBRE, you become part of the global leader in commercial real estate servicesand investment that helps businesses and people thrive. We are dynamic problemsolvers and forward-thinking professionals who create significant impact. Ourcollaborative culture is built on our shared values — respect, integrity,service and excellence — and we value the diverse perspectives, backgrounds andskillsets of our people. At CBRE, you have the opportunity to chart your owncourse and realize your potential. We welcome all applicants.

Applicant AI UseDisclosure
We value humaninteraction to understand each candidate's unique experience, skills andaspirations. We do not use artificial intelligence (AI) tools to make hiringdecisions, and we ask that candidates disclose any use of AI in the applicationand interview process.

Apply Now

Refine Your Search

business services supervisor jobs in wokingham, brk

Helpdesk Supervisor

Head of Accounts Payable

Supervisor

Specialist IT Services and Support II

Senior Logistics Operations Manager

Customer Liaison Officer

Customer Care Supervisor

Transport Manager

Operations & Contracts Manager

Contracts Supervisor

Assistant Depot Manager

Supervisor

Electrical Supervisor

Guest Services Supervisor

Data Centre Supervisor

Project Manager (DSEAR)

Flight Dispatch Supervisor / Operations Supervisor

Application Support Analyst

Maintenance Supervisor (Maintenance Operatives)

Sales & Events Supervisor

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