Field support specialist Work, Jobs in Wolverhampton, Eng (with Salaries)

Field Support Specialist
FOODHUB —Birmingham
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
10d
Planning Coordinator
Spray Tanker Services Ltd —Wolverhampton
- £30,000 - £34,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
Young Persons Advisor - Housing Champion
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
8d
Digital Operations Data Visualisation Specialist
Safran —Wolverhampton
- Full-time
- Data analysis skills
- SQL
- Communication skills
Field Operative / Installer & Build Lead
Valeon Group UK Ltd —Kingswinford
- £30,420 - £34,200 a year
- Full-time
- Maintenance
- Travel
- Construction experience
- Health & wellbeing programme
- Flexitime
Quick apply
Administrator
Skanska —Walsall
- Contracts
- Communication skills
- Bereavement leave
4d
Document Controller
United Infrastructure —Wolverhampton
- Full-time
- Organisational skills
- SharePoint
Quick apply
Project Manager - Aftermarket
Safran —Wolverhampton
- Full-time
- Analysis skills
- No degree
- Communication skills
Maintenance Supervisor
Safran —Wolverhampton
- Full-time
- Engineering
- Maintenance
- Continuous improvement
Sales Support Specialist – Partner Alliance
CSafe Global —Redditch
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply
Customer Solutions Specialist - South West (Swindon Area)
Detertech —Telford
- £33,000 - £38,000 a year
- Full-time
- Writing skills
- Continuous improvement
- Communication skills
Quick apply
Territory Manager
Avidity —Wolverhampton
- Up to £29,000 a year
- Full-time
- Merchandising
- Time management
- Annual leave
- Sick pay
7d
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
Family Time Facilitator
City of Wolverhampton Council —Wolverhampton
- £30,024 - £33,699 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Stadia - Track & Maintenance Team Member
Entain —Graiseley
- £13.30 an hour
- Full-time
- Employee discount
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Part-time
- Writing skills
- Analysis skills
- Computer skills
- Annual leave
Quick apply
2d
Materials Scientist
Morgan Advanced Materials —Stourport-on-Severn
- Full-time
- Doctoral degree
- Data analysis skills
- Laboratory experience
Medical Device Assessor
TUV Rheinland UK Ltd. —Solihull
- Full-time
- Hybrid work
- Engineering
- Quality control
- Travel
- Employee discount
- Flexible schedule

I want to receive the latest job alerts for field support specialist in wolverhampton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Field Support Specialist

FOODHUB -
Birmingham

Quick apply

Job details

Full-time
£34,258 a year
10 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

field support specialist jobs in wolverhampton, eng

Field Support Specialist

Planning Coordinator

IT Infrastructure Support Specialist

Young Persons Advisor - Housing Champion

Digital Operations Data Visualisation Specialist

Field Operative / Installer & Build Lead

Administrator

Document Controller

Project Manager - Aftermarket

Maintenance Supervisor

Sales Support Specialist – Partner Alliance

Customer Solutions Specialist - South West (Swindon Area)

Territory Manager

Service Adviser

Family Time Facilitator

Stadia - Track & Maintenance Team Member

2nd Line Engineer - Support

Customer Assurance Coordinator

Materials Scientist

Medical Device Assessor

I want to receive the latest job alerts for field support specialist in wolverhampton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected