Head of customer experience Work, Jobs in Wolverhampton, Eng (with Salaries)

Head of Marketing Operations
Agent Rainmaker —Wolverhampton
- £50,000 - £60,000 a year
- Full-time
- Management
- Project management
- Team management
- Free parking
Quick apply
Customer Service Manager
Culligan UK limited —Wolverhampton
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Salesforce
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
2d
Head of Employer Services
City of Wolverhampton Council —Wolverhampton
- £66,939 - £70,283 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
10d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Head of Brand, Marketing & Customer Acquisition
NCF Living —Birmingham
- £60,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- Leadership
- Employee discount
Quick apply
11d
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Management
- Maths
- Project management
- Life insurance
Quick apply
3d
Head of Partnerships
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- Management
- Sales
- English
3d
Head of Risk & Compliance
Fair For You Enterprise CIC —Coventry
- £50,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Free parking
- Life insurance
Quick apply
2d
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- Project management
- No degree
- IT
3d
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
Financial Accountant - Accounts Payable & Receivable
Nacro —Birmingham
- £46,150 - £47,535 a year
- Full-time
- Hybrid work
- Oracle
- Continuous improvement
- Accounting
9d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Matchday Lottery (Scratch Card Sales) Staff
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Sales
- English
- Typing
Head of Business Relationship Management
Government Commercial Agency —Birmingham
- £72,771 - £80,776 a year
- Full-time
- Presentation skills
- Annual leave
- Work from home
3d
Online Operations Assistant
First Intuition —Birmingham
- Full-time
- Remote
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Location Manager
Anchor —Wolverhampton
- £29,870 a year
- Communication skills
- Employee discount
9d
Head of Performance Partners
Convergence Group —Solihull
- £80,000 - £95,000 a year
- Full-time
- Hybrid work
Quick apply
1d
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave

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Head of Marketing Operations

Agent Rainmaker
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Driving Licence
Management
Project management
Team management
B2B
AI
Leadership
Marketing

Full job description

We are looking for a highly capable and strategic Head of Marketing Operations to join the Agent Rainmaker Media Team. If you want to be recognised for what you do, grow your skills, and have the support to become a true expert in your field, then we want to talk to you…

This Isn't A Typical Marketing Job:

We’re not looking for someone to post on social media.

We’re not looking for someone to design graphics.

We’re looking for someone who can build one of the highest-performing marketing operations teams in the UK coaching sector.

You’ll inherit an experienced team of specialists across creative, AI, systems, automation, content and digital operations, alongside trusted external partners in paid media, graphic design and PR.

Your job isn’t to replace them.

It’s to help them perform at an even higher level.

About Us:

We’re a fast-growing group of businesses operating across coaching, events, marketing, estate agency and property management.

Our brands have helped business owners generate more than £91 million in additional revenue, and we’re building towards an ambitious £20 million Group.

We don’t just sell courses.

We genuinely help business owners build better businesses and better lives.

The Opportunity:

Reporting directly to our CEO, you’ll lead the Marketing Operations department and become a key member of our leadership team.

You’ll be responsible for turning strategy into execution by ensuring campaigns, launches and projects are delivered brilliantly across multiple brands.

You’ll lead a team of talented specialists, improve systems, introduce greater accountability and ensure marketing consistently delivers commercial results through tracking and monitoring of reporting KPI's.

You'll Be Responsible For:

- Leading and developing the Marketing Operations team.

- Planning and coordinating marketing campaigns and launches.

- Monitoring KPI's & holding relevant department accountable.

- Managing projects, priorities and resources.

- Improving marketing systems, reporting and processes.

- Managing external agencies and suppliers.

- Working closely with Sales, Events, Operations and Finance.

- Using AI and automation to continually improve efficiency.

- Ensuring campaigns are delivered on time and to a consistently high standard.

We're Looking For Someone Who:

- Has successfully led a multi-disciplinary marketing team.

- Has managed multiple campaigns and projects simultaneously, including the monitoring of KPI's

- Understands the customer journey from lead generation through to sales conversion.

- Is commercially minded and confident using marketing data to make decisions.

- Can manage experienced specialists and hold people accountable.

- Remains calm under pressure.

- Thrives in a fast-paced, ambitious business.

- Enjoys improving systems and developing people.

Experience within B2B, education, coaching or events would be advantageous, but isn't essential.

This Probably Isn't For You If...

- You’ve only ever managed your own marketing workload.

- You prefer creating content rather than leading people.

- You avoid difficult conversations.

- You need constant direction.

- You like maintaining the status quo rather than improving it.

- You want to own the company’s marketing strategy from day one.

Job Type: Full-time, Permanent

Salary and Benefits:

- £50,000–£60,000 basic salary.

- Performance bonus (OTE £70,000–£80,000).

- 32 days holiday including Bank Holidays.

- Company pension.

- AXA Private Healthcare after two years’ service.

- Professional development and training support.

- Free lunches and refreshments every day.

- Office-first working with flexibility once established.

- Opportunity to grow into a Marketing Director role as the Group continues to expand.

Why Join Us?

This is a genuine leadership opportunity.

You’ll help shape the future of a growing group, lead an exceptional team, launch new brands and build marketing systems that make a real difference.

If you’re looking for another marketing management role, this probably isn’t it.

If you’re looking for the opportunity to build something exceptional, we’d love to hear from you.

The Schedule:

Monday - Friday (9am-5:30pm)

(With occasional evening and weekend work for events, with notice)

Pay: £50,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking

Experience:

Marketing: 2 years (required)
Team Management: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in wolverhampton, eng

Head of Marketing Operations

Customer Service Manager

Head of Employer Services

Customer Relationship Manager

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Head of Brand, Marketing & Customer Acquisition

Head of Systems Improvement

Head of Partnerships

Head of Risk & Compliance

Head of Project Management Office (PMO)

Senior Reward Manager - Executive Compensation & Equity Incentives

Financial Accountant - Accounts Payable & Receivable

Manager of Dedicated Implementations - EMEA

Service Desk Analyst / IT Support Help Desk Technician

Matchday Lottery (Scratch Card Sales) Staff

Head of Business Relationship Management

Online Operations Assistant

Location Manager

Head of Performance Partners

Head of Security Operations

I want to receive the latest job alerts for head of customer experience in wolverhampton, eng

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