Managers & directors Work, Jobs in Wolverhampton, Eng (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
FM Account Manager
Culligan UK limited —Wolverhampton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Non-Executive Director(s)
LGPS Central —Monmore Green
- Full-time
- Financial services
- Leadership
- Office experience
Quick apply
Programme Director
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Human Resources Business Partner
CareTech Group —Wolverhampton
- £50,000 - £55,000 a year
- Full-time
- Driving
- Travel
- Human resources
Operations Manager
Bengaged Media Limited —Birmingham
- £34,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Senior Project Manager
4 Construction Management Ltd —Birmingham
- £50,000 - £70,000 a year
- Full-time
- Computer literacy
- Project management
- Contracts
- Work from home
- Sick pay
Quick apply
Integration Team Manager
AFH Financial Group —Bromsgrove
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Employee discount
Housing Manager
Pinnacle Group —Birmingham
- £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
12d
General Manager
Spinners Solihull —Solihull
- Up to £42,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6d
Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Wolverhampton
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Driving
- Health & wellbeing programme
- Work from home
Quick apply
Business Development Manager
HavDaff Ltd —Dudley
- £42,000 - £56,500 a year
- Full-time
- Hybrid work
- Marketing
- Salesforce
- Microsoft Office
- Work from home
Quick apply
13d
Regional Operations Manager Specialist Division
Midlands —Birmingham
- From £70,000 a year
- Full-time
Quick apply
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
5d
Quality Assurance and Development Manager
Bright Life Living —Great Barr
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Travel
- Organisational skills
- Free parking
Quick apply
Digital Account Director
Yell Ltd —Stafford
- £51,000 a year
- Full-time
- Remote
- Sales
- Employee assistance programme
- Life insurance
Quick apply
14d
HR and L&D Administrator
Eurofins UK Food Testing —Wolverhampton
- Full-time
- Hybrid work
- Computer literacy
- Human resources
- Data entry
- Free parking
- Annual leave
Quick apply
Director Business Development
Nationwide Building Society —Birmingham
- £70,000 - £90,000 a year
- Full-time
- Travel
- Financial services
- Business
Business Development Manager
Wicke Uk Ltd —Tipton
- £38,000 - £39,000 a year
- Full-time
- Hybrid work
- Salesforce
- Forklift
- Business development
- Free parking
- Sick pay
Quick apply

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managers & directors jobs near wolverhampton, eng

Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

managers & directors jobs in wolverhampton, eng

Customer Relationship Manager

FM Account Manager

Non-Executive Director(s)

Programme Director

Human Resources Business Partner

Operations Manager

Senior Project Manager

Integration Team Manager

Housing Manager

General Manager

Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped

Business Development Executive

Business Development Manager

Regional Operations Manager Specialist Division

Senior Reward Manager - Executive Compensation & Equity Incentives

Quality Assurance and Development Manager

Digital Account Director

HR and L&D Administrator

Director Business Development

Business Development Manager

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