Performance manager Work, Jobs in Wooburn, Bkm (with Salaries)

Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
9d
Talent Development Manager
CITY ELECTRICAL FACTORS LTD —Reading
- Up to £80,000 a year
- Full-time
- Team management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Store Manager
Futon Company —Marlow
- £32,000 - £37,000 a year
- Weekend availability
- Management
- Merchandising
- IT
- Store discount
- Employee discount
Quick apply
Customer Experience Manager
Softcat —Marlow
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Flexible schedule
2d
Brand Manager
Bunzl UK & Ireland Portfolio Brands —Slough
- £40,000 - £60,000 a year
- Full-time
- Quality control
- SharePoint
- In-person
Quick apply
Senior Communications Manager, EMEA
IPCI —High Wycombe
- Hybrid work
- Leadership
Quick apply
6d
Location Strategy Analyst
Costa Limited —Wooburn
- Full-time
- Hybrid work
- Employee discount
Study Engagement and Advice Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee discount
9d
Learning & Development (L&D) Manager
Allign Limited —High Wycombe
- £55,000 - £69,998 a year
- Full-time
- Project management
- Mentoring
- Organisational skills
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Senior Operational Support Manager
TravelodgeHotels —Thame
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Travel
- Employee discount
Quick apply
Senior Brand Manager – DEWALT Tools & Solutions
Stanley Black & Decker —Maidenhead
- Full-time
- Remote
- Travel
- Employee discount
Area Care Manager
Helping Hands —Oxford
- £60,000 - £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Store Manager Clarks Beaconsfield
Clarks Beaconsfield —Beaconsfield
- £28,080 - £30,000 a year
- Full-time
- Merchandising
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
1d
Senior Partner Marketing Manager
Softcat —Marlow
- Hybrid work
- Team management
- Organisational skills
- Leadership
- Flexible schedule
Cloud Services Delivery Manager
SAS —Marlow
- Presentation skills
- Bachelor's degree
- Continuous improvement
Education Centre Supervisor
Explore Learning —High Wycombe
- From £27,000 a year
- Full-time
- Management
- Sales
- Maths
- Employee discount
- Referral programme
1d
Contracts Manager
Frost Construction —Maidenhead
- £40,000 - £60,000 a year
- Full-time
- Team management
- Mentoring
- Contracts
Quick apply
13d
Graduate Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £26,500 - £29,750 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Annual leave
Quick apply
12d
Category Manager - Performance Chemicals
Eaton —Slough
- Writing skills
- Engineering
- Bachelor's degree
8d

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Service Desk Manager

EA-RS Group -
High Wycombe

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
9 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Process improvement
Supervising experience
Team management
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Management reporting
Communication skills
Planned maintenance

Full job description

Based in High Wycombe, we are recruiting for a Document Service Desk Manager to join our hugely successful team.

Job Summary:

Manage a team of engineering administrators and oversea delivery of customer requirements (KPI). Managing the service centre for the Company.

Core Responsibilities:

1. Working with Regional Service Managers to ensure smooth running of service department

2. Managing the service centre administrators, by directing, organising and coordinating the day-to-day servicing and maintenance requirements across all disciplines to ensure customer requirements are met.

3. Identify any opportunities to improve service delivery methods and procedures and implementing these.

4. Highlighting training needs and requesting relevant training

5. Ensure intruder alarms are managed efficiently and effectively

6. Recruitment for service centre as and when required.

7. Monitoring the work streams, review and evaluate work for all service centre team.

8. Review and manage outstanding service and maintenance reports which is completed by service centre team.

9. Provide regular reports to Operations Manager for collating information for board meeting.

10. Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers.

11. Ensuring Operations Manager is kept up to date with service department performance.

12. Carrying out one to one meeting with administrators (when required)

13. Attend monthly meetings with customers to discuss performance

14. Appraisals

15. Regular team meetings

16. Update reports required for weekly service department meeting with Operations Manager

Key Competencies of experienced jobholder

· Extensive experience of co-ordinating reactive and planned preventative maintenance services support and solutions.

· A systematic approach to solving complex problems.

· Strong attention to detail and able to identify errors swiftly.

· Highly effective verbal/written communication.

· A professional and high level of interpersonal skills at all levels.

· Able to deal with all members of staff, clients and suppliers in a professional manner.

Experience

· Proven experience in the industry along with a track record to demonstrate competence is essential.

· Able to work under pressure and prioritise workloads, maintaining excellent levels of customer service at all times.

· Ability to work well on your own or as part of a team.

Please call David on 07771 760902 for more information, (my phone is on 7:30am to 10pm, including weekends).

Who are we?

EA-RS has a turnover in excess of £100million and leads the industry with 6 Centres of Excellence, consolidating a dangerously fragmented fire and security market. A multi-service specialist providing complete fire safety, security and compliance turn-key solutions provide clients with a unique one solution offering, enabling evidence-based digitized asset management.

EA-RS will be the first in the UK to have a fully developed online training system and physical academy, sponsored by leading industry bodies, including the FIA and manufacturers to develop technical, moral, and ethical competency for life safety.

EA-RS’s aim is to develop and deliver tomorrow’s market leading fire safety, security and compliance standards, today.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

performance manager jobs in wooburn, bkm

Service Desk Manager

Talent Development Manager

Store Manager

Customer Experience Manager

Brand Manager

Senior Communications Manager, EMEA

Location Strategy Analyst

Study Engagement and Advice Manager

Learning & Development (L&D) Manager

Contact Centre Operations Manager

Senior Operational Support Manager

Senior Brand Manager – DEWALT Tools & Solutions

Area Care Manager

Store Manager Clarks Beaconsfield

Senior Partner Marketing Manager

Cloud Services Delivery Manager

Education Centre Supervisor

Contracts Manager

Graduate Property Manager

Category Manager - Performance Chemicals

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