Customer experience coordinator Work, Jobs in Woolwich, Gtl (with Salaries)

Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Google Suite
- Computer literacy
- Human resources
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Gym membership
Quick apply
Call Handler/ Administrator
CRGH —London
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Sales and Administration coordinator
OJ Water Solutions —London
- From £30,000 a year
- Full-time
- CRM software
- Computer literacy
- Data entry
- Free parking
Quick apply
Workplace Operations Coordinator - London
Brave Software —London
- £50,000 - £60,000 a year
- Google Suite
- Computer literacy
- Human resources
Business Lounge Coordinator
Rapport —London
- £35,504 a year
- Full-time
- Microsoft Outlook
- Front desk
- Guest services
- Employee assistance programme
Travel Coordinator
Kebeco Travel and International Services —London
- £2,600 - £3,000 a month
- Full-time
- Hospitality
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
6d
Dental Receptionist/ Patient Coordinator
Heronsgate Dental Group —London
- £13 - £16 an hour
- Full-time
- Hotel
- Team management
- In-person
- Employee discount
Quick apply
3d
Travel & Customer Service Coordinator
Suvoda —London
- Part-time
- Remote
- Spanish
- English
- Hotel
Quick apply
Associate Office Coordinator - Lettings
Campions —London
- £30,000 - £31,250 a year
- Customer service
- Administrative experience
- Continuous improvement
- Employee assistance programme
Quick apply
Full Time Coordinator, Flight Operations, London LHR
American Airlines —London
- Weekend availability
- Bachelor's degree
- Conflict management
- Organisational skills
4d
Client Support Coordinator
SilverDoor Ltd —Chiswick
- Up to £28,000 a year
- Full-time
- In-person
- Communication skills
- Hotel experience
Quick apply
2d
Property Co-Ordinator
Pinnacle Group —London
- £28,000 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Resident Services & Scheduling Coordinator
NSM Services Limited —South Ockendon
- £32,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Contracts
- Free parking
- Annual leave
Quick apply
3d
Service Delivery Coordinator
Inmaa Business Services UK Ltd. —London
- £3,000 - £3,500 a month
- Full-time
- Computer literacy
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Part Time Receptionist/Clinic Coordinator
Dr Preema London Clinic —London
- £13.00 - £16.50 an hour
- 8 hour shift
- Inventory control
- Sales
- Databases
- Employee discount
Quick apply
11d
Office Administrator / Receptionist
Intech Centre —London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
1d
Compliance Co-ordinator
Pinnacle Group —Holborn
- £14.55 an hour
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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customer experience coordinator jobs near woolwich, gtl

Meetings & Event Sales Co-ordinator

Bromley Court Hotel -
Bromley

Quick apply

Job details

Permanent | Full-time
£27,810 a year
5 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

CRM software
Hospitality
Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Organisational skills
Relationship management
Event planning assistance
Customer interaction
Events management
Communication skills

Full job description

About Us

The Bromley Court Hotel is a distinguished 4-star, privately owned hotel set within two acres of beautifully landscaped gardens. Under the same family ownership since 1931, we combine historic charm with modern comforts to create exceptional guest experiences.

The hotel features 111 air-conditioned bedrooms, extensive conference and banqueting facilities for up to 180 guests, and is one of the area's most popular venues for weddings, celebrations, meetings, and licensed civil ceremonies. Our Garden Restaurant offers breakfast, lunch, dinner, afternoon tea, and traditional Sunday lunches, alongside a comprehensive room service menu.

The Role

We are looking for an enthusiastic, organised, and customer-focused Meetings & Event Sales Coordinator to join our team in October. This is an exciting opportunity for a proactive individual with a passion for hospitality, events, and sales.

The successful candidate will ideally be available to start between mid-September and early October 2026.

You will be responsible for coordinating a variety of hotel events, including weddings, meetings, conferences, private dining, and social functions, while supporting the hotel's sales objectives. Working closely with clients and internal departments, you will ensure every event is planned and delivered to the highest standard.

Reporting to the Sales & Events Manager, you will play a key role in driving revenue, enhancing customer experiences, and maintaining the hotel's reputation for excellence.

Key Responsibilities

Confidently sell weddings, meetings, conferences, private dining, and all types of event bookings.
Manage event enquiries, bookings, reservations, and client communications with accuracy and professionalism.
Act as the main point of contact for clients throughout their event planning journey.
Prepare quotations, contracts, event proposals, function sheets, and confirmation documents.
Conduct client appointments and hotel show rounds, showcasing facilities and services.
Build and maintain strong relationships with corporate clients, wedding couples, event organisers, suppliers, and key stakeholders.
Ensure a smooth customer journey from initial enquiry through to event completion.
Identify and maximise opportunities for upselling and cross-selling hotel products and services.
Monitor event budgets, invoices, and payments, ensuring accuracy and timely follow-up.
Maintain accurate records of enquiries, bookings, contracts, and customer interactions using CRM and hotel systems.
Attend operational and sales meetings, presenting weekly function sheets and upcoming business requirements.
Respond promptly and professionally to client emails, calls, and feedback.
Liaise closely with all hotel departments to ensure seamless event delivery.
Ensure event spaces are presented to a high standard for client viewings and appointments.
Maintain compliance with health and safety, licensing, and hotel policies.
Keep informed of market trends, competitor activity, and local business opportunities.
Support additional projects and duties as required by the Sales & Events Manager.

What We're Looking ForEssential

Previous experience in hospitality, events, sales, or hotel reservations.
Excellent communication and interpersonal skills.
Strong organisational skills with the ability to manage multiple priorities.
Customer-focused with a professional and friendly approach.
Confident in conducting client meetings and venue show rounds.
Strong attention to detail and administration skills.
Proficient in Microsoft Office applications.
Ability to work independently and as part of a team.

Desirable

Previous experience in a hotel sales and events environment.
Knowledge of wedding, conference, and banqueting operations.
Experience using hotel booking, CRM, or property management systems.

What We Offer

Competitive salary.
Opportunity to work within a well-established and respected independent hotel.
Career development and training opportunities.
Supportive and friendly working environment.
Staff benefits and employee discounts.

Working Relationships

Reporting to: Sales & Events Manager

Key Contacts: General Manager, Deputy General Manager, Heads of Department, Hotel Operations Teams, Clients, and Suppliers.

Join Our Team

If you are passionate about hospitality, thrive in a fast-paced environment, and enjoy creating memorable guest experiences while driving sales success, we would love to hear from you.

Apply today and become part of the Bromley Court Hotel team.

Pay: £27,810.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in woolwich, gtl

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Workplace Operations Coordinator - London

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Office Administrator / Receptionist

Compliance Co-ordinator

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