Business relationship specialist Work, Jobs in Wormleighton, War (with Salaries)

Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Microsoft Word
- Computer literacy
- Maths
- Work from home
- Employee discount
Health & Wellbeing Manager
Northampton Saints Foundation —Northampton
- £35,000 - £38,000 a year
- Full-time
- Management
- Recruiting
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Post-16 Tutors (Qualified & Unqualified)
The Dare2Dream Foundation —Gaydon
- £24,000 - £32,000 a year
- Part-time
- Experience working with children
- Bachelor's degree
- Teaching
Quick apply
2h
Change Management Specialist
NFU Mutual —Stratford-upon-Avon
- Up to £50,000 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Annual leave
- Employee discount
6d
Technical Account Manager
RM Design & Engineering Ltd —Southam
- £40,040 - £50,024 a year
- Full-time
- Sales
- Salesforce
- In-person
- Free parking
Quick apply
3d
Export Sales Manager
Tool Connection —Southam
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
People & Culture Business Advisor
Principal Medical Limited —Bicester
- From £38,000 a year
- Full-time
- Continuous improvement
- Driving
- No degree
- Free parking
- Sick pay
Quick apply
8d
Sales Specialist
Biesse —Daventry
- CRM software
- Customer service
- Business development
Exhibition Project Manager
Formation Global —Alcester
- £32,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Up to 50% travel
- Project management
- Continuous improvement
- Work from home
Quick apply
7d
Marketing and Communications Lead
Woodway Engineering Ltd —Coventry
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee assistance programme
Quick apply
9d
Reward Specialist
National Gas —Warwick
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
1d
Key Account/Program Manager
ESCATEC Mechatronics Ltd —Lutterworth
- £26,272.83 - £32,500.00 a year
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Food & Beverage Sector Specialist
Diversey —Silverstone
- Full-time
- English
- Hotel
- Analysis skills
Quick apply
4d
Place Specialist
WMGC —Solihull
- £57,000 a year
- Hybrid work
- Databases
After Sales & Technical Support (Ground Care)
Etesia UK Ltd —Banbury
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
4d
Director - Car Sales & Client Services
SLSHOP —Stratford-upon-Avon
- £40,000 - £125,000 a year
- Full-time
- Business development
- Analysis skills
- Team management
Quick apply
1d
Strategic Buyer
Contechs —Warwick
- £35.80 an hour
- Continuous improvement
- In-person
- Negotiation
Quick apply
9d
Head of Fire
Zeta Compliance Services Ltd —Bicester
- Full-time
- Remote
- Management
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Lead
National Grid —Warwick
- £55,208 - £65,208 a year
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
1d
Operations Analyst
Barclays —Northampton
- Analysis skills
- Banking

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Cruise Travel Expert

Iglu.com -
Rugby

Apply Now

Job details

Full-time

Benefits

Work from home
Discounted gym membership
Employee discount
Car scheme

Qualifications

Microsoft Word
Sales persuasion
Customer service call handling
Inbound customer enquiry call handling
Leisure travel sales
Personal upselling recommendations
Client engagement
Computer literacy
Upselling
Complaint handling
Numeracy
Maths
Organisational skills
Customer interaction
Add-on sales
Negotiation

Full job description

Role Purpose

As a cruise travel expert you will be responsible for ensuring each customer's journey is seamless, from the first phone call or email to when they depart using your extensive knowledge of cruise lines and destinations. You will be part of an energetic and positive team. We’re after people with drive, enthusiasm and flexibility because that’s what our customers expect these days. We want enthusiastic, innovative and passionate people.

Key Responsibilities:

By using your expertise you will maximise sales through the selling of cruise holiday products, ancillaries and spot opportunities to upsell, whilst executing accuracy and diligence
Ability to Switch sell products where needed whilst at the same time taking into account customer needs and desires.
Ensuring all forms of contact - such as phone calls and emails are handled quickly but met with a consistent level of service and meets company standards.
Responsible for completing all required administrative tasks to set guidelines.
You will be accountable for meeting and exceeding personal sales targets and KPIs
You will build valuable relationships with your customers, ensuring your tone of voice, language and contact are in line with our brand guidelines.
Take ownership of customer experience whilst delivering a high level of customer service
Actively working with the business to share recommendations for change based on customer feedback.
Effectively resolve customer complaints where needed

Skills and Experience:

Strong negotiation skills
Target driven mindset with history of meeting and exceeding KPI’s.
Experience of handling customer enquiries, calls and emails professionally.
Good Standard of IT skills including but not limiting to Word, Excel, GDocs

Behavioural Role Fit:

A real passion for travel and customer service
A confident communicator written and spoken with proven persuasive and influencing skills.
Ability to really listen to the customer, quickly identify their needs and make sound recommendations.
Drive for results, commitment, loyalty and service excellence to brand and customers
Have a positive and hard working mentality and enjoy working as part of a team.
Thrives in a sales environment, working under pressure, is self motivated to achieve performance targets.
Excellent attention to detail and understands the impact of errors on the business and customers.
An expert in areas they have visited and can share that knowledge with our customers and colleagues.
Excellent numeracy skills
First-rate organisational skills
Flexibility is key to the success of this role. The ability to adapt to different people, customers, challenges and ways of working.

Role Key Performance Indicators:

Conversion
Base Margin
Margin per booking
Transactions per hour
quality and % of error free work
attendance and adherence
Customer Satisfaction

Why Join Iglu?

Iglu.com is the UK’s largest specialist ski and cruise travel agency, we pride ourselves on our first-hand knowledge of the unique packages and holiday experiences we offer.

Hybrid and Remote working options, you must be based in the UK
Discounted travel offers for family and friends
Gym discounts at all major chains across the UK
Mental Health and Wellbeing Support
Electric Vehicle Scheme
24/7 Online GP Service
Life Assurance for all
Help shape the culture of Iglu by getting involved in our Charity or Social Committee
Bi-annual Company Get Togethers

Working Hours:

37.5 hours over 5 days if applying for full time hours.
Shift pattern between the hours of 9am and 10pm Monday to Friday, 9am - 9pm on Saturday and 10am - 9pm on Sunday/
You will be expected to work 5 out of 8 weekend days.

Start date for this role is 19th Oct 2026

Apply Now

Refine Your Search

business relationship specialist jobs in wormleighton, war

Cruise Travel Expert

Health & Wellbeing Manager

Post-16 Tutors (Qualified & Unqualified)

Change Management Specialist

Technical Account Manager

Export Sales Manager

People & Culture Business Advisor

Sales Specialist

Exhibition Project Manager

Marketing and Communications Lead

Reward Specialist

Key Account/Program Manager

Food & Beverage Sector Specialist

Place Specialist

After Sales & Technical Support (Ground Care)

Director - Car Sales & Client Services

Strategic Buyer

Head of Fire

Service Delivery Lead

Operations Analyst

I want to receive the latest job alerts for business relationship specialist in wormleighton, war

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