Junior service delivery manager Work, Jobs in Wraysbury, Brk (with Salaries)

Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- IT
- Annual leave
Junior Trading Manager
Signet —Watford
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Analysis skills
- Employee discount
Data Centre Technician , Data Centre Operations
Amazon Data Services UK Limited —Slough
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
People Operations Generalist
Splendid Hospitality Group —Watford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Junior Project Manager – High-End Construction & Luxury Fit-Out
JAAP Building Services Limited —London
- £130 - £160 a day
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Project management
Quick apply
5d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
13d
Multi-Site Deputy General Manager
Nuffield Health —London
- Up to £45,450 a year
- Full-time
- Employee discount
- Gym membership
Quick apply
UK Family Activities Manager
Virgin Active —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
Account Manager - Health & Beauty
Brand Addition —London
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Project management
Quick apply
Duty Manager - Windsor
Leisure Focus —Windsor
- £27,000 - £28,000 a year
- Full-time
- Contracts
- IT
- Annual leave
Quick apply
9d
Junior Duty Manager
Holroyd Howe —Godalming
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager (The George & Dragon, Swallowfield)
Siren Country Pubs —Reading
- £14.50 - £15.00 an hour
- Full-time
- Hospitality
- In-person
- Store discount
- Employee discount
Quick apply
6d
Experiential Account Manager
CPM UK —Stokenchurch
- Up to £38,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
Director, Ticketing - FIFA World Cup 2026
Wasserman Media Group LLC —London
- Weekend availability
- CRM software
- Spanish
- English
Assistant Area Manager
SIDEKICK GROUP LTD —London
- £38,500 a year
- Full-time
- Management
- Organisational skills
- In-person
- Health & wellbeing programme
Quick apply
3d
Junior Account Manager
Recorra —London
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Presentation skills
- Annual leave
- Employee assistance programme
PMO (Project Management Office) – Junior/Graduate
Scrumconnect Consulting —Staines-upon-Thames
- £26,500 a year
- Agile
- IT
- Communication skills
5d
Insurance Project Manager/Scrum Master, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- Microsoft Excel
- Azure
- Engineering
Junior Account Manager – Corporate Clients
RGH‑Global Limited —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
14d
Customer Service Excellence – Contact Centre Consultant Manager
Pwc UK —London
- Full-time
- Hybrid work
- Customer service
- Business development
12d

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Junior Service Manager - Service Operations

Sopra Steria -
Hemel Hempstead

Apply Now

Job details

Permanent
£36,000 - £45,000 a year

Benefits

Annual leave
Company pension

Qualifications

Continuous improvement
ITIL
IT

Full job description

Junior Service Operations Manager

Are you looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference?

As a Junior Service Operations Manager, you will own and deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services are set up for long-term sustainability and continual improvement. You’ll be part of a collaborative team where learning, development and shared responsibility are strongly encouraged.
The role is based full time at our Hemel Hempstead offices but will require occasional travel to customer sites.

What you’ll be doing:

Managing service delivery against agreed SLAs and key performance indicators to ensure services meet contractual and customer expectations.
Supporting the transition of new or changed services into live operation, ensuring they are fit for purpose and formally accepted into service.
Maintaining clear service definitions, including scope and deliverables, agreed with internal and external customers.
Monitoring service performance and using data and tools to demonstrate outcomes, value for money and continuous improvement.
Understanding client needs and challenges and supporting service improvements, innovation and change activity.
Own and manage the Change Enablement Practise for the services as the Change Manager, across customer stakeholders and internally. Across the full lifecycle of Changes including the chairing of Change Advisory Boards.

What you’ll bring:

Experience in similar Service Management role accountable for one or more core Service Management practices.
Experience of managing IT service delivery to SLAs and key performance indicators.
An IT services background with an understanding of service delivery models.
ITIL 4 Foundation or an equivalent service management qualification.
A proactive approach with a strong sense of ownership and accountability for service outcomes.

It would be great if you had:

Experience working in Aerospace, Defence and Security environments.
Experience of Change Enablement and ownership of this practice.
Membership of a recognised professional IT body, such as itSMF.
Experience of ITSM toolsets ideally ManageEngine.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Full-time, Permanent.
Location: Hemel Hempstead
Security Clearance Level: Must hold active SC and be willing to undergo DV.
Internal Recruiter: Rebecca.
Salary: £36,000 – £45,000.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension.

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Apply Now

Refine Your Search

junior service delivery manager jobs in wraysbury, brk

Junior Service Manager - Service Operations

Junior Trading Manager

Data Centre Technician , Data Centre Operations

People Operations Generalist

Junior Project Manager – High-End Construction & Luxury Fit-Out

Data Center Technician , Operations, IT, & Support Engineering

Multi-Site Deputy General Manager

UK Family Activities Manager

Account Manager - Health & Beauty

Duty Manager - Windsor

Junior Duty Manager

Assistant Manager (The George & Dragon, Swallowfield)

Experiential Account Manager

Director, Ticketing - FIFA World Cup 2026

Assistant Area Manager

Junior Account Manager

PMO (Project Management Office) – Junior/Graduate

Insurance Project Manager/Scrum Master, Technology Programme Delivery, Engineering, Technology & Transformation

Junior Account Manager – Corporate Clients

Customer Service Excellence – Contact Centre Consultant Manager

I want to receive the latest job alerts for junior service delivery manager in wraysbury, brk

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