Customer Experience Manager
Sainsbury's —Sherborne
- From £32,700 a year
- Management
- Leadership
- Employee discount
12d
WMF Default Process Coordinator
Serco Group —Yeovil
- Full-time
- Military
- Employee assistance programme
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Deputy Manager
Hollywoodbowlgroup —Yeovil
- Up to £34,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Sales & Marketing Manager
Grassroutes Leisure Limited —Wincanton
- From £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Junior Contracts Manager
Jones Building Group —Yeovil
- Full-time
- English
- Bachelor's degree
- Driving
Quick apply
4d
Assistant Manager
Hollywoodbowlgroup —Yeovil
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Store Manager
Lidl —Yeovil
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
12d
Deputy Manager
Iceland —Yeovil
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Shift Manager
Greggs —Yeovil
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Senior Lettings Manager
Fox & Sons —Yeovil
- Up to £50,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
7d
Sales Correspondent
Valmiera Glass UK Ltd —Sherborne
- £29,400 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Sick pay
Quick apply
18h
Artworker
TPG —Yeovil
- From £26,509.45 a year
- Full-time
- Microsoft Excel
- Project management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
B2B Operations Support Representative
Screwfix —Yeovil
- Full-time
- Hybrid work
- Microsoft Excel
- Employee discount
- Flexible schedule
Regional Manager - South West
Toolstation —Yeovil
- Full-time
- Management
- Sales
5d
Agricultural Sales Representative
Hunt Forest Group —Dorchester
- £65,000 a year
- Full-time
- Sales
- Travel
- Free parking
- Sick pay
14d
Customer Sales Consultant - Toyota
SCC Toyota —Yeovil
- £27,300 - £50,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Area Sales Manager
Brakes —Yeovil
- Up to £34,000 a year
- Full-time
- Salesforce
- Annual leave
Customer Repairs Advisor
HASTOE HOUSING ASSOCIATION —Dorchester
- £28,640 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Merchandiser - Wincanton
Smiths News —Yeovil
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Communication skills
- Annual leave

I want to receive the latest job alerts for customer experience manager in yeovil, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience manager jobs near yeovil, eng

Customer Experience Manager

Sainsbury's -
Sherborne

Apply Now

Job details

Permanent
From £32,700 a year
12 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Leadership

Full job description

Customer Experience Manager

Salary: From £32,700
Location: Sherborne Store, Sherborne, DT9 3ND
Contract type: Permanent
Business area: Retail
Closing date: 08 July 2026
Requisition ID: 400067548

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments
Managing the front-end checkout operation, ensuring all our customers are served in line with our expectations
Managing operations in our petrol station (If your shop has one)
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
At times you may assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer.

What makes a great customer experience manager:

Previous line management responsibilities in a fast-paced, operational environment.
Someone who is truly obsessed with customers and service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive.
Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers.
Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference.
Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

customer experience manager jobs in yeovil, eng

Customer Experience Manager

WMF Default Process Coordinator

Retail Sales Advisor - Yeovil

Deputy Manager

Sales & Marketing Manager

Junior Contracts Manager

Assistant Manager

Store Manager

Deputy Manager

Shift Manager

Senior Lettings Manager

Sales Correspondent

Artworker

B2B Operations Support Representative

Regional Manager - South West

Agricultural Sales Representative

Customer Sales Consultant - Toyota

Area Sales Manager

Customer Repairs Advisor

Merchandiser - Wincanton

I want to receive the latest job alerts for customer experience manager in yeovil, eng

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: From £32,700
Location: Sherborne Store, Sherborne, DT9 3ND
Contract type: Permanent
Business area: Retail
Closing date: 08 July 2026
Requisition ID: 400067548

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

customer experience manager jobs in yeovil, eng

I want to receive the latest job alerts for customer experience manager in yeovil, eng

Related Searches

Explore jobs in more locations

Customer Experience Manager

Salary: From £32,700 Location: Sherborne Store, Sherborne, DT9 3ND Contract type: Permanent Business area: Retail Closing date: 08 July 2026 Requisition ID: 400067548

Salary: From £32,700
Location: Sherborne Store, Sherborne, DT9 3ND
Contract type: Permanent
Business area: Retail
Closing date: 08 July 2026
Requisition ID: 400067548